1. July 18, 2017 “Lunch Satisfaction” Survey: Composite Results
PMI-NAC Members: YOUR VOICE COUNTS!!!
Congratulations to Thad Alsup and Hector Bones for participating in the lunch “satisfaction” survey and winning the “free lunch” drawing!!!
In support of the continuous improvement process, attendees of the July 18, meeting were asked to consider the meals offered during the lunch meetings and offer feedback and comments to improve their experience.
Composite results of the confidential survey are found in this presentation and will be:
Posted on PMI-NAC.org
Reviewed during the Next Lunch Meeting
The survey results will be reviewed by PMI-NAC leadership and suggestions will be implemented where possible.
As always, we greatly appreciate your membership in the PMI-North Alabama Chapter and participation in events!
Many thanks to those who were able to participate in the survey!

2. July 18, 2017 “Lunch Satisfaction” Survey: Composite Results
“Lunch Satisfaction” Survey High Level Results
36 Respondents
100% of Respondents- Satisfied with the meals offered during the lunch meetings!!!
Top 2 Responses By Category:
Lunch Preference
Hot Buffet
Box Lunch
Lunch Variety
American
Italian
Beverage Variety
Tea
Bottled Water
Trends in Qualitative Feedback
Increase Variety of Meal Offerings and Caterers
Add Salad and Veggie Offerings
Survey Outlier
Request for Survey on PMI-NAC Meeting Topics

3. “Lunch Satisfaction” Survey Results

4. “Lunch Satisfaction” Survey Results
Lunch Preference
(note 36 respondents with multiple choices allowed)

5. “Lunch Satisfaction” Survey Results
Lunch Variety
(note 36 respondents with multiple choices allowed)
*Salad, Greek

6. “Lunch Satisfaction” Survey Results
Beverage Variety
(note 36 respondents with multiple choices allowed)
*Hot Tea, Green Tea

7. “Lunch Satisfaction” Survey Results
Qualitative Feedback
One Thing for Improvement
Variety
It’s ALWAYS pretty darn good!
Great job
Overall- very good
Lunches are done well
Ice Cream
I appreciate the effort that goes into lunches. y’all are doing a great job and I cant think of anything to change, except maybe the variety of the food
Post the Menu on Website with Meeting Announcement
Lower the Price
Add more PMI Topics, Reduce Lunch Prices and Meeting Time
Good overall, menu change would be good
Change Caterers every now and then
More Salad Options
Veggie Options
Needs more Catering Sources for Variety
Mix of box lunches

8. “Lunch Satisfaction” Survey Results
Qualitative Feedback: Caterer Suggestions
Mei Wei
Ted’s Barbecue (next to Phil Sandovols)
Big Bowl (Asian)
Taco Mama (2 requests)
Applewood Farms
Rosie’s
Shaggy’s
Newk’s
Tim’s Cajun Kitchen

9. PMI-NAC Members: YOUR VOICE COUNTS!!!

10. July 18, 2017 “Lunch Satisfaction” Survey: Survey Questions
Back up Slides

11. July 18, 2017 “Lunch Satisfaction” Survey: Questions
PMI Lunch Survey July 18, 2017
The PMI-North Alabama Chapter is always interested in continuous improvement. To that end, we are asking you to consider the meals offered during the lunch meetings and offer feedback and comments to improve your experience. The composite results of this confidential survey will be posted on PMI-NAC.org and announced during the next lunch meeting.
As always, we greatly appreciate your membership in the PMI-North Alabama Chapter and participation in events. Thank you for taking the time to complete this survey.

12. July 18, 2017 “Lunch Satisfaction” Survey: Questions
Are you satisfied with the meals offered during the PMI lunch meetings?
Yes No
I do not eat the lunches
I prefer not to answer
What type of lunch do you prefer? (you may have multiple choices)
Hot buffet with entrée, salads and dessert
Cold Deli buffet with sandwich meats, multiple bread offerings, salads and dessert
Box lunch (variety of sandwiches, fruit, chips, dessert)
Pizza (variety)
Other (please describe)

13. July 18, 2017 “Lunch Satisfaction” Survey: Questions
What variety of food selections do you prefer? (you may have multiple choices)
American (chicken, pork, beef, seafood with vegetable, rice, or pasta side)
Italian (pasta, pizza, Tuscan style chicken)
Southwest (tacos and fajita stations)
Asian (spring rolls, stir fries, rice and noodle dishes)
Other (please describe)  
What variety of beverage selections do you prefer? (you may have multiple choices)
Assorted soft drinks (diet and regular)
Bottled water
Coffee
Tea (sweetened or unsweetened)
Other (please describe)

14. July 18, 2017 “Lunch Satisfaction” Survey: Questions
Do you have suggestions for a new caterer? If yes, please provide caterer name, specialty and contact number if available:
What is the “ONE THING” PMI-NAC could do to improve your lunch experience?