1. All you need to know about Office 365 Cloud PBX
PROD313
Justin Morris

2. Still got one of these?

3. It’s your job to lead innovation

4. About Me

5. What you’ll learn about today
How good is Cloud PBX? 
An Australian customer experience
Demo
Planning your deployment
Deliver Cloud PBX with Hybrid or CCE
Management and Reporting
Roadmap
Final thoughts and Q&A

6. Deadlines & Resources
Thank you for taking part in Microsoft Ignite 2017
Below is a list of key dates and resources:
Important Content Deadlines –detailed instructions are found on the Speaker Portal:
Monday 16 January 2017 by 11:59pm (AEDT) - Upload a DRAFT of your presentation to MyIgnite for Track Owner review.
Tuesday 31 January 2017 by 11:59pm (AETD) - Upload FINAL presentation to MyIgnite. Continue to rehearse your spoken presentation but do not make any more edits to the deck. The uploaded version will be available on the PCs at the venue.
YOUR PROMPT FINAL PPT SUBMISSION IS APPRECIATED. No design support will be offered onsite at the conference.
Points of Contact
Direct presentation questions to your track owner.
PRINTING: This template is intentionally set to print in color or grayscale, not black and white.

7. Scrub Checklist The Scrub Process will include: Speakers, you must:
Upload your final deck to MyIgnite on or before Tuesday 31 January 2017 by 11:59pm (AEDT).
PowerPoint presentations undergo a brief scrub process and are posted online for delegates to access after the conference.
The Scrub Process will include:
Verification that required slides are included
Remove any non-template logos and graphics from the walk-in slide
Remove all comments, hidden slides and speaker notes from slides
Set file properties box
Reset printability to grayscale
Notify Presentation Manager of any images identified as unlicensed for escalation
Rename files to match naming convention
Correct session title and session code to match printed Mini Guide and Schedule Builder
Speakers, you must:
Use the provided event template and associated colors, fonts, layout and transition slides
Correct product names to follow applicable branding rules

8. ATTENTION: PLEASE READ
11/12/2017
ATTENTION: PLEASE READ
Photography and copyright infringement.
Using imagery from movies, television, music and pop-culture is illegal, unless purchased, licensed or by express written consent from the owner. Please do not include unlicensed imagery in your presentation.
Sessions with questionable imagery will not be published until resolved. The speaker will be contacted via for immediate resolution.
The PPT deck and Recording will not be published until the editing is complete.
© 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

9. Common Copyright Myths
If an image is on the Internet/Bing it is in the public domain.
If there is no copyright notice on the image, I don’t need permission.
If I don’t profit from the use, I don’t need permission.
If I remove the image after notice, I don’t owe any money to the copyright.
If I alter the image X%, I don’t need permission.
If I only use a part of the image, I don’t need permission.
If I only include a hyperlink in my presentation and click it to show the image, I don’t need permission.
Common Copyright Myths

10. Cloud PBX Benefits and Features

11. Modern Voice with Cloud PBX
Make, receive, and transfer business calls in the office, at home, or on the road using phone, PC and mobile.
Interoperate with existing assets and eliminate separate PABX systems over time
Increase agility and consolidate management with rapid provisioning, reporting, and diagnostics of voice services in Office 365
Online
Hybrid

12. Cloud PBX: Calling Features
Call answer / initiate (by name & number)
Call hold / retrieve
Call History
Call Delegation & Call On-behalf
**Call Queuing & Routing
Call Transfer (Blind, Consult & Mobile)
Camp-on
Caller ID
Call Waiting
Call forwarding & simul-ring
Clients for PC, Mac & Mobile
Device switching
Distinctive ringing
Do-not-disturb routing & call blocking
Enterprise calendar call routing
Financially-backed SLA
Integrated dial-pad
Music on Hold
**Organizational Auto Attendant
Qualified IP Desk Phones
Skype & Federated calling
Team calling
Video call monitor
Voice Mail
** In preview currently

