1. CenturyLink IQ® SIP Trunk

2. 38% 58% SIP Adoption Plan to do so by 2015
Of North American businesses are using SIP trunks in some part of their organization
Cost savings and flexibility are two of the top
drivers for SIP trunking adoption amongst small,
medium, and large enterprises.
SIP trunking gaining favor as businesses seek more reliable, less costly communication services. (2013, March 28). Infonetics Research. Retrieved from

3. Your Pains NON-SIP CUSTOMERS CURRENT SIP CUSTOMERS NON-SIP CUSTOMERS
Spending too much with redundant telephone & data networks
Current PRIs don’t offer efficient use of bandwidth
No flexibility to update service seasonally
Missing considerable features of SIP-based service
CURRENT SIP CUSTOMERS
Continuity concerns if existing trunks fail without a backup option
Without options, business halts
Looking for expanded feature set not available from existing IP PBX
NON-SIP CUSTOMERS
CURRENT SIP CUSTOMERS

4. What if…
…you could have access to more features without spending more on your telecom services?
…you could spend less time managing multiple vendors?
…you didn’t have to worry about voice quality?
…you had better oversight and management of your network, voice, and data?
Cost savings
Easily scalable
Maintain the same voice quality
Easy of management
Faster recovery from a network failure
…your network could scale more efficiently as your business grows?

5. CenturyLink IQ® SIP Trunk
IQ SIP Trunk offers companies of all sizes flexibility to meet ever-changing needs
SIP Trunk Features
Centralized Deployment Info
Provides single IP-based network, avoiding expensive fees
Purchase only what you need
Simplifies making changes with end user & Admin portals
Combines seat types to suit variety of environments
Offers multiple business continuity options
Offers Business Communicator, a Unified Communications client which includes a host of features and options
Centralized & Decentralized SIP Trunk deployment options
Decentralized Deployment Info
IQ SIP Trunk offers companies of all sizes flexibility to meet ever-changing needs
Provides single IP-based network avoids expensive fees
End user and Admin portals allow simple, fast MACDs
Purchase only what you need
Increase or decrease SIP sessions as needed to address seasonal business
Feature-rich options available on a per TN basis; don’t pay for unused features
Cohesive BroadSoft platform allows you to combine IQ SIP and Hosted VoIP seats to suit multiple office environment needs
Port/purchase numbers from any lit rate center, giving you the local presence you need regardless of primary office location (November)
Provides multiple business continuity options, including PSTN failover, Enterprise Trunking, and Enterprise Diversity
Provides iCommunicator, a Unified Communications client which includes soft phone features, integration with Outlook contacts, file transfer/sharing, and instant messaging and presence capabilities
Centralized and Decentralized SIP Trunk deployment options

6. SIP Trunk Scenario BEFORE SIP TRUNK AFTER SIP TRUNK
WHO: YEAR-ROUND BUSINESS THAT DOES 90% OF COMMERCE AND TRAFFIC DURING A SINGLE MONTH OR SEASON.
BEFORE SIP TRUNK
AFTER SIP TRUNK
Pay full price all year
Vulnerable to system failures
Lack of continuity options
Separate circuits for voice & data
Waste time managing multiple vendors
Failure during peak season would be catastrophic to business
Pay only for what you need when you need it
Flexibility to increase service during peak seasons
All traffic on same circuit reduces complexity
No need for separate voice and data IP expertise
Efficient use of bandwidth for voice and data delivery

7. Three Session Types (One Type per Tenant)
STANDARD
SIP TRUNK
Make on-net and off-net calls and terminate toll-free calls, end-user and administrator portals, call waiting, calling line ID delivery blocking, calling name retrieval, and more. Supports session pooling between trunk groups and PSTN failover.
ENTERPRISE
SIP TRUNK
Includes all features included in Standard SIP Sessions, plus Enterprise Trunking, transparent PRI failover, call forwarding to PSTN, and geo diverse session border controllers.
BASIC
SIP TRUNK
Make on-net and off-net calls and terminate toll-free calls. All LD/TF calls delivered over this session type are metered. Supports session pooling.

