1. When all group members can agree with the group’s decision, whether or not it was their favorite option, you have …

2. Consensus

3. This kind of leader is a person of vision, who has a lot of personal charisma

4. Transformational

5. This document describes the goals or mission of the group

6. Group charter

7. Silent idea generation before group discussion is called …

8. Nominal group technique

9. This type of conflict relates to how group members get along with one another

10. Affective

11. In this conflict management strategy, you give in to the other party

12. Accommodating

13. In this situational leadership strategy, the leader is an encourager and cheerleader

14. Selling

15. When giving this kind of feedback, you talk about the processes the group uses

16. Procedural

17. This can happen when a group is too cohesive

18. Groupthink

19. This planning tool can be used to help a group figure out all the tasks that need to be done, and in what order

20. PERT diagram

21. This is what happens when group members talk about things they already know, rather than introducing new ideas into the discussion

22. Information bias

23. A leader who is not elected, but becomes the leader through the acceptance of other group members, is called

24. Emergent

25. If I say, “that’s a stupid idea,” I am giving you this kind of feedback

26. Evaluative

27. If I threaten to punish you, I am exerting this kind of power

28. Coercive

29. In this method of generating ideas, you aim to compile as many suggestions as possible, without evaluating them

30. Brainstorming

31. In this method of generating ideas, you aim to compile as many suggestions as possible, without evaluating them

32. Brainstorming

33. In this kind of conflict, one side wins and the other side loses

34. Competitive

35. A decision making method where each member gets an equal say in the outcome is called

36. Voting

37. If you admire someone and want to be like them, they have this

38. Referent (or Reference) Power

39. The standard agenda has this many steps

40. Six

41. When two interdependent parties both want a limited resource, we have

42. Conflict

43. This kind of conflict occurs when someone violates expected standards of behavior

44. Normative

45. If someone has the ability to give you attention or favors for certain behaviors, they have this

46. Reward power

47. The use of positive interpersonal influence is called

48. Leadership

49. The written record of what happened during a meeting is called …

50. Minutes

51. A document that describes the behavior that is appropriate in a group is called …

52. Code of conduct

53. Feedback that provides advice on how to act or communicate is called

54. Prescriptive