1. CENTRE OF EXCELLENCE WHICH GENERATES PROFESSIONALS
Evaluate
Empower
Engage
CENTRE OF EXCELLENCE WHICH GENERATES PROFESSIONALS
Permit No
Authorized by KNOWLEDGE & HUMAN DEVELOPMENT AUTHORITY

2. Warmest wishes from Svarna Training Institute!
OUR VISION
Warmest wishes from Svarna Training Institute!
It gives us great pleasure to introduce you to Svarna Training Institute. We are a team of professionals dedicated in bringing real time quality to your training needs. Our mission is to create competent, capable and dynamic professionals who take training based learning to another level.
Our bouquet of corporate programs bouquet include not only essential corner stone training programs such as Winning at Communication Skills, Sales & Marketing, Creating Service Excellence & Professional Self Development courses which aim at soft skill enhancement, but also superior & sophisticated programs that have the cutting edge in Training & Development. These programs are globally recognized & redefine paradigms in the Human Resource sector.

3. OUR BOUQUET OF TRAINING PROGRAMS

4. MANAGEMENT COURSES Sales & Marketing Business Administration HR
Public Relation & Media Corporate Communication
Administration & Secretarial Training

5. PROFESSIONAL SELF DEVELOPMENT
Problem Solving Decision Making
Managing Work Place Conflict
Leadership Development
Managing Stress
Managing Time for Professional Success
Creating Winning Teams
Personal Effectiveness
Managerial Effectiveness

6. BASIC ARABIC / BASIC FRENCH
LANGUAGE COURSES
The UAE being a cosmopolitan world hub, bilingual ability has become a watch word for all. With many nationalities converging and burgeoning growth opportunities in every sector, languages are becoming vehicle for forging robust business and personal relationships.
BUSINESS ENGLISH
SPOKEN ENGLISH
BASIC ARABIC / BASIC FRENCH
IELTS / TOEFL

7. IT COURSES Autodesk AutoCAD 2016 Autodesk 3ds Max 2016
Autodesk Revit MEP
Autodesk Revit Architecture
Autodesk Revit Structure
IT COURSES

8.       EVENT MANAGEMENT TRAIN THE TRAINER
FINANCE COURSES 
LOGISTIC & SUPPLY CHAIN MANAGEMENT 
CUSTOMER SERVICE TRAINING 
EVENT MANAGEMENT 
TRAIN THE TRAINER 
EMOTIONAL INTELLIGENCE-EQ-I 2.0

9. OUR CUSTOMIZED TRAINING PROGRAMS FOR CORPORATES
Problem Solving & Decision Making 1
Administrative Support 11
Critical Thinking 21
Leadership And Influence 31 2
Advance Selling Skills 12
Customer Service 22
Managerial & Leadership Skills 32
Proposal Writing
Customer Relationship Management 3
Advance Negotiation Skill 13 23
Managing A Successful sales Team 33
Public Speaking  
Assertiveness And Self-Confidence
PRM- Professional Relationship Management 4 14
Delivering Constructive Criticism 24
Meeting Management 34 5
Basic Selling Skills 15
Employee Motivation 25
Managing own key competencies 35
Sales Fundamentals 6
Body Language Basics 16
Effective Communication Skills 26
Negotiation Skills 36
Spoken English 7
Business Writing 17
Effective Team Player 27
Organising Meeting & Events  37
Stress Management 8
Communication Strategies 18
Event Management 28
Overcoming Sales Objections 38
Strategic Marketing 9
Conflict Management 19
Interpersonal & Communication Skills  29
Personal Effectiveness 39
Teamwork And Team Building 10
Creative Problem Solving 20
Key Account Management 30
Presentation Skills 40
Time Management

10. TRAINING METHODOLOGY
Svarna’s training methodology and approach to transferring knowledge is constantly reviewed and updated. We ensure that we bring the most up to date teaching methods and techniques to our courses.

11. OUR PREMIUM CLIENTS

12. TESTIMONIAL
We have completed a series of training and coaching sessions with Svarna. The training and coaching were customized to our business and included role-plays of actual customer scenarios. I’ve seen an improvement in our service levels already, in addition to increased confidence in our employees’ ability to provide outstanding service to our customers. Another benefit is better internal communications with my employees. I recommend hiring Svarna Training Institute to create a culture of ownership among your employees. That has helped us improve the service we are providing our customers.
Mr. Ahmed Samir Khidr, HR, FNG GROUP
"Svarna Training Institute delivered a customized customer service workshop to my employees. They taught them the proper way to answer the phone, how to build rapport, how to speak to our prospective and current customers, how to ask the right questions, and how to assume the sale.  Svarna Training institutes has an excellent trainer and made the learning fun. My employees were able to implement what they taught them very quickly and with great results. I would recommend Svarna to any company that wants to hold on to their customers!“
Mr SALEH KHALIFA , PRO AND PERSONNEL MANAGER AL FAJER SMS SERVICES

13. TESTIMONIAL
We recently employed Svarna Training Institute to deliver a series of training workshops to our Senior and Mid-Level management staff. The training quality and standards provided by the trainer was excellent. Every training session has something new and packed with innovative training ideas. Svarna uses real life experiences and engaged our staff and got their buy-in to these changes.
Mohammed Zahoor, Training & Development Department, ENOC
"Please accept my appreciation for the workshop of learning assistants, The learning Assistants here at The Sheffield Pvt.School were pleased with the topics covered and the treatment they received.
Understanding ones own belief system and values impact in the working environment is integral to positive work ethics and outcomes. From some feedback i received, long term " issues" were also resolved! 
Thank you once again SVARNA,
Shari N. Franklyn, SENCo and Mentor For Learning Assistants
The Sheffield Pvt. School

14. TESTIMONIAL
"Svarna’s training was excellent. We are both pleased and excited with the results that we have seen thus far since the training of our staff. Svarna’s Trainer worked with our team in both a group setting as well as in one-to-one settings. Their training focused on customer service quality and telephone etiquette. I would recommend Svarna Institute services to anyone that wants to achieve the highest possible customer service results. We look forward to working with them again in the future.”
Mr.Salim Ahmed, Procurement Dept., SEMBCORP SALALAH O & M SERVICES COMPANY (LLC) 

15. Al Fajer SM Services LLC

16. TEAM BUILDING

17. SUPERVISORY SKILLS

18. business writing skills

19. EFFECTIVE TEAM PLAYER

20. FUJAIRAH NATIONAL GROUP TRAINING

21. (Learning Assistance Training)
SHEFFILED SCHOOL
(Learning Assistance Training)

26. CONTACT US info@svarnainstitute.com www. svarnainstitute.com
Successful training requires skilled practical trainers, who are capable of sharing their practical understanding in a unique environment, where every trainee and individual can grow & learn.
Office # 310, 3rd floor AL Khaleej Centre,
Near Al Fahidi Metro station, Exit # 2 Mankhool St, Bur Dubai. United Arab Emirates
www. svarnainstitute.com

27. THANK YOU
Successful training requires skilled practical trainers, who are capable of sharing their practical understanding in a unique environment, where every trainee and individual can grow & learn. SVARNA is committed to ensure that every trainee achieves as much as possible during their time with us, and we provide tangible enhancements to the professionals who enrol with us.