1. Understand Leadership and Management
Objective 2.02
Understand
Leadership and Management

2. Topics
Management
Leadership
Human Resource Management

3. Management

4. Management
Responsible for management of a business to accomplish goals by effectively using people and other resources

5. Five Function of Management
Planning
Analyze information, set goals based on information, and make decisions to accomplish the goals
Organizing
Arrange resources in order to accomplish the goals of the business
Staffing
Obtain, train, and compensate employees to accomplish the goals of the business
Implementing
Direct and lead people to accomplish the goals of the business
Controlling
Determine whether a business is accomplishing its goals that were set in the planning stage

6. Levels of Management Top Mid-management Supervisors
Executives who are responsible for the overall direction of the business
Mid-management
Specialists responsible for a specific part of the business
Supervisors
First level of management in the business
Responsible for the routine work of employees
Management by others
Other employees who are not managers, may serve as leaders for a group of employees

7. Management Style
The way a manager directs employees to accomplish the goals of the business

8. Different Types of Management Styles
Tactical
Directed and controlling
Typically, use for inexperienced employees or during a crisis
Strategic
Less directed with employees helping with decision making
Typically, used with trusted and/or experienced employees
Mixed
Describe the different types of management styles:
Combination of both tactical and strategic

9. Leadership

10. Leadership
The ability to motivate others to effectively accomplish goals of the business

11. Characteristics of Good Leaders
Intelligence
Judgment
Objectivity
Initiative
Dependability
Understanding
Cooperation
Honesty
Courage
Confidence
Stability

12. Leadership Styles Autocratic Leader Democratic Leader
Used when a leader needs to give direct, clear, and precise orders and makes decisions
Situations to use style:
During an emergency
To direct the work of inexperienced employees
Democratic Leader
One who includes employees in making decisions
Monitor quality of work of employees
Direct the work of employees working as a team

13. Leadership Styles (Continued)
Open or Laissez-faire Leader
One who gives little or no direction to employees
Situation to use style:
Monitor achievements and communicate regularly with employees
Direct the work of experienced and trained employees

14. Human Resources Manager

15. Human Resources Management
Role
Uses the management process of managing employees who collectively contribute to the achievement of the objectives of the business
Functions
Planning and staffing – includes planning and job analysis, recruiting and hiring
Managing compensation and benefits – includes compensation methods and employee benefits
Managing performance of employees – includes employee evaluation and promotions, transfers, and termination.

16. Two Main Parts of Planning and Job Analysis
Employee Classifications
Permanent
Long term commitment
Temporary
Hired for a specific time/job
Full Time
30 or more hours per week (usually 40+ hours)
Part Time
Short work week
Determine job requirements
Use of job analysis to determine all the duties for a particular job

17. Two Main Parts of Recruiting and Hiring Employees
Application process
Reviewing applications/resumes
Interviewing applicants
Checking references of applicants
Making a job offer to applicants
New employee orientation
Paperwork
Training
Mentor
Possible probationary period

18. Two Main Parts of Managing Compensations and Benefits
Different types of compensation
Time Wage – Direct payment per hour
Salary – Direct payment per week, bi-weekly, or monthly
Commission – Percentage of sales
Piece Rate – Payment per unit produced
Base plus incentive – Direct payment plus performance based pay
Employee benefits that are available
Health insurance
Vacation time
Sick time
Dental insurance

19. Two Main Parts of Managing Performance of Employees
Employee evaluation
Objective evaluations of employees’ quality of work
Managers and employees are trained on evaluation procedures
Identifies strengths and weaknesses
Post-conference tells employee the results
Employee transition throughout the company
Promotion
Advancement of an employee to a position with greater responsibility
Transfer
Assignment of the employee to a job in another area with similar responsibility
Termination
Ends employment relationship
What are the two main parts of managing performance of employees? Employee evaluation and employee movement within the company (promotion, transfer, or termination)
What is included in employee evaluation?
How may an employee transition throughout the company?