1. Welcome to the Hellmann F.A.M.I.L.Y!

2. The Company
Products and Services
Industry Solutions
Value Added Services
Sustainability

3. 1. The Company

4. Corporate DNA F A M I L Y First, PeopleFirst
All About The Customers, Always
Making It Work Better, Everyday
Innovation And Entrepreneurship
Live Sustainability
You And Me!

5. History
2013
2008
2006
1996
1982
1976
1925
1871
Carl Heinrich Hellmann founds the company in Osnabrueck.
Hellmann is one of the first companies to successfully replace their horse-drawn fleet with coal-powered trucks in Germany.
Hellmann becomes a founding member of the parcel system service (DPD).
Hellmann opens their first Asian office in Hong Kong.
Hellmann celebrates its 125th anniversary with a global network of 341 branches in 134 countries.
Hellmann receives the coveted „Award of Excellence“ from the Global Institute of Logistics.
The „Speicher III“ building opens in Osnabrueck and wins the „Best Office Award“.
With its rail transport solution "Rail Eurasia" Hellmann starts a weekly railway service connecting Europe and China.

6. Facts and Figures 2016 13,317 employees worldwide
Turnover 3 billion Euro
More than million shipments per year, 79,208 shipments per day
250 own branches in 56 countries
Network: 19,500 people in 437 branches in 162 countries

7. The Hellmann Network – 437 branches in 162 countries

8. Rail Solutions (International)
Product portfolio
Air & Sea
Road & Rail
Contract Logistics
Airfreight
Seafreight
Sea-Air
Customs brokerage
National
and
European
Groupage
Courier-,
Express-,
Parcel
Service
Direct Load
Rail Solutions (International)
Contract Logistics
IT-Solutions
Industry Solutions
Agricultural
Automotive
Beverage
Cruise
Fashion
Healthcare
Hospital
Marine
Perishable
Project Cargo
Renewable Energy
Business
Development

9. 2. Products and Services

10. Airfreight IATA direct loading Assembly and distribution
Daily consolidation
Packaging, crating and short-term warehousing
Direct transport
Palletizing cargo
Full and partial charters
Strategic gateways
Customs brokerage
On-board courier services
Import, export and trans-shipment
Handling heavy and/or dangerous goods

11. Seafreight In-house NVOCC consolidation services
Export packaging and crating
On-pier cargo inspection
Full project co-ordination
Full and partial charters
Door-to-door service for LCL and FCL
Efficient customs brokerage at destination
Multi country/Buyer‘s consolidation
Complete documentation services
Cartage and inland freight by truck or rail
Consular work
Project cargo service
Warehousing and storage
Rail and inland waterway craft

12. Sea-Air Intermodal transport system
Available on all main routes from Asia to Europe or US via the HUB in Dubai or Vancouver
Combination of the advantages of air and seafreight: deadlines will be held and freight rates decreased
Co-operation with selected carriers
Our experts will offer the best routes between the point of departure and destination

13. ATLAS Automated Tariff and Local Customs Settlement System
Since 2009 consignments with a value of more than €1,000 will not be cleared at the border to third countries without an electronic export declaration
Quick and competent support in drawing up the export declarations from our experts
This service is not bound to transports with Hellmann

14. System Alliance Cooperation of medium-sized forwarding companies
24/48 hours delivery service nationwide
Premium Services: 8 h, 10 h, 12 h, Fix , Next Day
Thermo
Collection orders
Immediate returns
Deliveries on Saturdays
COD
Delivery note data transfer
Quick-COD

15. Europa-Verkehre
European-wide network with own branches and chosen, high-performing partners
Member of the general cargo cooperation System Alliance Europe
Defined departure schedules with coordinated transit times established through direct and gateway traffic
Traffics in 35 countries with more than 100 outbound and inbound routes

16. East Europe Your specialist for the former states of the Soviet Union
Hellmann East Europe Distributor is specialized in guarantee handling and spare parts handling
Consulting
Overland traffic / FTL, LTL
Rail & intermodal transports
Air & Seafreight
Project & special transports
Warehousing

17. Courier Services The fastest and most reliable way of transportation
Individual and optimal solution for every shipment
National & international
Direct transports
Without quantity and weight restrictions
Specialized experts take care of your shipments

18. Express System
The fast transport system using a worldwide express network
Documents, single packages or consignments of several packages
Door-to-door transport incl. customs brokerage
Integrated tracking & tracing
Worldwide imports, procurement solution
Competent local contact person in every office

19. Night Star Express Network for night time deliveries
Delivery of shipments before 8 o‘clock during the night
On request delivery before 7 o‘clock during the night (e.g. for technicians)
Delivery with IOD (electronic delivery scan in T&T system)
Delivery to predefined depots only
International: BE, NL, LU, DK, AU, CH, SI, HU, CZ – other countries on request

20. Parcel Distribution
System partner of Dynamic Parcel Distribution (DPD)
Germany and Europe
Online tracking & tracing
P.O.D. in digital archives
HPD parcels collection via Hellmann truck
Shipment return and cash on delivery

