1. Capital Community College 2014 Graduate Survey
Institutional Research Office
December 2014

2. Introduction
The IR Office surveyed 2014 graduates through Survey Monkey from July to November, 2014.
Surveys were sent out through valid student s to 440 recipients
A total of 17 reminder s have been sent out, and

3. 2014 Graduate Survey 2014 Response rate is 41% (182 responses)

4. EMPLOYMENT RELATED QUESTIONS
2014 Graduate Survey
EMPLOYMENT RELATED QUESTIONS

5. 2014 Graduate Survey - Employment
Almost half of all respondents are employed Full Time.

6. 2014 Graduate Survey
Answered question: 179
Skipped question: 3

7. 2014 Graduate Survey-Employment
Compared to 2012, the number of responders working full-time rose 11%.
Part-time employment numbers have remained relatively consistent.

8. Graduate Survey Three-Year Comparison

9. 2014 Graduate Survey-Employment
More than half of all respondents are working in a field related to their course of study at Capital Community College.

10. 2014 Graduate Survey
Answered question: 120
Skipped question: 62

11. 2014 Graduate Survey-Employment
Why Current Job Not Related
32% of respondents could not find a job in their field.
Another quarter advised that they “have not looked for a job in their field”.

12. 2014 Graduate Survey
Answered question: 54
Skipped question: 128

13. Other reasons why current job is NOT related to community college study:
Transferred to ECSU
I work only sometimes as a Medical Assistant
I start a full-time position as an RN in October
Started school stopped/found this job & went back to get degree
Places want more than just an Associate's Degree
Looking for a job within my field but have not been successful
Have 14 years in this job.
Still going to school

14. Graduate Survey Three-Year Comparison

15. EDUCATION RELATED QUESTIONS
2014 Graduate Survey
EDUCATION RELATED QUESTIONS

16. 2014 Graduate Survey-Education
Preparation for Current Job
78% of the respondents rated their Community College Education as either Good or Excellent, in regard to preparing them for employment.

17. 2014 Graduate Survey Answered question: 109 Skipped question: 73

18. 2014 Graduate Survey-Education
Preparation for Current Job
However, the 3-Year comparison indicates a downward trend in this area.
There is almost a 15% drop from 2012 to 2014.

19. Graduate Survey Three-Year Comparison

20. 2014 Graduate Survey-Education
Preparation for Current Job
More than half of the students respondents, 94 of 182, believe their community college education helped them to either get a new job, a raise, a promotion or keep the job they have.

21. 2014 Graduate Survey Answered question: 94 Skipped question: 88

22. 2014 Graduate Survey-Education
Preparation for Current Job
The 3-Year analysis indicates a 7% increase in the number of respondents who believed their community college education helped them to get a new job.

23. Graduate Survey Three-Year Comparison

24. 2014 Graduate Survey-Education
Preparation for Higher Education
More than 53% of respondents expect to continue their post-secondary education by attending a college or university in the next fall semester.

25. 2013 Graduate Survey Answered question: 160 Skipped question: 22

26. 2014 Graduate Survey-Education
Preparation for Higher Education
Almost 80% of respondents plan to have their fall academic major directly related to their college major.

27. 2014 Graduate Survey Answered question: 82 Skipped question: 100

28. 2014 Graduate Survey-Education
Preparation for Higher Education
The 3-Year analysis indicates a 28% increase between 2012 and 2014, for respondents who believe their academic major in the fall will be directly related to their college major.

29. Graduate Survey Three-Year Comparison

30. 2014 Graduate Survey-Education
Preparation for Higher Education
Over 80% of student responders feel that their community college education has prepared them for future college studies.

31. 2014 Graduate Survey Answered question: 84 Skipped question: 98

32. QUESTIONS RELATED TO COLLEGE SERVICES
2014 Graduate Survey
QUESTIONS RELATED TO COLLEGE SERVICES

33. 2014 Graduate Survey-Student Services
Transferring to Another Institution
63% of student responders advised they did not have any difficulty transferring credits to another institution.
8% advised they did have difficulty.

34. 2014 Graduate Survey Answered question: 84 Skipped question: 98

35. Why do you feel it was difficult transferring credits to another institution?
Registrar's Office forgot to send transcripts.
Some of the courses didn't transfer into anything.
A restricted number of credits was accepted but not at Chamberlain.
Not all of my credits were transferred correctly at first.
Some credits did not transfer due to compatibility.
They didn't accept all of my math credits.

36. 2014 Graduate Survey-Student Services
Continued
Academic Advising
44% of responders were Very Satisfied with Academic Advising.
11% were Not At All Satisfied

37. Satisfaction with student services Three-Year Comparisons (cont.)

38. 2014 Graduate Survey-Student Services
Continued
Admissions Services
38% of responders were Very Satisfied with Admission Services.
In a three-year comparison Not At All Satisfied fluctuated between 14-22%, with a 3% improvement from last year.