13. Cloud PBX: Phones and Clients
11/12/2017
Cloud PBX: Phones and Clients
Rich Clients
All supported PC & Mac clients in Office 365
Mobile Clients
Skype for Business clients for iOS, Android & Windows Phone
IP Phones
Polycom VVX201-VVX600 series
AudioCodes & Yealink (currently under testing)
Lync Phone Edition: Polycom CX600, CX3000*; Mitel, HP, etc., w/latest firmware
Unsupported
VDI Plug-in, Lync Server Attendant, *PIN Authentication
© 2015 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

14. Cloud PBX: Voic
New voic service with no configuration required.
Exchange used for deposit, compliance & archiving.
Features Include
Personalized Greeting
Message waiting indicator
Reply to voic with call
Customer Premises
Office 365

15. Customer Q&A

16. BAI Communications
Peter Turnbull
Chief Information Officer

17. Demo Justin Morris Microsoft Ignite 2016 11/12/2017 6:49 AM
© 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

18. Planning your deployment
11/12/2017 6:49 AM
Planning your deployment
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

19. Skype Operations Framework (SOF)
SOF defines and enables the right way to deploy or migrate every time, delivering success.

20. Get the business engaged
Anchor on the compelling event and envision the objective
Create a solid business case
Secure exec sponsorship and a coalition

21. Get the business engaged
Get stakeholders on board
Define personas and identify users
Make change management a priority

22. Defining your Key Success Indicators
What does success look like for this project?
All stakeholders to define and agree
Make it a SMART goal

23. Network Considerations
Network assessment is critical
Proxy Bypass
Split Tunnelling
ExpressRoute does not apply to CCE
Consider firewall ports for CCE and client access

24. Preparing for daily operations
Don’t just bung it in and forget about support
Support
Monitor
Troubleshoot
Manage
Report

25. Deployment Models Microsoft Ignite 2016 11/12/2017 6:49 AM
© 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

26. Cloud PBX with PSTN Calling

27. Cloud PBX with CCE

28. Cloud PBX with Existing Deployment

29. How to Decide?

30. PBX and PSTN interop/migration
Microsoft Ignite 2016
11/12/2017 6:49 AM
PBX and PSTN interop/migration
© 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

31. Cloud PBX with Hybrid

32. 11/12/2017
Overview
Connect to the PSTN via existing or new Lync 2013 or Skype for Business 2015 pool;
Keep some users on-premises and some users online
Good for scenarios where gradual migration or advanced features are required
Prerequisites
Server roles should Lync Server 2013 or Skype for Business 2015 version
Enterprise Voice and Hybrid with O365 configured
Azure AD Connect
© 2015 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

33. Cloud PBX with on-premises pool traffic flow
Microsoft Lync
11/12/2017
Cloud PBX with on-premises pool traffic flow
Calls to/from PSTN route via Mediation Server
All other modalities connect to Skype for Business Online
P2P calls connect direct
Cloud PBX with on premises PSTN Connectivity via Lync 2013 or Skype for Business 2015 pool
Mediation
server
Edge Pool
PSTN GW1
Domain controller
All other traffic
Backend
Front End pool
Dave Skype for Business Online user
Perimeter network
John Skype for Business Online user
PSTN SIP traffic
PSTN /Peer-to-peer media traffic
On premises
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

34. Ports required to/from internal/external network
Microsoft Lync
11/12/2017
Ports required to/from internal/external network
Minimal External Firewall ports for Hybrid Voice
Source IP
Destination IP
Source port
Destination port
Any
Edge External Interface
TCP 5061
Edge External Interface
UDP 3478
TCP 50,000-59,999
TCP 443
External Interface
Internal Firewall ports
Source IP
Destination IP
Source Port
Destination Port
Same as for On premises Lync/Skype for Business Edge
Recommended External Firewall ports for Hybrid Voice
Source IP
Destination IP
Source Port
Destination Port
Any
Edge External Interface
TCP 5061
Edge External Interface
TCP 50,000-59,999
any
UDP 3478; UDP 50,000-59,999
TCP 443; TCP 50,000-59,999
UDP 3478; UDP 50, ,999
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

