1. roadfreight

2. Product Specification
Weight: up to 2,500 kg
Volume: up to 12 cubic metres
Loading metres: up to 2 loading metres
Maximum height: 220 cm
Maximum width: 240 cm
Packing:
all conventional package classes
packing avoiding damages
during transit, suitable for transshipment
Bar code: EAN128

3. System Alliance Groupage freight network in Germany
Cooperation of medium-sized freight forwarders
Area-wide procurement logistics models
Certified Quality Management according to DIN EN ISO 9001:2000 ff. and 14001
AEO-F status (customs simplifications / security and safety)

4. Facts & Figures 1 central hub (Niederaula)
42 regional operations nationwide
6,000 distribution vehicles
10,000 employees
Tonnage of more than 3.67 million tons (excl. part loads/full loads in 2013)
More than 9.67 million domestic shipments

5. Standard Services
24/48 hour groupage service throughout Germany (excl. islands)
Area-wide procurement logistics models
Consistent Tracking & Tracing

6. Premium Services Premium Service Next Day Premium Service Next Day 8
Premium Service Fix
Premium Service Fix 8
Premium Service Fix 10
Premium Service Fix 12
Premium Service Window

7. Special Services Premium Service Advice
Premium Service Advice latest 1h prior to delivery
Premium Service Delivery to the point of use (1-man-handling)
Premium Service Communication of delivery note
Premium Service Cash on delivery (COD)
Premium Service Quick cash on delivery (COD)
Premium Service Immediate return of shipments
Premium Service Thermo
Premium Service Redemption of packaging material

8. ServicePlus
Delivery to or collection from the point of use with all additional services always through a two-man service team
Comprehensive door-to-door transport of transport-sensitive and heavy or bulky goods in Germany
Notification by phone from the delivery vehicle one hour prior to arrival at the latest

9. ServicePlus - Special Services
TV sets: unpacking, setting up, putting into operation (automatic station scan)
Sports equipment: unpacking, installation service (maximum duration of 10 minutes)
Washing machines: unpacking, setting up, connection
Returns (if necessary, reverse set- up and connection services)
White goods: Unpacking, setting up, door stop change, plugging in (electricity)
Transport packaging for returns
If required and ordered by the customer: Take away of used goods
Furniture: unpacking, ready-to-use installation service (maximum duration of 10 minutes)

10. European Groupage
Europe-wide network with own national companies and selected competent partner companies
System transportation to 37 countries in Europe through more than 100 export and import line hauls
Member of the European cargo network System Alliance Europe

11. Hellmann partner network in Europe
Own branch offices in Germany, United Kingdom, Poland, Spain, Turkey, Baltic countries, Russia, Ukraine and Belarus
11 partner companies

12. System Alliance Europe
Open network of medium-sized market-leaders in the field of groupage transportation within Europe
3.7 million shipments
1.6 million tons
52,000 employees
All members of System Alliance Europe work according to defined structures and processes.
Full transparency through standardized IT systems
Electronic archiving of PODs with online access
Track & Trace

13. Standard Services Digital transfer of shipping data Tail-lift delivery
Track & Trace
Procurement Logistics
PODs online*

14. Premium Services Time and date services for export shipments to:
Timely services with assured delivery on the first possible delivery day; optionally by 10 or 12 am, dependent on the delivery area
Austria - Belgium - Bulgaria - Czech Republic - Denmark - Finland - France - Hungary - Italy - Luxembourg - Netherlands - Norway - Poland - Portugal - Romania - Slovakia - Slovenia - Spain - Sweden - Switzerland - United Kingdom
Firm commitment to observe fixed delivery dates with delivery by 10 or 12 am, dependent on the delivery area

15. Special Services Customs clearance Intrastat declaration
Handling of dangerous goods
Delivery according to prior agreement
Premium Services*
Delivery on payment guarantee (COD/CAD)
Euro pallet exchange on delivery*
Insurance services
*only in defined countries

16. Departure frequency from Hellmann branches GermanyMK SI BE AM HR EE LU FR NL DE AT FI NO GB IE TR LT LV RU BY UA IT GR BG AL
BiH DK RS PL PT RO GE AZ SE CH SK ES CZ HU MD
Departures
daily
1-2 x per week
3-4 x per week

17. Hellmann Abhol-App (This feature is only available in Germany)
Instruct collections with the smartphone
Enter your shipment details in a few steps
Location request via GPS
For existing and new customers
Free available for Apple iOS, Android and Microsoft Windows Phone 8
Apple iOS:
Android:
Microsoft Windows Phone 8:

18. Hellmann Track & Trace App
The mobile alternative to the web track & trace
Smart tracking of road, sea and airfreight consignments
Simple search via One-Field-Seach and scan-function
Individual administration of search queries to aways keep an overview
Contact us directly via the App
Apple iOS Android

19. "Produktinfothek"
Under the customer will have access to the following up-to-date information Europe-wide by entering his location‘s postcode:
Responsible Hellmann branch office in Germany
Days of departure
Standard transit times
Responsible forwarding agent in the destination country
Loading schedule
Premium Services (only in defined countries)
Country information

20. Security
Unloading/loading control and receiving inspections on a package level (bar code EAN128)
All-encompassing video surveillance by a sophisticated camera system within the handling terminals ensures the necessary security.
Integrated interface controll on all transport stages
Security boxes
Utilization of steel swap bodies
Individual handling by qualified personnel
Active Risk Management

21. Sustainability Economic sustainability
Calculation of CO2 emission by means of emissions calculators
Continuous Improvement of Processes (CIP)
Close to nature designing of the premises
Assurance of the service quality
Environmental sustainability
Social sustainability
Environmental Management System as per ISO 14001:2009
"Work and Family Life" model
Inhouse training through the Hellmann academy
Use of the 'Long Truck'
Rail Solutions - efficient rail transportation
Promotion programs for young executives
CO2 emission reduction

22. How can we help you?