1. ETERNITY PE
The SMB IP-PBX for Futuristic Businesses

2. ETERNITY PE
The SMB IP-PBX for Futuristic Businesses

3. ETERNITY PE The SMB IP-PBX for Futuristic Businesses IP PBX
Seamless Mobility
Versatile Interfaces
Multi-site integration
Expandable up to 48 users
Diverse Applications (IP-PBX, Universal Gateway, Hospitality)
Compact and Sturdy
ETERNITY PE6SP
48 TDM User

4. Presentation Outlook Target Customers Solution Overview Connectivity
Key Benefits
Segment Specific: Needs – Solution
Solution Components
Key Differentiators
Product Details
Interface options
Product variants
System resources
Key Features

5. Offices/Malls/Campus
Target Customers
Offices/Malls/Campus
Up to 48 Users
Hotels
Up to 40 rooms
Hospitals
Up to 40 beds

6. Teleworkers: Australia
Solution Overview
Mobile Workers
GSM/UMTS(3G) Network
Teleworkers: Australia
Mobile IP Extensions
India Office
Employees working from Home IP
Office Employees: SLT & DKP
IP Phone
DKP
CO (TWT)
SLT
Mobile Workers
GSM/UMTS(3G) Network
IP Softphone
Softphone
ETERNITY PE
CEO’s Desk
GSM/3G Mobile Extensions

7. SMS Gateway SMS to Email Third-party SIP devices
Solution Overview
TELEPHONY 16
SIP trunks
Up to 6 port
T1/E1 PRI
Up to 8
GSM SIMs
Up to 16
POTS (CO)
ENDPOINTS
Up to 48
Analog
Up to 32
Keyphone
Up to 50
IP users
Up to 50
Mobile users
APPLICATIONS
Voice Mail
Android/iOS
Softphone
SMS Gateway SMS to
to SMS
Hospitality module
INTEROPRABILITY
PMS integration
ITSPs (VoIP Carriers)
Third-party SIP devices
Call center solutions
MANAGEMENT
Web based GUI
Remote support
SNMP
Class of services

8. Connectivity Trunk side Extension side ETERNITY PE SLT 1 CO (TWT)
Analog Phones
ISDN
BRI/PRI
SLT 48
DKP 1
Digital Key Phones
GSM/UMTS
(3G)
DKP 32
IP Extensions IP
ETERNITY PE
Android/ iOS Mobile
Client
Wi-Fi
Router
IP Phone
Softphone
IP-DECT
Remote IP Extensions
Confidential

9. Key Benefits Maintain traditional networks along-with new-age networks
Enterprise grade features that improve image, save money and keep oneself connected:
Compact footprint: saves mounting space utilization
Easy to manage: web-based remote management
Unified messaging
Multi-site networking
Mobile extensions
CTI
IP telephony
SIP trunking
Voice mail
SMS applications

10. Small Office needs and Matrix Solution
Communication
convenience &
stay connected
Workforce collaboration
Control over operational costs
Future-proof investment
Built-in CLI, auto-attendant, voice mail, CLI based routing, flexible numbering etc.
Single number reach on multiple devices
Multi-party conference
IM and Presence
Mobility client for Android/iOS based smartphones
Reduce long-distance telephony costs through VoIP, GSM, POTS connectivity
Can use existing infrastructure
Web-based remote management
SIP based VoIP-ready for new-age technologies and devices
Modular design and universal slots architecture gives easy scalability through expansion cards

11. Solution Components Office staff/home workers: Field workers:
Analog phone for basic users
Digital phone with DSS console for operator
IP key phones for power users
Mobile extensions over Wi-Fi and GSM
Multi-site networking over VoIP
PC/Laptop softphone for frequent commuters
Android/iOS based smartphones as mobile extensions over Wi-Fi and GSM
Voice mail as an notification

12. Hotel needs and Matrix solution
Optimize guest services
Create more revenue generation opportunities
Improve staff efficiency and productivity
Reduce/control costs
Specialized hotel features
Anywhere connectivity – inside hotel and outside hotel
Transfer roaming guest calls to their mobile phones
Voice mail ensures no missed visitor call
Ensure enhanced customer retention and repeat visits through blend of services
Ready integration with known PMS/HMS-automated call billing reduces operator time in serving the guests
Automated voice guidance reduces operator load for call handling
Intelligent solutions that automatically selects the most cost-effective channel to place a call
Embed with the existing infrastructure