35. Plan PSTN connectivity
11/12/2017
Plan PSTN connectivity
PSTN services are configured in on-premises environment
Can use either on-premises dial plan or online dial plan for end users; to choose dial plan you can use the following command:
Set-CsTenantHybridConfiguration -tenant < TENANT ID > -useonpremdialplan $false
Cloud PBX has pre-defined dial plans for each country, which accommodate user calling habits
On-premises user
Cloud PBX with on-premises PSTN connectivity user
Calling features defined in
Voice policy
Pre-defined voice policy, assigned automatically when the user is licensed for Cloud PBX.
PSTN usage records associated with
Voice routing policy, assigned while the user is still homed on-premises.
© 2015 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

36. Cloud PBX with CCE

37. What is Cloud Connector?
11/12/2017
What is Cloud Connector?
Set of four virtual machines running Skype for Business components on Windows Server 2012 R2 Datacenter
Enables Online users to use on-premises PSTN resources
Two options
Runs on Windows Server 2012 R2 Datacenter Hypervisor (customer supplied server)
Pre-deployed on appliances from partners (Audiocodes and Sonus)
© 2015 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

38. Hardware On customer-supplied Hyper-V servers:
11/12/2017
Hardware
On customer-supplied Hyper-V servers:
Option 1: 500 simultaneous calls
64-bit dual processor, six core (12 real cores), 2.50 gigahertz (GHz) or higher
64 gigabytes (GB) ECC RAM
Four 600 GB (or better) 10K RPM 128M Cache SAS 6Gbps disks, configured in a RAID 5 configuration
Three 1 Gbps RJ45 high throughput network adapters
Option simultaneous calls
Intel i quad core with Intel 4600 Graphics (no high end graphics needed)
32 GB DDR non ECC
2: 1TB 7200RPM SATA III (6 Gbps) in RAID 0
2: 1 Gbps Ethernet (RJ45)
For partner appliances, refer to Audiocodes and Sonus
© 2015 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

39. Cloud Connector architecture
Microsoft Lync
11/12/2017
Cloud Connector architecture
Four VMs on one physical host machine, placed in perimeter network
During deployment creates own forest
No dependency on internal Active Directory domain
John Skype for Business Online user on Internet
PSTN
PSTN GW 1
Edge
PSTN GW 2
Mediation
Domain controller for Cloud Connector
Storage
Domain controller
Skype for Business Online Infrastructure
Dave Skype for Business
Online user
in internal network
Perimeter network
Sip traffic
Media traffic
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

40. Cloud Connector media flow: outbound call from internal user to PSTN
Microsoft Lync
11/12/2017
Cloud Connector media flow: outbound call from internal user to PSTN
Dave places a call to an external PSTN user
SIP signaling routes to Skype for Business Online bypassing Cloud Connector
Skype for Business Online makes RNL of the number
Call routed to Cloud Connector Edge component
If route exists, Edge relays SIP traffic to media component in perimeter network
Media initiated directly between Dave and mediation component of Cloud Connector in perimeter network
Media ports can be limited
Mediation
Edge
Storage
Domain controller for Cloud Connector
PSTN GW
John Skype for Business Online user in Internet
PSTN
Domain controller
Skype for Business Online infrastructure
Perimeter network
Dave Skype for Business
Online user
in internal network
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

41. Cloud Connector media flow: inbound call to internal user from PSTN
Microsoft Lync
11/12/2017
Cloud Connector media flow: inbound call to internal user from PSTN
PSTN GW receives call for user Dave
SIP traffic routes to mediation component of Cloud Connector
Mediation server sends SIP traffic to Edge component of Cloud Connector and then it goes to Skype for Business Online
Skype for Business Online makes RNL of the number
SIP traffic then goes to Dave, bypassing Cloud Connector
Media initiated directly between mediation component of Cloud Connector in perimeter network and Dave in internal network
Media ports can be limited
Mediation
Edge
Storage
Domain controller for Cloud Connector
PSTN GW
John Skype for Business Online user in Internet
PSTN
Domain controller
Skype for Business Online infrastructure
Perimeter network
Dave Skype for Business
Online user
in internal network
Cloud Connector
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

