1. Gweithdy 6 Workshop 6 Datblygu Rhaglen Brentisiaethau o Safon Uchel
Developing a Quality Apprenticeship Programme
Sandra Sexton , BT Group

2. BT Apprenticeship Programme
Welcome
BT Apprenticeship Programme

3. BT’s Approach To Apprenticeships
BT has run apprenticeship programmes for over 50 years.

4. BT’s Approach To Apprenticeships
Attract new talent into the organisation and also to assist with future proofing skills for the future, where experienced employees are able to pass on their unique skills and knowledge to each apprentice.
Promote STEM subjects for females.

5. BT’s Approach To Apprenticeships
Our on line recruitment portal has video case studies of some of our apprentices from a diverse range of backgrounds who share their positive experience.

6. BT’s Approach To Apprenticeships
Attend schools/colleges/jobs fairs across Wales to highlight the benefits of apprenticeships to a diverse range of people.

7. BT’s Approach To Apprenticeships
At our recruitment hubs we also ensure that we have female apprentices/ex apprentices present.
Promote volunteering in the local community

8. BT’s Approach To Apprenticeships
Originally within BT the only apprentice offering was for engineering roles and near enough 100% were male. This has moved forward into a variety of roles and in addition the number of apprenticeships we have offered.
Within this time we now assess our own apprentices and have gained accreditation to run our own NVQ provision centre.
We have also focused on attracting more women into STEM roles and there is a marked increase in the number of female apprentices within the business.

9. BT’s Approach To Apprenticeships
We measure our apprentices progression through clear milestones throughout their programme and review our success rates on completion and seek feedback from our apprentices during and at the end of their programme.
We have employee surveys and measure our apprentices results against wider business areas and year on year has seen higher positive results with our apprentices across the range of topics.
We value apprentices because young people bring new skills and innovation to the business. They are the life blood of the organisation as they help shape the future workforce within Wales and of the company. At BT Cymru Wales, we think it is important to give young people an opportunity to get into work, to gain valuable skills and to have those skills recognised by a third party.
Apprenticeships are good for BT’s business and play a key role in ensuring that we maintain and develop a highly skilled workforce within Wales. For young people, they are a great way to transform their enthusiasm into valuable skills that that will serve them well wherever their careers take them.

10. BT’s Approach To Apprenticeships
Statistics
Apprentices recruited
2014
2015
2016
Gran Total
BT Consumer 18
Group 1
Openreach 23 15 56
TS&O 10 8 12 30
Wholesale and Ven 2 4
Business & PS
Global
Grand Total 35 24 52
111
Apprentices currently on Programme
Count of EIN
Column Labels
Row Labels
2014
2015
2016
Grand Total
BT Consumer 18
Group 1
Openreach 9 15 42
TS&O 3 8 12 23
Wholesale and Ven 2 4
Global 13 24 52 89

11. Female Intake %
- 5.62%
-15.73%
Total – 23.60%

12. Recruitment plans for 2017
Up to 200 apprentices
Customer service
Cyber Security
Fleet
Power engineering
Level 2 telecoms
Logistic operation

13. ESTYN gave us positive feedback on BT Cymru Wales’ quality of our apprentice assessors
Five year retention is 96%
Apprentice learner surveys for satisfaction stands at 87%
Learner Voice Survey records 90-99% positive across all questions (strongly agree and agree)
Promotion rates are high at 14% of apprentice recruits
Over 96% of our apprentices achieve their full apprenticeship
Our completion rate over five years averages 92%
We have increased our ratios of recruitment of females, people with disabilities and from ethnic backgrounds year on year for the past three years and have a range of initiatives to improve this further in the three years ahead.

14. BT’s Apprenticeship programmes
Level 2 Trainee Engineers
Advanced Apprenticeships Level 2 & 3
Higher Apprenticeships
Degree Level Apprenticeships
No specific qualifications, but a good level of maths and English
Driving license
GCSE’s or equivalent at grades A*-C in English and Maths (dependent on each programme)
2 A Levels or equivalent at grades A-C
3 A Levels or equivalent at grades of above
The will achieve
BTEC Level 2 or 3 Diploma in professional competence for IT and Telecoms
NVQ Level 3 plus Essential skill Wales
Higher will gain a foundation degree
Apprenticeship Programmes
Customer Service
Engineering
Finance
Information Technology
Logistics & Facilities Management
Resourcing & Service Management
Security
Vehicle Management
Cyber Security HR
Fleet

15. The Role of the Training Provider
Linda Simpson
Head of Partnership Delivery - Acorn

16. Key areas of support: Funding Management Recruitment Inspection
Systems/Data
Paperwork/Bureaucracy
Recruitment
AMS
Inspection
HMI Requirements/Welsh Language
Advice and Guidance
Framework delivery/sharing best practice/NTFW membership
Maximising Opportunities
Jobs Growth Wales/Employability Skills Programme
Degree Apprenticeships/Development of Apprenticeships

17. Q&A