1. Applicant Profile®
G.A.T.E.® Test Administration Training
UPS MAPP

2. Test Administration Overview
Your Role as a Test Administrator
Generate User IDs and PINs for applicants using the web system
Administer the test to applicants as they are scheduled at your location
Create a secure testing environment
Review test results and provide next steps to relevant personnel (e.g., hiring manager, HR, applicant)
The Test is Online, so why Proctor the Assessment?
It is important that every applicant has an equal opportunity to perform to the best of their ability on the test
Keep the test items secure
Data integrity – discourages cheating
Ensure successful completion of the test in case something happens while testing
This Training Manual
Keep it with you as a reference for all test sessions
Read it carefully – contains details on test security, registration, administration, and obtaining reports
a quick reference guide and FAQs are also provided

3. Test Security Issues
This is the final set of items to be used by UPS and other Aon Hewitt clients; items that will help UPS find the most qualified applicants for the job.
Ways to reduce test security breaches include:
Limiting access to the web site
Keeping your Admin ID and Password confidential
Keeping User IDs and PINs secure after generation
Administering the assessment in a controlled, secure environment
Making sure printers are not available on the computers used for test administration
Providing a reasonable level of monitoring while applicants take the test
Test security breaches weaken the measurement accuracy and legal defensibility of the test
Some applicants may have an advantage over others if they have access to information about the test that will help them to score better
Test scores may no longer accurately reflect applicants’ abilities and thus the degree that applicants are qualified for the job

4. Test Security Issues (continued)
To the extent that measurement accuracy is compromised, your organization:
Will not necessarily be able to select the best applicants for the job
Has an increased vulnerability to legal challenges based on the use of the test
To ensure a fair, valid, and reliable selection process, test security MUST be maintained at all times

5. Administrator Site

6. Administrator Site Overview
Close down all other programs that might be running
Start Internet Explorer
Enter website address:
Aon Hewitt will issue all Test Administrators (TAs) a username and password for the G.A.T.E. Administrator's site

7. Administrator Site Overview (continued)
When entering the site, TAs will land on the Dashboard tab, which welcomes TAs to the test administrator site.
TAs will use the Candidate tab to register candidates, review applicant status, and review applicant test results.

8. Registering Applicants
Prior to every test session, you need to create a User ID and PIN for each applicant.
Click on the ‘Candidate’ link (previous screen)
Click on the ‘Register Candidate’ button (see below)

9. Registering Applicants (continued)
Enter the background information related to the applicant
You must enter information for all required fields
Record the User ID and PIN codes on an index card or registration sheet.
Click the ‘Continue’ button to register the applicant

10. Registering Applicants (continued)
Next, select the range of test dates when the test can be taken (if different than the default), job title, and the region/district of the position for which the candidate is testing, and click ‘Apply Filter’

11. Registering Applicants (continued)
Next, click “Register” next to the correct Job/Location/Process.
The application process is now complete, and you will be returned to the main Candidate search screen, with the message ‘Application Saved.’

12. Reviewing Applicant Status/Results
After applicants complete the test, you must find their results:
From the ‘Candidate’ screen, select ‘Candidate Search’
Use the search fields to narrow down the list of candidates who show up on the group report
You can search by User ID , Employee ID, name, or test completion date range
Click “Search” to bring up the report

13. Reviewing Applicant Status/Results (continued)
Once search parameters have been set, the group report will display
You can sort, group, and order the report using the drop down boxes
The report can be exported to Microsoft Excel by clicking “Copy to Excel”
“Summary” should always be selected for “Display Results As:”
Follow HR process for notifying candidates who pass the test and move to the next step in the process

14. Reviewing Applicant Status/Results (continued)
To review the individual reports, follow these steps:
Click on “View Details” next to the candidate you wish to view reports on
Select the report you wish to view
Then click “View/Save/Print”
The only demographics collected for candidates are Employee ID, First and Last Name. All of those can be found on the Summary report so there is no need to use the View Candidate Demographics link.

15. Reviewing Applicant Status/Results (continued)
The report opens on screen
It can be saved, printed or ed as a PDF
To the report to the candidate, click on the button and enter their address.

16. Adding a Registration
To add a registration to someone who has taken the test before follow these steps:
Search for the candidate.
Click on “View Details”.
Click on Create New registration in the upper right hand corner.

17. Adding a Registration (continued)
Select the position, location, apply filter, register, just as you would normally.

18. Accommodation Candidate
To provide an accommodation for a candidate, follow these steps:
Register the candidate following the normal steps. (or look up the existing candidate).
Click on “View Details”.
Check the box next to Accommodation Candidate.
The system will cycle and indicate Accommodation Candidate in the top in yellow.
This will allow the candidate to test without any timer.

19. Administering the On-line Test

20. Administering the Test
Set-up Process
Be sure all other programs are closed
Start Internet Explorer
Enter website address:
Candidate enters the User ID and PIN you have given them
After this is entered, click “Submit” to proceed to the welcome screen.
Secure site that requires the User ID and PIN

21. Test Welcome Screen
Applicant reads through the welcome screen and then clicks on “Continue” to proceed to the demographics collection screen.
This screen also provides the option to change the language in which the test is administered. If a language other than English is needed, the candidate can change the language from the drop-down.

22. Demographic Screen
The next screen displayed is a demographic data collection screen where the applicant will verify what you entered
Instruct the applicant to verify the requested data at this time and click on the “continue” button

23. Test Instructions
The next screens displayed will be the instructions screens:

24. Test Completion
After clicking “Next” following the final item of the test, the applicant will reach the Test Complete screen. On this screen, the applicants are able to:
Return to the previous item
Review skipped items (number skipped is indicated in parentheses)
Finish the test
Applicants must always click on I am finished to continue to the status screen or the logoff screen.

25. Test Final Log Off
When applicants complete the test they will see the screen below
Make sure applicants click on “Please close your browser” when they have completed the test.

26. Step 1: Registering the Applicant Step 2: Testing the Applicant
Quick Reference Guide
Go to
Enter Admin ID and Password
Click Sign In
Click on Candidate
Click on Register Candidate to register an applicant
Enter background info requested for the applicant (Employee ID, Name)
Obtain the User ID and PIN for the Applicant
Click Save
Select dates test log-in will be viable, job title, and location
Click Apply Filter
Select the job being applied for
Step 1: Registering the Applicant
Go to
Set up the testing room – make sure to have a dedicated room and computer for testing
Applicant takes the test
At end of the test, make sure applicant clicks I am finished (this triggers scoring and reporting)
Step 2: Testing the Applicant

27. Quick Reference Guide (continued)
Go to
Enter Admin ID/Password and Click Sign In
Click on Candidate
Input search filters (e.g., Employee ID Name, Date)
Click Submit Search
Sort or group as desired (default is to Group by Location and Sort by Last Name)
View report online or print
Step 3: Get a Summary Report

28. Troubleshooting Helpful Contacts at Aon Hewitt:
Client Support Desk (for technical help):
My Admin ID/Password doesn’t work
Are you at the correct URL?
Admin Site -
Test Site –
The applicant cannot login
Reminder, the User ID is 8 letters/characters, the PIN is 4 numbers – check for zero “o”, and 1 and “L” or “i” changes
Is the registration expired?
Was the User ID and PIN given to someone else in error?
Applicant completed the test, but I can’t find the results
Reduce the filters you are using on the search screen. – Try using the date completed only, or the applicant ID
Did the applicant click on “I am finished”? - Use the applicants screen to locate the record and check for a date in the tested column… if there isn’t a date – it isn’t scored.
Click on the Registered Date, verify responses are complete, save and score the test.