42. Plan high availability
Microsoft Lync
11/12/2017
Plan high availability
Cloud Connectors can be combined in PSTN sites to provide high availability and affinity with gateways
Up to four instances of Cloud Connector per site
Calls are distributed in random order between Cloud Connectors in one pool
Capacity planning calculation should consider ability to handle load if one or several Cloud Connectors will go down, based on SLA
Edge
PSTN
John SfB Online user in Internet
Mediation
Domain controller for Cloud Connector
PSTN GW1
Storage
PSTN GW2
Dave Skype for Business
Online user
in internal network
Cloud Connector 1
PSTN GW3
SfB Online Infrastructure
Edge
Domain controller
Mediation
Domain controller for Cloud Connector
Tom SfB Online user in Internet
Storage
Cloud Connector 2
Sip Traffic
Media Traffic
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

43. Skype for Business Online Infrastructure
Microsoft Lync
11/12/2017
Plan PSTN sites
Sip traffic
Mediation
Edge DC
CMS
Media traffic
PSTN site to define pool level GW affinity: Cloud Connector Pool + PSTN gateways connected to the pool = PSTN Site
PSTN sites can be used for
Scaling up if number of required simultaneous calls is higher than max capacity of Cloud Connector site
Providing GW affinity to the users
User must be assigned to a specific PSTN site
No automatic disaster recovery between sites; manual only
Maximum 200 sites per organization
PSTN
PSTN GW1
John Skype for Business Online user in Internet, assigned to PSTN Site 1
PSTN GW2
Domain controller
Mediation
Edge DC
CMS
PSTN Site 1
Seattle
Mediation
Edge DC
CMS
PSTN
Skype for Business Online Infrastructure
PSTN GW1
PSTN GW2
Domain controller
Mediation
Edge DC
CMS
Tom Skype for Business Online user in Internet, assigned to PSTN Site 2
PSTN Site 2
Amsterdam
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

44. Disaster recovery planning considerations
Microsoft Lync
11/12/2017
Disaster recovery planning considerations
PSTN Site 1
Cloud Connector does not provide automatic disaster recovery capabilities.
Site where you will assign users should have enable capacity to handle increased number of users;
If you move users to other site, you also need to move PSTN connections for that users to it.
Mediation
Edge DC
CMS
PSTN
PSTN GW1
John Skype for Business Online user in Internet, assigned to PSTN Site 1
PSTN GW2
Domain controller
Mediation
Edge DC
CMS
STEP 1. Move PSTN
Connectivity to DR site
STEP 2. Reassign users to DR site using
Set-CSUserPSTNSettings
command
Seattle
Mediation
Edge DC
CMS
PSTN
PSTN GW1
PSTN GW2
Domain controller
Mediation
Edge DC
CMS
Skype for Business Online infrastructure
DR site with no users
Portland (DR site)
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

45. Plan PSTN connectivity
Microsoft Lync
11/12/2017
Plan PSTN connectivity
M:N Mediation to Gateways trunks supported
Gateway chosen on round-robin order, preferred GW can be set
No native least cost routing
If gateway cannot accept the call, the call will be redirected to another gateway
Minimum 2 gateways recommended
Gateways have to be able to handle full amount of calls generated by Cloud Connector if one or more gateways go down, based on SLA
Edge
PSTN
John Skype for Business Online user in Internet
Mediation
Domain controller for Cloud Connector
PSTN GW1
Storage
PSTN GW2
Dave Skype for Business
Online user
in internal network
Cloud Connector 1
PSTN GW3
Skype for Business Online infrastructure
Edge
Domain controller
Mediation
Domain controller for Cloud Connector
Tom Skype for Business Online user in Internet
Storage
Cloud Connector 2
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