13. Solution Components Guest handling: Hotel staff:
Special hotel features like Wake-up alarms, reminders, room status, check-in/check-out, etc.
Voice greetings recording in local languages
Automated messages 24x7
Analog/Digital/IP key phones for each room
Service extensions
Single Number Reach
Mobility inside hotel
Complete access to phone system features
Instant messaging facility

14. Key Differentiators
Enterprise grade business system at small business price
Flexible and scalable: can grow with the business
Multi-site networking over VoIP
Field proven and time-tested
Supported for use in Asia, Australia, Europe, Africa and North America

15. Trunk Interface Up to 16 SIP trunk Up to 8 GSM SIM Up to 16 CO/TWT
ISDN BRI
Up to 16 SIP trunk
Up to 8 GSM SIM
T1/E1 PRI
Up to 16 CO/TWT

16. Subscriber options IP phone Digital phone Android/iOS Digital operator
Mobile Softphone
Digital operator
console
Analog phone
IP-DECT

17. Product Connectivity Options
16 CO/TWT Lines
32 Digital Phones
48 Single Line Telephones (Analog)
50 IP Extensions
12 BRI Lines
6 PRI Lines
8 GSM Ports

18. System Resources – trunks and auxiliary ports
ETERNITY PE
PE6SP
CO Ports 16
Single Line Telephones 48
Digital Key Phones 32
VoIP Trunks*
ISDN BRI Trunks 12
T1/E1 PRI Lines 6
IP Extensions* 50
GSM/UMTS(3G) Trunks* 8
Simultaneous VoIP Calls
Voice Mail System*
16 Channels, Mailboxes for Individual Users, Notification
Analog Input Port 1
Analog Output Port
Ethernet Port
Power Supply
VAC, 47-63Hz
* Optional and Field Pluggable Module

19. Key Features IP-PBX Universal connectivity Convenience
Built-in functions
Productivity
Dynamic DNS (DDNS)
SIP trunks and IP users
NAT and STUN
Call forking
Mobile
extension
VoIP, GSM/3G, ISDN BRI PRI, CO
Analog, digital, IP and mobile users
Alarms,
Background
music, Voice
guidance for
tones
Return call to original caller
DID and DDI
Hot desking ,
Hotline
Live call screening
Auto-attendant
Call detail records
CLI (DTMF & FSK)
LCR
Logical Partitioning
Multi-party conference
CTI
Auto answer
CLI based routing
Conference dial-in
Memory dialing
Department call
Multi-stage dialing

20. Cont.. Flexibility & scalability Versatility Integration Monitoring
Cost reduction
Configuration options
Universal slots
Localization
Hybrid cards
IP-PBX
PBX-KTS
Universal gateway
Hotel PBX
Video conferencing (ISDN BRI)
to SMS
AIP-AOP
GSM/3G
Voice mail system
CTI
Conversation recording
Room monitoring
Call budgeting on trunks and extensions
Call duration control
Common platform
Toll control
VoIP

21. IP Telephony Call Forking
Same credentials such as User name and Authentication Password can be entered in three different IP terminals
All three devices now works as a single extension to make/receive calls
In event of an incoming call, all three devices rings
User can attend call from convenient device
Laptop with Softphone
PSTN/GSM
/UMTS(3G)
/VoIP
Employee not at Desk
ETERNITY PE
The same desk call is Attempted on two IP devices with same credentials
Mobile with SIP Client

22. IP Telephony Presence and IM
Identify the Presence and Mode of Communication just before you Make a Call
Status of Availability - Online, Offline
User’s Willingness to Participate - Busy, Available on Mobile, Our of office etc.
Preferred Mode of Communication - Call, Text Messaging
Reduce the Number of Failed Call Attempts
Integrated Presence Server of NE maintains and distributes the Status of all IP users

23. Mobility Features SPARSH M2S – Mobile Softphone
Comprehensive Call Management
One-Touch Access to PBX Features
Corporate Directory Integration
Video Calling
Presence Sharing and Instant Messaging
Voice Mail Access
Available On
Conversation Recording
CONFIDENTIAL

