1. COOEXCEL 2015
TIPS
Include clearly your contact details
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To make your project idea understandable it would be good if you explain the origin of the idea. What problem you want to solve? What is the opportunity identified
Please explain clearly your project. You may know many details of your project idea but you should communicate them in a way easily understandable.
Do not forget to include in which call you are going to submit the proposal
Peer Learning of Innovation Agencies (H2020-INNOSUP )
Brokerage Event: Peer learning for innovation agencies
Brussels, February 15th 2017

2. EXCELLENCE
‘Excellence is an art won by training and habituation. We do not act rightly because we have virtue or excellence, but we rather have those because we have acted rightly. We are what we repeatedly do. Excellence, then, is not an act but a habit’.
TIPS
To make your project idea understandable for the public it would be good if you explain the origin of the idea. What problem you want to solve? What is the opportunity identified?
Describe also very briefly the profile of your organisation. Potential partners should know your capabilities in advance. We suggest you to provide information about the activities of your organisation connected with the project proposal
Brokerage Event: Peer learning for innovation agencies
Brussels, February 15th 2017

3. EFQM: European Foundation for Quality Management
On 15th September 1988, 14 European Business Leaders met with Jacques Delors and signed a "Letter of Intent" to form a European Foundation dedicated to increasing the competitiveness of European businesses.
Brokerage Event: Peer learning for innovation agencies
Brussels, February 15th 2017

4. The EFQM Model
Well, we think there is. The EFQM Excellence Model provides a holistic tool for assessing how effective you are in developing and delivering a stakeholder focused strategy. The 4 result areas focus on what's important to the 4 key stakeholder groups.
At its simplest level, the Model is a cause and effect diagram. If we want to achieve a different result, we need to change something we do within the organisation.
And because what is considered excellent today will only be considered as adequate tomorrow, there is a continual improvement loop, feeding back the learning from the results achieved and using creativity and innovation to drive increased value for the stakeholders.
Brokerage Event: Peer learning for innovation agencies
Brussels, February 15th 2017

5. TIPS
To make your project idea understandable for the public it would be good if you explain the origin of the idea. What problem you want to solve? What is the opportunity identified?
Describe also very briefly the profile of your organisation. Potential partners should know your capabilities in advance. We suggest you to provide information about the activities of your organisation connected with the project proposal
Brokerage Event: Peer learning for innovation agencies
Brussels, February 15th 2017

6. 23 Different types of grants
TIPS
To make your project idea understandable for the public it would be good if you explain the origin of the idea. What problem you want to solve? What is the opportunity identified?
Describe also very briefly the profile of your organisation. Potential partners should know your capabilities in advance. We suggest you to provide information about the activities of your organisation connected with the project proposal
36M€ budget
23 Different types of grants
Brokerage Event: Peer learning for innovation agencies
Brussels, February 15th 2017

7. 2002 ISO 9001 I&T DIVISION 2004 ISO 9001 2005 ISO 14001 2010
EFQM MODEL
TIPS
To make your project idea understandable for the public it would be good if you explain the origin of the idea. What problem you want to solve? What is the opportunity identified?
Describe also very briefly the profile of your organisation. Potential partners should know your capabilities in advance. We suggest you to provide information about the activities of your organisation connected with the project proposal
Brokerage Event: Peer learning for innovation agencies
Brussels, February 15th 2017

8. 440 1.106 153 76 Companies People trained Evaluators EFQM
Política y Estrategia
Gestión de Procesos
Gestión de Personas
Gestión de Clientes
1.106
People trained
153
Evaluators 76
Winning a prize
EFQM
TIPS
To make your project idea understandable for the public it would be good if you explain the origin of the idea. What problem you want to solve? What is the opportunity identified?
Describe also very briefly the profile of your organisation. Potential partners should know your capabilities in advance. We suggest you to provide information about the activities of your organisation connected with the project proposal
Brokerage Event: Peer learning for innovation agencies
Brussels, February 15th 2017