39. Satisfaction with student services Three-Year Comparisons
Based Answered question

40. 2014 Graduate Survey- Student Services
Continued
Faculty Services
49% of responders were Very Satisfied that the faculty was available for interaction outside of the classroom.
Not At All Satisfied numbers improved by 3%.

41. Satisfaction with student services Three-Year Comparisons (cont.)

42. 2014 Graduate Survey-Student Services
Continued
Bookstore Services
For the last two years, 51% of responders were Very Satisfied with Bookstore Services. This is an 8% increase from the 2012 results.
During the same time period, the Not At All Satisfied numbers showed a 2% improvement from 2012.

43. Satisfaction with student services Three-Year Comparisons (cont.)

44. 2014 Graduate Survey-Student Services
Continued
Business Services
In a three-year comparison, the number of responders indicating they were Very Satisfied with Business Services has remained relatively consistent at 48-49%.
Not At All Satisfied fluctuated between 5-9%.

45. Satisfaction with student services Three-Year Comparisons (cont.)

46. 2014 Graduate Survey-Student Services
Continued
Campus Security
In a three-year comparison, the number of responders indicating they were Very Satisfied with Campus Security has steadily risen to 52%, up 10% from 2012.
Not at All Satisfied responders remained relatively the same at 4-5%

47. Satisfaction with student services Three-Year Comparisons (cont.)

48. 2014 Graduate Survey-Student Services
Continued
Career Counseling
28% of responders were Very Satisfied, down 5% from 2013.
19% were Not at All Satisfied, a 5% increase from 2013.

49. Satisfaction with student services Three-Year Comparisons (cont.)

50. 2014 Graduate Survey-Student Services
Continued
Cleanliness of Facilities
The number of responders Very Satisfied with the Cleanliness of Facilities was 46%, down 12% from 2013.
8% of responders were Not at All Satisfied, a 4% improvement from 2012.

51. Satisfaction with student services Three-Year Comparisons (cont.)

52. 2014 Graduate Survey-Student Services
Continued
Computer Labs
The number of responders who were Very Satisfied with the Computer Labs was 58%, down 5% from 2013.
The number of responders Not at All Satisfied, fluctuated between 2-5%.

53. Satisfaction with student services Three-Year Comparisons (cont.)

54. 2014 Graduate Survey-Student Services
Continued
Financial Aid Services
The number of responders Very Satisfied with Financial Aid was 56%, down 4% from 2013.
5% were Not at All Satisfied, a 3% improvement from 2012.

55. Satisfaction with student services Three-Year Comparisons (cont.)

56. 2014 Graduate Survey-Student Services
Continued
Library Services
68% of responders were Very Satisfied with Library Services, up 14% from the 2012 numbers.
During the same time period, Not at All Satisfied numbers remained significantly low at only 1%.

57. Satisfaction with student services Three-Year Comparisons (cont.)

58. 2014 Graduate Survey-Student Services
Continued
Overall Quality of Faculty Instruction
46% of responders were Very Satisfied, a 14% decrease from 2013.
The number of responders Not at All Satisfied was significantly low at 3%, which is a 2% improvement from the numbers.

59. Satisfaction with student services Three-Year Comparisons (cont.)

60. 2014 Graduate Survey-Student Services
Continued
Registration Services
39% of responders were Very Satisfied, a 6% decrease from 2013.
21% of responders were Not at All Satisfied, which is a 10% increase from 2012.

61. Satisfaction with student services Three-Year Comparisons (cont.)

62. 2014 Graduate Survey-Student Services
Continued
Student Activities
22% of responders were Very Satisfied, a 5% decrease from 2013.
11% were Not at All Satisfied, which is a 2% increase from 2013.

63. Satisfaction with student services Three-Year Comparisons (cont.)

64. 2014 Graduate Survey-Student Services
Continued
Tutoring/Academic Support
44% of responders were Very Satisfied, a 2% decrease from 2013.
Not at All Satisfied numbers have steadily dropped from 2012, from 9% to 6%.

65. Satisfaction with student services Three-Year Comparisons (cont.)

66. 2014 Graduate Survey-Student Services
Continued
SUMMARY: “NOT AT ALL” SATISFIED
Responder dissatisfaction rates ranged from 1% to 21%, with half of the services rated better than 7%.

67. Student Services

68. 2014 Graduate Survey-Student Services
Continued
92% OF RESPONDERS WOULD RECOMMEND CAPITAL COMMUNITY COLLEGE TO A FRIEND OR FAMILTY MEMBER !

69. Would you recommend Capital Community College to a friend or family member?