8. Seat Types and Features
BASIC/STANDARD
Standard inbound/outbound calling features
PREMIUM
Advanced Feature Package with Personal Mobility Package
CenturyLink supported/certified softphone client
Unified Messaging Feature Package
Voic
MOBILITY
Allows user to be reached at multiple phones with a simultaneous ring feature
Allows placing outbound calls from external devices such as mobile phones
Fixed-to-mobile convergence
VOIC
Voic box to support calls that are not directed to a specific user’s voic
VIRTUAL
Used for softphone and/or unified communications client
Basic/Standard
- Standard inbound/outbound calling features
CenturyLink Supported/Certified Softphone Client
Premium Seat
This seat is designed to fit the needs of the majority of a company’s professional employees. This seat provides users with advanced IP phone features as well as premium phone and soft client access. Supports the following features:
- DID
Advanced Feature Package with Personal Mobility Package
- CenturyLink Supported/Certified Softphone Client
Unified Messaging Feature Package
Anywhere Feature (Personal Mobility Seat)
Callers dial one number and can reach you on any phone the user chooses. This is set up in the End User Portal so that an alternate desk phone, cell phone, and/or a soft phone can ring simultaneously. Users with this service can add multiple phone numbers in the portal to ring during inbound calls which performs a simultaneous ring feature to the selected devices.
Allows placing outbound calls from external devices such as mobile phones
(Fixed to Mobile Convergence) Move a call from a remote device (mobile phone) to their primary device (desk phone), and vice versa 
Voice Mail Only Seat
This seat is designed as a as a standalone voic box for the support of calls that are not directed to a specific user’s voic . For example, this can be a shared group only mailbox or a user that doesn’t have device. Required are the following for each Voice Messaging Only Seat:
- DID TN
- Unified Messaging
Be aware that 911 calls cannot be made from a voice mail only seat. This customer will have/not have access to the End User Portal. They will be limited to the telephone user interface (TUI) through the Voice Mail designated pilot number for the enterprise. They will have to enter the voic number and associated access code to get access.
Virtual Seat
Used for softphone and/or unified communications client (no device required)

9. SIP Trunk End-User Portal
Self-service portal for CenturyLink SIP Trunk
Self-service portal for CenturyLink SIP Trunk
Voice Mail
Top Portal Features
***End-User portal is designed primarily for Feature-Rich/Premium users. While other seats will have access to the portal, it will only display a limited set of features based on their seat type.***
Control Center Portal
Allows the customers to manage their SIP trunk service via web such as managing TNs, Enterprise session pooling, Trunk Groups, Route Plans, and creating a trouble ticket. Also, you can pull various SIP Trunk related reports.
With with Enterprise session pooling module, you can order sessions or decrease session from the portal. Also, we can adjust your min and max session assignment per trunk group.
Also, you can pull reports for trunk groups from the portal. We provide historical reports and on-demand reports.
Historical – hrly, daily, monthly, and busy hr
On-demand – hr, daily, and busy hr for the last 90 days. Monthly for the last 12 months.
Functions available in Control Center:
VoIP Inventory
Enterprise Session Pool Management
Reports Management
Trunk Group Management
Route Plan Management
Telephone Number Management
RDID Number Management
Trouble Ticketing
Primary Place of Use Management
V911 Emergency Address Management
Directory Access
Call Forwarding 9

10. IQ SIP Trunk Admin Portal
USER ADMINISTRATION:
MANAGE SERVICES:
Add new users
Manage group-level features like auto attendants, hunt groups, PAC/VPAC
Configure end user features
INVENTORY:
TRUNK ADMINISTRATION:
View, add, delete TNs, seats, add-on features, sessions
Name trunks
Set max sessions per trunk group
Full flow-through to billing
Allow alien telephone numbers (unscreened calls)
UTILIZATION REPORTS:
Call forwarding (Standard/Enterprise only)
Edit users
Create reports by trunk group and individual TNs
Enterprise trunk groups (Enterprise only)
Export reports in Excel format
***End-User portal is designed primarily for Feature-Rich/Premium users. While other seats will have access to the portal, it will only display a limited set of features based on their seat type.***
Control Center Portal
Allows the customers to manage their SIP trunk service via web such as managing TNs, Enterprise session pooling, Trunk Groups, Route Plans, and creating a trouble ticket. Also, you can pull various SIP Trunk related reports.
With with Enterprise session pooling module, you can order sessions or decrease session from the portal. Also, we can adjust your min and max session assignment per trunk group.
Also, you can pull reports for trunk groups from the portal. We provide historical reports and on-demand reports.
Historical – hrly, daily, monthly, and busy hr
On-demand – hr, daily, and busy hr for the last 90 days. Monthly for the last 12 months.
Functions available in Control Center:
VoIP Inventory
Enterprise Session Pool Management
Reports Management
Trunk Group Management
Route Plan Management
Telephone Number Management
RDID Number Management
Trouble Ticketing
Primary Place of Use Management
V911 Emergency Address Management

