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Travelport Smartpoint 6.0

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Presentation on theme: "Travelport Smartpoint 6.0"— Presentation transcript:

1 Travelport Smartpoint 6.0

2 Global Release How we refer to ‘rich content and branding’ when we speak with travel agencies is changing. Going forward, it will be referred to as ‘branded fares and ancillaries’ for the travel agency audience. Currently branded fares and ancillaries (Rich Content and Branding) is only available via Fare Shopping, therefore if a flight is booked from availability, branded fares and ancillary information is not available.  According to market information, the most common workflow for a travel agent is to start with availability and then fare quote.

3 Overview of 6.0 Features Branded fares and ancillaries (Rich Content and Branding) From Availability Fare Quote Bringing the availability and shopping flows together for Direct Payment Carriers Ability to use debit cards and agency form of payment in the Lowcost Selling Screen Using cryptic commands to launch the ancillary shopping cart Icons and separator lines removed from fare shop and availability screens, to speed up screen rendering.

4 What's in 6.0?

5 Branded fares and ancillaries
Availability Search. An indicator <<B>> will appear underneath the origin code of the airline. The <<B>> will only show when there is content available. Scott McBride 5/13/13 1 Expanded for detail 1

6 Branded fares and ancillaries
Branded and Ancillaries Screen Opens (Availability Variation) The agent clicks or uses the keyboard to select branding information for a flight This causes the Brand and Ancillaries Screen to open with related content. Note that the flights are connecting flights, hence the screen displays two tabs. Scott McBride 5/13/13

7 Branded fares and ancillaries
Clicking the name of the brand or the area around it updates the content in the screen so that the agent can compare the brand attributes. The agent can then select the desired class of service directly from the Brands and Ancillaries Screen. Scott McBride 5/13/13

8 Branded fares and ancillaries
Fare Quote Now that the agent has made their selections and closed the Brands and Ancillaries Screen, they quote the itinerary. Fare entries are as follows 1G entries FQ       Fare Quote (Price Booked Itinerary) FQBB  Best Buy (Low Fare Finder) FQBA FQBC 1V entries $B     Fare Quote (Price Booked Itinerary) $BB   Best Buy (Low Fare Finder) $BBA  Best Possible Fare $BBC $BB0 Best Available and Rebook 1P entries   4P        Fare Quote or Price Booked Itinerary 4P-       Agent Assisted Pricing 4PQ Fare Quote and Store 4PLF     Low Fare Finder (Best Buy) 4PLFB   Low Fare Finder with Rebook Modifiers are also supported, for example PTC codes Note that the grand total is in green for Apollo and Galileo and Blue for Worldspan. Like Fare Shop, this indicates that branded fares are available. Scott McBride 5/13/13

9 Branded fares and ancillaries
Scott McBride 5/13/13 Branded Fare from fare quote – Network Carriers The agent clicks or uses the keyboard to trigger the green price. This causes the Brands and Ancillaries Screen to open with brands, their related content and their applicable prices. Notice the fare quote button is disabled as you already have this fare held. The agent can select the preferred option by clicking on the brand ()

10 Branded fares and ancillaries
Scott McBride 5/13/13 Branded fares from fare quote – Direct Payment Carriers The agent clicks or uses the keyboard to trigger the green price. This causes the Brands and Ancillaries Screen to open with brands, their related content and their applicable prices. Notice the fare quote button is disabled as you already have this fare held. The agent can select the preferred option by clicking on the brand ()

11 Branded fares and ancillaries
Branded fares from fare quote The agent can click another brand name to view the brand offerings. 1. By clicking on the inclusive fare name you can see that the screen changes and gives you information on that fare. Scott McBride 5/13/13

12 Branded fares and ancillaries
Brands and Ancillaries screen open (Shopping Variation) Selecting an upsell The agent can select a new brand by selecting () the desired brand option. This “adds” the price to the runway. Note that the price is for the whole connecting flights. Scott McBride 5/13/13

13 Branded fares and ancillaries
Quote Summary When ready, the agent can click “Fare Quote” to get a summary with the final price. You will notice that this screen shows Scott McBride 5/13/13 1 Summary Screen The new class of service your flights will be rebooked into 2. A new button REBOOK has been added. When the user click’s on REBOOK Travelport Smartpoint will rebook the new class of service and for network carriers we will store the new fare in the PNR 2

14 Overview of 6.0 In 5.1 we introduced the separation flow for Direct Payment carriers, in 6.0 there is no need any longer for this as we have brought the flows together. The agent will be able to access all of the existing branded fares and ancillaries content from availability or shopping commands. The flowing screens will show you how they have been brought together and the updated Lowcost Selling screen where you can now enter debit cards and agency form of payment, which at present is used for Air Asia and Tiger Air.

15 Booking Direct Payment carriers via availability or fare shop
Whether you book from fare shop or from availability you will now be able to use the graphical shopping basket, graphical seat map and be able to get a total of your booking by looking at a fare quote (FQ)

16 Add a bag and a seat to your booking

17 Summary of booking New fare quote screen with full cost before end transact. Total cost of travel Seat price is shown Option services Credit card fee

18 Updated Lowcost Selling screen
The updated screens the agents will now be able to select a debit card which will then give them the correct fee for debit card For Air Asia and Tiger Air we have the agency payment.

19 Entries will launch graphical ancillary basket
DAS* - Launches the graphical ancillaries basket DAS*(segment number) – Launches the basket for the specific segment DAS*(passenger number) – Launches the basket for the specific passenger DAS*E(add currency code) for Worldspan – Launches the basket in currency requested if the airlines files in that currency DAS*:Currency code for Galileo/Apollo- Launches the basket in currency requested if the airlines files in that currency

20 New look fare shop screens
Book button has changed to Details Rules By changing the information from icons to text this increases the rendering of the screens by 15%, making Travelport Smartpoint faster.

21 Separator lines In Travelport Smartpoint 6.0 we have set the separator lines as default off as this helps the screens render fast and makes the response time in Travelport Smartpoint faster

22


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