24. UNIFIED COMMUNICATIONS
VARTA WIN200 – The UC CLIENT FOR SEAMLESS COLLABORATION

25. UNIFIED COMMUNICATIONS
VARTA WIN200 – The UC CLIENT FOR SEAMLESS COLLABORATION
Windows Desktop based UC Client for Seamless Collaboration
Corporate Directory Integration
1000 DSS & 600 BLF keys for Monitoring
Popup Window for Incoming Message and Call
Comprehensive Call Management - Hold, Transfer, Forward, DND
Presence Sharing and Instant Messaging
Video Calling
Drag and Drop Conference
Contact Grouping
Works with SARVAM UCS and existing IP-PBX ETERNITY V12R5.2 onwards

26. Mobility Features Email to SMS
It enables users to send SMS from their client using GSM SIM in the Matrix IP-PBX. It also supports Bulk SMS with flexibility of assigning it to selective users.
Key Benefits
Saves cost as No third-party software required
Send Bulk Messages with up to 999 numbers
Compatible with majority of clients (Gmail, MS Outlook, Yahoo mail etc.)
Get report of Delivery status on

27. Mobility Features Call back on Mobile
When a Caller Misses a call on any of the Trunk (CO, GSM/3G or VoIP), ETERNITY NE Automatically Gives a Call back
On Receiving the Call, User is provided with Options viz. DID, Follow Auto-Attendant or Call Routed to the Operator
Caller’s Numbers should be Programmed in Trusted Caller’s List
Caller Leaves Missed Call on Any of the NE Trunks Port and
System Initiates Auto Call back
PSTN/GSM
/UMTS(3G)
/VoIP
Auto-Attendant
Sales Person
Operator
ETERNITY PE
DID

28. Caller gets Directly Connected to Desired Extension
Intelligent Functions
Caller-ID based Routing
Incoming Call First Lands On the Operator’s Extension and then Transferred to the Appropriate Extension
NE Checks Incoming CLI with the Numbers Stored in Programmed CLI Table and Directly Transfers it to the Respective Extension
Caller gets Directly Connected to Desired Extension
Ideal Route
PSTN
MD’s Residence
ETERNITY PE
MD’s Extension
Operator
Operator
Actual Route
Scenario 1 Normal Routing
No Need of Operator to Route Calls
Scenario 2 CLI based Routing

29. Intelligent Functions
Return Call to Original Caller (RCOC)
Boon for the Big Organization where Group of Trunks shared by Number of Users
If the Called Person does not Pick up the Call in event of Missed Call or Busy
Called party can Directly Reach to the Concern person without any Delay
Bypass Operator and Auto-Attendant
Saves time of the Caller and Reduces Hassel for Operator to ask who has Called
Supported on GSM/UMTS(3G) and VoIP(SIP) Trunks
Called Party is Busy or no Replying
Ext no. 301 Dial Number
GSM
/UMTS(3G)
/VoIP
301
When the User Calls Back, Call Gets Routed to the Same Extension
System Stores Calling Party’s no. with its Extension Port

30. Intelligent Functions
Least Cost Routing
Automatically Selects the Most Economical Route for Each Outgoing Trunk Call
Comprehensive LCR
3 Types of LCR:
Time based
Number based
Combination of Time and Number based
Call made Outside the Organization are always at Least Possible Cost
VoIP
PSTN
GSM/3G
ETERNITY PE

31. Productivity Boosting Features
COMPUTER TELEPHONY INTEGRATION (CTI)
TAPI 2.2 Support
Call Control Features - Dial, Transfer, Hold/Retrieve, Transfer, Conference
Live Monitoring of Trunk and Extensions-Called Number, Extension Status, CLI of Received Calls
Supports IVR, ACD, Dialers, Voice Logging with third party CTI Applications
Database Integration - MS Outlook, CRM, ERP
Call Centers Contact Centers Customer focused organizations

32. Productivity Boosting Features
Key Benefits of CTI
Improve staff efficiency and customer satisfaction
Set Monthly Call Budget for Individual Extension
Exceeding the Budgeted Value, Extension is Barred from Calling Facility
Get customer information prior call connection

33. Productivity Boosting Features
Key Benefits of CTI
Improve staff efficiency and customer satisfaction
Set Monthly Call Budget for Individual Extension
Exceeding the Budgeted Value, Extension is Barred from Calling Facility
Get customer information prior call connection

35. Reference Information
Type of Presentation: Product Marketing Presentation
Number of Slides: 34
Revised on: 7th June 2016
Version-Release Number: V4.R2
For Further Information Please Contact:
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