0. Nancy Griffing - 35★45 Consulting™
Emerging Trends in Legal Practice and Best Practices for LexisNexis Portfolio
Nancy Griffing - 35★45 Consulting™

1. Proud Members of the 35-45 Consulting Group, LLC
Proud Members of the Consulting Group, LLC
Serving our National and International Clients
Phone:
CIC Since
Time Matters v 4
PCLaw v 8
Hot Docs 2006
Word and WordPerfect
Member of Consulting Group

2. Emerging Trends in Legal Practice
Introduction
Topic 1 – Case Study
Topic 2 – ABA 2014 Legal Technology Survey
Topic 3 – Interactive Discussion on Trends
Conclusion / Q&A

3. Emerging Trends in Legal Practice – Case Study
Mr. Smith, IP Attorney develops new web based application. Approaches 35★45 Consulting™ about partnering. Mr. Smith, former software development engineer who wrote docket control program as a young attorney. Docket control program still being used by his firm. Mr. Smith has invested $500,000 over a 4 year period of time in his dream product.

4. Emerging Trends in Legal Practice – Case Study
Feature Set:
Browser based, MAC friendly
Can be hosted internally or Cloud delivered
Rules based docket control for IP
Great Document Management
Work Flow
Matter Management
Instant Billing
Work Flow based time capture

5. Emerging Trends in Legal Practice – Case Study
Matter Management
Calendar & Docket
Time Management
Billing
GL Accounting
Trust Accounting
Document Management
Missing Items: X X X

6. Emerging Trends in Legal Practice – Case Study
Developer’s Expectations:
Pricing Model: $500-$1,000/month/attorney (SAAS)
Support Included
30 Firms on “Close Acquaintance” List in Target Market 15-40

7. Emerging Trends in Legal Practice – Case Study
Firm #1 – Most Likely to Adopt New Program
…….  they bought a site license to Juris and Timesheet in and haven’t upgraded since
No Juris maintenance fees
Site license to CPI for docketing bought in 2004
No CPI maintenance fees
No document management - all files are stored on a K drive in an A-Z.  
Mr. Smith’s Conclusion: “I couldn’t believe it!!!”

8. Emerging Trends in Legal Practice – Case Study
Conclusion – Diametrically Opposing forces:
Embrace Technology
It works – Don’t touch it!

9. ABA 2014 Legal Technology Survey Report
The ABA Legal Technology Resource Center (LTRC) has been publishing the Legal Technology Survey Report for more than twenty years.

10. ABA 2014 Legal Technology Survey Report – Security

11. ABA 2014 Legal Technology Survey Report – Cloud Computing
Survey participants answering “yes” to the basic question of whether they had used web-based software services or solutions held steady at 30%.

12. ABA 2014 Legal Technology Survey Report – Cloud Computing
Although priorities vary by firm size and practice area, in general, the six most desired features (each earning at least 30% of the votes, with case/matter management getting 48%) listed were:
Centralized case/matter management
Document management
Time and billing
Scheduling/reporting
Contact management
Conflict checking

13. ABA 2014 Legal Technology Survey Report – Practice Management
Practice Management - According to the 2014 ABA Legal Technology Survey Report, just 49% of respondents reported having practice management software available.

14. ABA 2014 Legal Technology Survey Report – Practice Management

15. Law Firms & Technology – ABA Legal Technology Survey Report
Blogging and Social Media - Are blogging and social media use leveling off among lawyers? The 2014 Legal Technology Survey Report seems to indicate that this may be the case—at least for some lawyers.

16. ABA 2014 Legal Technology Survey Report – Legal Research

17. ABA 2014 Legal Technology Survey Report – Mobile Technology
Mobile Technology - Tom Mighell Survey data from 2014 paint an intriguing picture of lawyers’ use of mobile technology. Logical and anecdotal evidence tells us that lawyers should be using mobile devices more and more for law-related activities, but the data is mixed.