46. Ports required for Cloud Connector to/from internal/external network
Microsoft Lync
11/12/2017
Ports required for Cloud Connector to/from internal/external network
Minimal External Firewall ports
Internal Firewall ports
Source IP
Destination IP
Source port
Destination port
Any
Edge External Interface
TCP 5061
Edge External Interface
UDP 3478
TCP 50,000-59,999
TCP 443
External Interface
Source IP
Destination IP
Source Port
Destination Port
Mediation component
SBC/PSTN Gateway
Any
TCP 5060**
SBC/PSTN Gateway
Cloud Connector Mediation component
TCP 5068/ TLS 5067
UDP –
Any***
Internal clients
TCP – *
TCP 50,000-50,019
(Optional)
UDP – *
UDP 50, ,019
TCP 50, ,019
UDP *
Recommended External Firewall ports
Source IP
Destination IP
Source Port
Destination Port
Any
Edge External Interface
TCP 5061
Edge External Interface
TCP 50,000-59,999
any
UDP 3478; UDP 50,000-59,999
TCP 443; TCP 50,000-59,999
UDP 3478; UDP 50, ,999
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

47. Microsoft Lync
11/12/2017
Plan DNS resolution
Option 1 - Allow Edge server to reach out to external DNS server on external interface; create DNS records for mediation and storage services in local hosts file
Option 2 - Point Edge server at DNS server installed on domain controller, configure forwarders on DNS server to resolve external resources
Option 1
Domain controller
Option 2
PSTN
Edge
External DNS
Mediation
PSTN GW1
Dave Skype for Business
Online user
in internal network
Domain controller /DNS Server
Storage
Skype for Business Online infrastructure
Cloud Connector
John Skype for Business Online user in Internet
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

48. Management, Reporting and CQD Demo

49. CCE Management and Updating
Intended as an extension of the service, not hybrid/on-premises
CCE will auto update itself (OS and CCE) based on schedule
Three services actively monitored. Auto-recovery process for services and VMs.

50. Cloud PBX Roadmap

51. Cloud PBX Roadmap Enabling ongoing user expansion
Information workers—especially mobile and remote workers
USER
COVERAGE
Branch offices—specialized workers like help desk
Entire organizations
NOW
H1 CY2017
H2 CY2017
CLOUD PBX
FEATURE SET
Android, iOS, Windows clients
IP desk phones
Answer/hold/transfer
Voic
Team calling & Delegation
Static E-911
Outbound DID Manipulation
Organizational Auto Attendant
Call Queues
Voice mail settings & transcription
Simple phone authentication
Skype UI on IP Phones
Custom dial plans & Extension dialing
Org AA & Call Queue Enhancements
IP Phone Policy for Common Areas
Attendant Console via Partners
Dynamic E-911 & Location Discovery
Analog support via Partner ATA
Multi-line appearance
Call Parking
VOICE
CONNECTIVITY
PSTN Calling in US, UK, FR & PR
Cloud Connectivity
PSTN Calling in Spain (Preview)
Cloud Connector Update: SCOM
PSTN calling European expansion
Cloud Connector Update: Media Bypass

52. Final thoughts and Q&A

53. Continue your Ignite learning path
11/12/2017 6:49 AM
Continue your Ignite learning path
Visit Channel 9 to access a wide range of Microsoft training and event recordings
Head to the TechNet Eval Centre to download trials of the latest Microsoft products
Visit Microsoft Virtual Academy for free online training visit
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

54. Win a Spark After Dark drone pilot pass by completing your session evaluation ASAP  #MSAUIGNITE

55. Thank you Chat with me in the Speaker Lounge Find me @justimorris
11/12/2017 6:49 AM
Thank you Chat with me in the Speaker Lounge Find
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.