21. SystemPlus Pan-european Road-Express-Network for 22 European countries
Strong logistic service provider in each country
Network with premium IT-services and high quality guidelines
Daily lines across Europe
Fixed transit times door-to-door
Tracking & tracing (on parcel & shipment level)
Return shipments, procurement and third party collection & deliveries
Time delivery services in Europe
Dangerous goods and cash on delivery service
Consolidated customs brokerage (CH, N)

22. Direct Load National & international part and full load
Door-to-door-transport
Fixed contact persons
Flexible solutions
Shipment consignment with HIT
Customs handling
Insurance payments
Procurement logistics
Project management

23. Rail Solutions Alternative to the road: www.railsolutions.de
Innovative
Trendsetting
Economic
Ecological
With 6 trains rail solutions connects important industrial and commercial centers in Northern and Southern Germany every day – 5 times a week

24. Rail Solutions International
Silk Road 2.0 – Rail transports between Asia and Europe with Hellmann Worldwide Logistics
Increased price stability and reduced market fluctuation
Cost efficient solutions for bulky goods an groupage consignments
Environmentally friendly transports with reduced CO2-emissions
Rail Solutions International offers weekly rail connections between the two continents – faster than sea freight and significantly more favorable than air freight

25. Contract Logistics
Development and implementation of tailor- made logistics solutions along the supply chain:
Inbound logistics
Warehousing & value added services
Distribution
After sales services
Reverse logistics
EDI und E-Commerce

26. Hellmann Portal
The digital customer portal with individual applications!
Road Freight
Air & Sea Freight
Contract Logistics
Freight Calculator
Bill of Delivery Search
Order Entry
Purchase Order Management
Stock Inventory
Track & Trace
Interactive Reporting
Live Reporting
Open Invoices

27. Hellmann Abhol-App this feature is only available in Germany
Instruct collections with the smartphone
Enter your shipment details in a few steps
Location request via GPS
For existing and new customers
Free available for Apple iOS, Android and Microsoft Windows Phone

28. Hellmann Track & Trace App
The mobile alternative to the web track & trace
Smart tracking of road, sea and airfreight consignments
Simple search via One-Field-Search and scan-function
Individual administration of search queries to always keep an overview
Contact us directly via the App
Apple iOS
Android

29. 3. Industry Solutions

30. Agricultural Logistics
Global Seafreight, Airfreight, Roadfreight
ƒƒCustoms clearance consulting
ƒƒRail Solutions
ƒƒConstant monitoring and reporting
ƒƒWarehousing
ƒPatented packing solutions
ƒƒSpecial reliable transport solutions for all products across Eastern Europe
Global emergency handling and on-board courier services
ƒƒRoll-on / Roll-off cargo management
ƒƒEmpties Management
ƒƒOut of gauge transports
ƒƒ Reverse Logistics

31. Automotive Logistics
Individual solutions for procurement, production and distribution logistics
Optimized packaging
Delivery directly to the assembly lines
Monitoring of delivery schedules
Empties management
Consolidation
Return management
Transports by overland/air/sea
Quality management following VDA 6.2
Warehousing and short-term storage
Industrial know-how
Sequencing

32. Beverage Logistics
A dedicated specialized - European and Global Beverage network
A full range of transport options including truck, train, intermodal sea and airfreight shipping
Relationships with local specialist transporters and approved carriers, ensuring the highest service levels
Control of documentation, insurance, legal fiscal and customs formalities
We offer a range of added value services.

33. Cruise Logistics Provisioning  Reverse Logistics 
Vendor Management 
New Builds 
Dry-Docks & Refurbishments 
Project Cargo 
Warehousing Solutions 
Information Technology

34. Fashion Logistics
Long-lasting know-how in the fashion logistics sector
Handling of wrapped and hanging goods
Integrative, tailormade IT-tools
Value Added Services (Preparation of goods, pick & pack, warehousing, quality control, distribution to POS)
E-Commerce & integrated fulfillment solutions by H&H

35. Healthcare Logistics
Providing supply chain solutions to all Sub-Sectors:
Therapeutic Products (Pharmaceuticals, Bio- Technology, Generics, OTC, Animal Health)
Medical Products (Medical Devices, Equipment, Diagnostics, Consumables, Spare Parts, Wound Care, Medical Surgery, Imaging)
Consumer Healthcare (Nutrition, Food, Supplements, Vitamins, Dental Products)
Manufacturing Inputs (API, Intermediates, Excipients, Packaging, Supplies)
Healthcare Services (Hospitals, Pharmacy Chains, NGO’s)

36. Hospital Logistics Consulting and project services in healthcare
Strategy consulting
Restructuring and organizational development
Process design / reengineering
Management services
Provision of executive manager
Change management
Interim management
Joint ventures
with Charité - Universitätsmedizin Berlin
and Universitätsklinikum Hamburg-Eppendorf (UKE)

37. Marine Solutions
A highly specialized product designed to meet the time sensitive needs of the maritime industry
24/7 availability
Personal delivery
On-line inventory/stock report
Replacement parts stockpiling
Express service
Charter service