9. Peer Learning of Innovation Agencies (H2020-INNOSUP-2014-05)
EFQM- Framework for innovation agencies
TIPS
To make your project idea understandable for the public it would be good if you explain the origin of the idea. What problem you want to solve? What is the opportunity identified?
Describe also very briefly the profile of your organisation. Potential partners should know your capabilities in advance. We suggest you to provide information about the activities of your organisation connected with the project proposal
Brokerage Event: Peer learning for innovation agencies
Brussels, February 15th 2017

10. COOEXCEL2015
Collaborating for the excellence of public entities for business promotion. An example of policies aimed at the improvement of the competitiveness of the regional enterprises throughout the EFQM
TIPS
To make your project idea understandable for the public it would be good if you explain the origin of the idea. What problem you want to solve? What is the opportunity identified?
Describe also very briefly the profile of your organisation. Potential partners should know your capabilities in advance. We suggest you to provide information about the activities of your organisation connected with the project proposal
Brokerage Event: Peer learning for innovation agencies
Brussels, February 15th 2017

11. COOEXCELL Objectives
To use the EFQM Framework for Innovation Agencies as a tool for self-assessment by the Regional Economic Agency of La Rioja ADER.
To progress in the implementation of a roadmap aimed at achieving the ‘EFQM Recognised for Excellence’ certificate.
To build capacities in the partners human capital, to define and implement a consistent EFQM strategy.
TIPS
To make your project idea understandable for the public it would be good if you explain the origin of the idea. What problem you want to solve? What is the opportunity identified?
Describe also very briefly the profile of your organisation. Potential partners should know your capabilities in advance. We suggest you to provide information about the activities of your organisation connected with the project proposal
Brokerage Event: Peer learning for innovation agencies
Brussels, February 15th 2017

12. Activities A 2 day workshop with staff of ADER
Facilitation by an EFQM lead assessor with use of simple assessment tools
Creation of a self-assessment report following a specific methodology
A 1.5 day training with 2 peer assessors from Innovation Norway and ARDVEST
Familiarising with assessment techniques and the case of the ADER (self-assessment report)
Assessment of the innovation agency
Committed to Excellence assessment performed by the 2 peer assessors with the supervision of the EFQM lead assessor
TIPS
Please explain clearly your project. You may know many details of your project idea but you should communicate them in a way easily understandable.
Do not forget to include in which call you are going to submit the proposal
Please indicate also the type of partners your are seeking, if there is already a existing consortia with other partners and specially be focused on what activities the partners you are looking for would do in your project
Brokerage Event: Peer learning for innovation agencies
Brussels, February 15th 2017

13. Timeline
01/09/2015 Starting date 26-28/10/2015 Training WorkShop for the Economic Development Agency of La Rioja (ADER) /01/2016 EFQM Assessor Training for Nordic Innovation (2 people) 22-23/02/2016 EFQM Assessor Training for West RDA 08/03/2016 Delivery of the Management Document and attachments (Strategic Plan & Process Map) to be distributed to the evaluation team /04/2016 Recognised for Excellence Assessment 21/04/ 2016 Recognised for Excellence Closing Meeting 27/04/ 2016 Self-assessment report and recommendations from peer evaluation for “EFQM Framework for innovation agencies”. 29/04/2016 Final Report
TIPS
Please explain clearly your project. You may know many details of your project idea but you should communicate them in a way easily understandable.
Do not forget to include in which call you are going to submit the proposal
Please indicate also the type of partners your are seeking, if there is already a existing consortia with other partners and specially be focused on what activities the partners you are looking for would do in your project
Brokerage Event: Peer learning for innovation agencies
Brussels, February 15th 2017

14. # of employees interviewed: 29 # of hours consensus meeting: 8
Peer Assessment
# of interviews: 21
# of mirror meetings: 3
# of Focus Groups: 2
# of employees interviewed: 29
# of hours consensus meeting: 8
TIPS
Please explain clearly your project. You may know many details of your project idea but you should communicate them in a way easily understandable.
Do not forget to include in which call you are going to submit the proposal
Please indicate also the type of partners your are seeking, if there is already a existing consortia with other partners and specially be focused on what activities the partners you are looking for would do in your project
Brokerage Event: Peer learning for innovation agencies
Brussels, February 15th 2017

