1. HERO Patient Navigation Arm
Monthly Meeting
October 21, 2016
Via Zoom

2. Welcome! Introductions and check-in
Names, Contact ( or phone), Preferred Titles and Sites onto the Project HERO page on HepFree.NYC.
Please also provide an update on your site and program enrollment.
15min

3. Agenda Introductions Data & Reporting Updates Study Protocol
Materials Review
Patient Navigation Workflow
Monthly TA Meetings and Program Calendar
Resources
1min

4. Patient Navigation Form
REVIEW
Patient Navigation Form
The Patient Navigation Form documents patient’s:
Demographic/contact information
Hep C medical history
Need for referrals
Care coordination services
Hep C medical care progress
Discharge/transition plan
The form is an exact replica of the Patient Navigation Database.
(3min)
(Side 1 of form) PNs can use the Patient Navigation Form as a guide to document patient data and PN services during individual encounters, but must submit monthly data via the database.
Each site usually develops their own process for documenting Check Hep C program data.
Update the form after each encounter.
Keep form in the patient’s chart.
Changes:
New Checkboxes for health promotion 1 and 2, and Care plan
Fields for decline to answer
Added transportation
Added back patient navigation service level

5. Patient Navigation Form
REVIEW
Patient Navigation Form
The Patient Navigation Form documents patient’s:
Demographic/contact information
Hep C medical history
Need for referrals
Care coordination services
Hep C medical care progress
Discharge/transition plan
The form is an exact replica of the Patient Navigation Database.
(1min)
(side 2 of form) PNs can use the Patient Navigation Form as a guide to document patient data and PN services during individual encounters, but must submit monthly data via the database.
Each site usually develops their own process for documenting Check Hep C program data.
Update the form after each encounter.
Keep form in the patient’s chart.

6. Patient Workflow Overview
(3min)
(Side 1 of form) PNs can use the Patient Navigation Form as a guide to document patient data and PN services during individual encounters, but must submit monthly data via the database.
Each site usually develops their own process for documenting Check Hep C program data.
Update the form after each encounter.
Keep form in the patient’s chart.
Changes:
New Checkboxes for health promotion 1 and 2, and Care plan
Fields for decline to answer
Added transportation
Added back patient navigation service level

7. Patient Navigation Database Patient Navigation Form
Reporting
Enter patient navigation activities completed into the Access Database each month
Submit database through Biscom (secure file sharing system)
An account login is provided for you
Login through bit.ly/loginbiscom
Upload database and send to Angie Woody
Note: Don’t send database or patient identifying information over
(3min)
Patient Navigation Database
Biscom
Patient Navigation Form

8. Case Presentation Challenging or successful cases
Next month volunteer?
(2min)

9. Monthly TA Meetings Format: 1.5 hours (after this), once a month
Announcements and Program Updates
Data Presentation
(showcase overall program data relevant to program timeline, highlight outstanding performance, discuss challenges and best practices)
Case Discussion
*Special Training Topic*
Topics:
Hep C Clinical Update
Medication Prior Authorization
Follow up strategies for hard to reach individuals
Liver cancer screening recommendations
(2min)

10. Program Calendar Monthly TA Meetings (Third Friday 12-1:30 PM)
Database Submission
(First Friday 5PM)
10/21/16
11/4/16
11/18/16
12/2/16
12/16/16
1/6/17
1/20/17
2/3/17
2/17/17
3/3/17
3/17/17
4/7/17
4/17/17
5/5/17
5/19/17
6/2/17
6/16/17
7/7/17
7/21/17
8/4/17
(1min)

11. Resources Project HERO Page: www.hepfree.nyc/checkhepc
Hep Free NYC:
Calendar
Healthcare Access & Meds
Patient Materials
Training & Professional Development
HepCure Tele-Education:
Webex Calendar: Webinars on Tuesdays 4:30-5:30PM on Hep C treatment related topics. See archived webinars: hepcure.tumblr.com
NYC Health
(Viral Hep 101; HCV Rapid Testing): bit.ly/ttapnyc
(Alcohol and Hepatitis):
NYS AIDS Institute
(HCV, HIV, Motivational Interviewing): bit.ly/aidsinstitute
(1min)

12. Contact Us
Let us know if you have questions or concerns, or need help with any aspect of the program. Early identification is the key to prevention!  Angie Woody Program Assistant (347) Nirah Johnson, LMSW, Director of Capacity Building and Program Implementation
(1min)