38. Perishable Logistics Food- & Non Food transports
Management of the entire cooling chain
Cooled warehouses
Cool transports via overland, air & sea
Customs brokerage services
Stock management
Re-icing
Re-packing
Warehousing, labeling und precooling
IT services

39. Project Cargo Supplier global purchase order management
On-line PO/shipment track & trace
In-plant technical expediting
Pre-carriage
Chartering services
Warehousing of cargo
Heavy-lift cargo > 25,000kg piece weight
Supervision of port handling
Oversized cargo > 15m length and/or > 3.5m width/height
Duty drawback applications/ management
Engineering, Procurement, and Construction (EPC), CEM - Oil & Energy (O&E)/Oil & Gas (O&G)
Heavy-lift transport engineering
Delivery deadline monitoring and management

40. Renewable Energy
Den Erneuerbaren Energien gehört die Zukunft. Das haben wir früh erkannt und für die Bereiche Wind-, Solar-und Bio-Energie eine eigene Branchenlösung entwickelt. Optimieren auch Sie Ihre Supply Chain mit unseren maßgeschneiderten Lösungen wie:
Onsite-Logistik
Verpackungs-Lösungen
Ersatzteil-Logistik
Live-Sendungsverfolgung incl. shock-tracking
Warehousing Services
Real-time PODs
Product-Testing
Netzwerkoptimierung
Profitieren Sie von unserer exzellenten Branchenexpertise und unseren globalen Team!

41. Weinlogistik
Your competent contact for all questions about national and international wine logistics:
Wine-hotline region Nieder-Olm:
Wine-hotline region Wittlich:
Wine-hotline region Polch:
Wine-hotline region Karsdorf-Neuthard:

42. 4. Value Added Services

43. Academy Personnel development based on the competence model!
Assessment days for trainees and aspirants
Regular 270 degrees ratings for managers
Training/studies at the BA
Management trainings
Regular ratings and interviews of staff
Mentor programm
Extra occupational studies
Training and transfer workshops
Talent management
Programs for development with classification and potential days
Succession planning etc.

44. Consulting Security & Safety
Occupational Safety & Health
Waste Management
Hazardous Materials Officers and Safety Advisers
Trainings & Workshops
Qualifications
Fire Prevention
Audits (according to BGV A3)

45. eCommerce The fulfillment solutions from one source Online marketing
Photo studio and texting
eShop and consulting
Logistics and individual industry solutions
Content management
Risk management
Distribution and return shipment management
Debitors management, demand notes and collection
Integral IT services
Customer service

46. EUROS Own insurance service located in Osnabrueck
Insurances for transports, objects and persons
Quick and simple processing of recourses
Proactive capture of claims
Instand regulation of claims
Active risk management

47. Hellmann Process Management (HPM)
Consultancy and implementation of the Extended Producer Responsibility (eg. WEEE, Batteries, Packaging)
Individual logistics and recycling concepts
Optimisation of disposal costs and revenues
Waste management
Returns management
Certified data destruction

48. pco – Personal Computer Organisation
Professional Services
Strategic IT-Consulting
Consulting
Analysis of business requirements
Conception
Design of IT services & IT architectures
Control and implementation of IT technologies and IT Infrastructure Services
Consulting on technologies & sourcing options
Virtualization solutions
Provisioning technologies
Application Services
Security & IT management solutions

49. pco – Personal Computer Organisation
Managed Services
Supply Chain Services
ISO certified DataCenter
Consulting
Cloud Services
Applications
Infrastructure Services
Software Services & Apps
Workplace Services
AutoID, Barcode & RFID hardware
Barcode & RFID labels

50. Hellmann Consulting
Hellmann Consulting uses long-term logistics expertise and big-data IT systems to develop best-fit solutions for our customers. Our various case studies show that we achieve significantly higher service levels and large cost saving potentials by optimizing our client’s networks and supply chain operations.
Full network analysis to establish optimal supply chain set up:
The results are based on customer requirements like e.g.:
Center of Gravity analysis or optimal warehouse location
Lead time reduction in hours
Reduction of driven kilometers
HUB optimization for air- and seafreight Hubs
Cost savings in EUR
Consolidation Concept for truck, air- and seafreight shipments
Service Level improvements

51. Smart Visibility Highest level of visibility of the supply chain
GPS real time online tracking
Monitoring of cargo conditions
Increased lead time transparency
Features
Online monitoring of humidity, temperature per Shipment
Geo-fencing
Door alarms, light, shock notification
Customized reports and statistics
Supply Chain consulting based on real-time data

52. 5. Sustainability

53. Sustainability
DIN EN ISO 14001:2005 since as the first logistics company in Germany
Quality Management – DIN EN ISO 9001:2008 since 1992 in Germany, today at 150 locations worldwide
Information Security DIN ISO 27001:2013
Additional Certificates: VDA 6.2 – Standard for the automotive industry HACCP – for the food production industry

54. Many thanks for your attention