15. EFQM Levels of Recognition
FOR HIGH PERFORMERS - EFQM GLOBAL EXCELLENCE AWARD PROGRAMME
CHART YOUR PROGRESS - EFQM RECOGNISED FOR EXCELLENCE
CREATE PASSION AND COMMITMENT - EFQM COMMITTED TO EXCELLENCE
TIPS
Please explain clearly your project. You may know many details of your project idea but you should communicate them in a way easily understandable.
Do not forget to include in which call you are going to submit the proposal
Please indicate also the type of partners your are seeking, if there is already a existing consortia with other partners and specially be focused on what activities the partners you are looking for would do in your project
Brokerage Event: Peer learning for innovation agencies
Brussels, February 15th 2017

16. EFQM Levels of Recognition
CHART YOUR PROGRESS - EFQM RECOGNISED FOR EXCELLENCE
TIPS
Please explain clearly your project. You may know many details of your project idea but you should communicate them in a way easily understandable.
Do not forget to include in which call you are going to submit the proposal
Please indicate also the type of partners your are seeking, if there is already a existing consortia with other partners and specially be focused on what activities the partners you are looking for would do in your project
Brokerage Event: Peer learning for innovation agencies
Brussels, February 15th 2017

17. Results
TIPS
Please explain clearly your project. You may know many details of your project idea but you should communicate them in a way easily understandable.
Do not forget to include in which call you are going to submit the proposal
Please indicate also the type of partners your are seeking, if there is already a existing consortia with other partners and specially be focused on what activities the partners you are looking for would do in your project
Brokerage Event: Peer learning for innovation agencies
Brussels, February 15th 2017

18. ‘Excellent firms don't believe in excellence, only in constant improvement and constant change’.
Tom Peters
TIPS
Please explain clearly your project. You may know many details of your project idea but you should communicate them in a way easily understandable.
Do not forget to include in which call you are going to submit the proposal
Please indicate also the type of partners your are seeking, if there is already a existing consortia with other partners and specially be focused on what activities the partners you are looking for would do in your project
Brokerage Event: Peer learning for innovation agencies
Brussels, February 15th 2017

19. KEEP STRIVING FOR EXCELLENCE
Next steps
KEEP STRIVING FOR EXCELLENCE
ELLABORATION OF AN ACTION PLAN BASED ON STRENGHTS AND OPPORTUNITIES FOR IMPROVEMENT
EFQM GLOBAL EXCELLENCE AWARD
TIPS
Please explain clearly your project. You may know many details of your project idea but you should communicate them in a way easily understandable.
Do not forget to include in which call you are going to submit the proposal
Please indicate also the type of partners your are seeking, if there is already a existing consortia with other partners and specially be focused on what activities the partners you are looking for would do in your project
Brokerage Event: Peer learning for innovation agencies
Brussels, February 15th 2017

20. Interesting for other agencies:
As a structure to define and implement a consistent strategy.
As a tool for self-assessment, by measuring how the organisation is performing, and helping to understand the gaps towards excellence in managing the implementation of strategy.
As a tool for external assessment, e.g., for a group of agencies willing to start a joint learning and benchmarking process based on reciprocal assessments
TIPS
To make your project idea understandable for the public it would be good if you explain the origin of the idea. What problem you want to solve? What is the opportunity identified?
Describe also very briefly the profile of your organisation. Potential partners should know your capabilities in advance. We suggest you to provide information about the activities of your organisation connected with the project proposal
Brokerage Event: Peer learning for innovation agencies
Brussels, February 15th 2017

21. Thank you for your attention!
Enrique Esteban
Technology Transfer Manager
Enterprise Europe Network
Economic Development Agency of La Rioja (ADER)
Government of La Rioja
Tph:
TIPS
Include clearly your contact details
Please specify the call you are going to present your project idea
To make your project idea understandable it would be good if you explain the origin of the idea. What problem you want to solve? What is the opportunity identified
Please explain clearly your project. You may know many details of your project idea but you should communicate them in a way easily understandable.
Do not forget to include in which call you are going to submit the proposal
Brokerage Event: Peer learning for innovation agencies
Brussels, February 15th 2017