18. ABA 2014 Legal Technology Survey Report – Virtual Office
Virtual Practice- only 7% of respondents overall answered that question affirmatively
Secure Client Portals- 22% of respondents to the Survey reported using a secure client portal
Web-based Client Interaction- with 35% of respondents overall citing it as a defining characteristic
Virtual Office & Technology- nearly 75% of respondents reported telecommuting
Cloud Computing- only 30% of respondents to the Survey reported that they’d used the cloud

19. ABA 2014 Legal Technology Survey Report – Litigation Technology
Deposition/transcript management software is 32% in 2014, compared to 52% in 2011.
Trial presentation software is 30% in 2014, compared to 47% in 2011.
Litigation support software is 41% in 2014, compared to 60% in 2011.

20. ABA 2014 Legal Technology Survey Report – Solo/Small Firm
Software
Usage
software
Microsoft Outlook leading the way
Remote access
49% of solo practices but 83% of small firms
E-fax
73% of solo practices and 70% of small practices, Rightfax and MyFax
Voice recognition
31% of solo practices and 28% of small practices. Dragon NaturallySpeaking dominates the market.
PDF creation
90% of solo and small firms
Document management
a bit more than a third of solo and small firms

21. ABA 2014 Legal Technology Survey Report – Solo/Small Firm
Software
Usage
Document assembly
43% of solo practices and 52% of small practices. HotDocs is the most common brand
Project management
31% of respondents overall have such software available, that drops to 18% for solos and 20% at small firms
Anti-virus software
93% availability at solo practices and 90% availability in small firms. Symantec, McAfee, and AVG are common brands.

22. Emerging Trends In Legal Practice – Now for your opinion?

23. Best Practices for LexisNexis Portfolio
Introduction
Topic 1 – What I learned from LexisNexis
Topic 2 – Is a handshake enough?
Topic 3 – Fill in the Gaps! – What do clients want?
Topic 4 – Tools of the Trade
Conclusion / Q&A

24. Best Practices for LexisNexis Portfolio What I learned from LexisNexis
Sell all of your Services
Ball Park Estimates to qualify leads
Quotation format – fast and furious
Scope Creep is Evil - Change Orders are Fantastic!
Client Sign-Off at Critical Points
Weekly updates - Project Management Screen

25. Best Practices for LexisNexis Portfolio Is a handshake enough?
Qualify the Client
Quotation
Statement of Work
Engagement Letter/Service Level Agreement
Client sign-off at Critical Phases

26. Best Practices for LexisNexis Portfolio Fill in the gaps
What does the client want?
Do you have the skills to provide this?
Do you know someone who has these skills to partner with?
Can you deliver?

27. Best Practices for LexisNexis Portfolio Fill in the gaps with New Skills
SQL Reporting Services
SQL Maintenance Plans and Monitoring
Mini side applications
Custom Program Links Designed to meet Client’s Needs
Live Spreadsheet Links
Law Firm Financial Analysis

28. Best Practices for LexisNexis Portfolio Tools of the Trade
Programs That Help You Do Your Job
Microsoft Office365
MS Lync
OneNote
OneDrive
Ticket System

29. Best Practices for LexisNexis Portfolio – Tools of the Trade Office 365
Outlook is what attorneys are using
Quick access to all of your MS Programs
Shared Calendars and Inboxes with security access

30. Best Practices for LexisNexis Portfolio – Tools of the Trade MS Lync
Instant Messaging
Logs Conversations
Screen Sharing
Recording
Log to Outlook
Free

31. Best Practices for LexisNexis Portfolio – Tools of the Trade Ticket Tracking
Logs Conversations and replies
Assignment of task or incidents
De-duplicates responses

32. Best Practices for LexisNexis Portfolio – Tools of the Trade MS OneNote
Client Notes at your Fingers
Stylus now works on iPAD
Apps for your device
Synchs to OneDrive for cloud access
Perfect for documenting client work

33. Best Practices for LexisNexis Portfolio – Tools of the Trade OneDrive
Cloud Storage
Access Security
Client Portal
Available on your devices for accessing data through app

34. Best Practices for LexisNexis Portfolio – Now for your opinion?

35. Break Time!
Thank you for coming!