11. ISN’T IT TIME TO EXPERIENCE The CenturyLink Difference
FOR YOURSELF?
Main Point:
CenturyLink can help you grow your business today and focus on the future.
Story:
Relying on CenturyLink, you'll have a high performance global network platform and integrated services to support your growing demands for enterprise communication and computing capacity, anywhere. You'll be able to delegate network management and utility computing responsibilities that now distract your organization.
Focus on the future of your business with CenturyLink
Customers tell us all the time our value is we work with them to make them better and enable them to focus on their core business. We would like to show you how we can do the same for you. When can we get started?

12. GEO-DIVERSE SBCs | ENTERPRISE TRUNKING
Appendix
GEO-DIVERSE SBCs | ENTERPRISE TRUNKING

13. Geo-Diverse SBCs BENEFITS:
Each trunk group is mapped to two geographically separate SBC (session border controller) locations.
This feature (included in Enterprise sessions) allows for the continued completion of calls in the event of network failure with one of the SBCs.
BENEFITS:
Auto re-routing to an alternate SBC when one path goes down for whatever reason. This occurs without change in quality of service.
Enables your customer to reach you even if there is a disaster in service provider’s network
Switch diversity protects your from a failure within the provider network.
Sessions are split into two separate trunk groups and each trunk group maps to two geographically separate SBCs.
Two trunk groups can be set up as active/active or load balancing (percent allocation)

14. Enterprise Trunking
Customers can create and configure enterprise trunks, which are collections of trunk groups.
Enterprise trunk users can originate or terminate calls through any of the trunk groups assigned to the enterprise trunk.
Enterprise trunks provide routing flexibility and redundancy that is not possible with a single trunk group.
Weighted routing
Ordered routing
Failover between trunk groups
Transport Diversity – Failover and Load Balancing Can Protect You from a Last Mile Failure
CenturyLink IQ networking circuit at the primary and the backup site and SIP Trunk service at both locations.
It protects you from a last mile failure.
All incoming calls will be routed to the backup SIP Trunk group in the event of the primary site failure.

15. CenturyLink IQ SIP Trunk Features
Unlimited local calling
On-net to on-net calling included (between CenturyLink VoIP services)
Enterprise session pooling
Dedicated rate long distance*
Dedicated rate inbound toll-free
Domestic and international toll- free service*
Supporting E911 and V911 (nomadic users)
Enterprise trunking
Geo-diverse SBCs
Supports local number portability
Caller ID**
Route advance accelerator
SIP refer
White page directory listing
Directory assistance
*Off-net long distance, domestic toll-free, and international toll-free are available as an option. Additional charges apply. CenturyLink IQ® Networking ports are purchased separately from CenturyLink IQ SIP Trunk service.
**For inbound calls, the calling party number is provided as the IQ SIP Trunk subscriber’s information is loaded into the line information database (LIDB).
GO BACK TO FEATURES

16. Centralized SIP Trunk Deployment Model
ARCHITECTURE
Provide a centralized trunking service at HQ by consolidating PRIs and POTs
Branch offices reach service through the main site via their private QoS enabled WAN
E911 or V911 services are still provided with local service
BENEFITS
Consolidation of voice and data at a centralized location
Ease of management
Reduction of PSTN access
With the centralized model, PSTN access at each branch is consolidated at the HQ with SIP Trunk. A call for a remote site will be coming in through a HQ site and then is delivered to a remote location via customer’s private WAN.
Benefits:
Consolidation of PSTN access at HQ will reduce the monthly PSTN spending
Reduce the complexity of managing multiple PSTN access and providers
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17. Decentralized SIP Trunk Deployment Model
ARCHITECTURE
Provide a SIP Trunk service supported at each location
Branch offices have their own SIP Trunk service
E911 or V911 services are still provided with local service
BENEFITS
Direct access to PSTN from each site
Can survive a private WAN failure
Decentralized model maintains PSTN access at each location.
Benefits
direct access to PSTN. Each site will have voice service in the event of WAN failure.
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