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main features and benefits
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2. Overview: The Unique Neighbourhood Alert Approach
Central secure joined-up database
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Huge capacity, secure, scalable and robust system
Data terms enabling Social Media flexibility in a secure trusted system
End user dictates and controls data sharing permissions
White label solution
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System supports multiple brands, sites and member administration areas
Users join a local or National trusted site but receive a joined up service
Enable engagement with hard to reach groups/areas with locally marketed systems
Shared administration
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Multiple (vetted and trained) administrators work on the same user data
Segregated databases per organisation, centralised user updates
Centralised end-user and administrator support from VISAV.
Pool resources, administration, marketing and communication costs where required
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Social media enabled
Broadcast Tweets automatically where required, share on FaceBook, provide RSS feeds but all closely controlled, feeding back to your own sites and carefully measured
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Data ownership passed to registered users
Users have 24/7 access to account profile and message archive
Most F.O.I. queries are instantly satisfied with online provision
Users update own , phone numbers, address and interests
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State of the art communication tools
Send and receive , text and recorded voice messages
Users rate messages on quality, content and relevance
Customisable information reporting tools built in (ASB, Graffiti etc)
Delivery failure systems ease data validation admin
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3. Overview: The story so far:
Unprecedented database growth
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165,000+ registered users in two years
4000+ self registrations a month: pure generic growth
70+ separate websites powered by Neighbourhood Alert
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Communication growth
Over 1.4 Million community and Police messages a month
Official communication system for eight Police forces covering ten counties
1500 trained administrators sharing workload and managing central user database.
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Neighbourhood and Home Watch Network (England & Wales)
Biggest growth in a central database in 30 year history
110,000 new registered users in just two years
Nearly 120 trained administrators manage and promote their own neighbourhoods
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User Satisfaction
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Consistent positive feedback for system and messages:
Unprompted additional comments:
33% System is fantastic
50% Messages are excellent
1% Combination of all negative issues
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88% overall message score (Quality, Content and Relevance)
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4. Overview: The story so far:
Cumbria Evaluation Exercise results: Perception of partners (237 returned surveys, Oct 2012)
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5. system benefits grow Nottinghamshire Police
Mansfield Strategic Partnership
Lincolnshire Police
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Wakefield District Council
Northamptonshire Police
Cumbria Fire & Rescue
Notts Trading Standards
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Cumbria County Council
Demographic profiling
Community interests
Data export
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Instant mapping
, Voice Text messaging
Two way, engagement tool
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Outstanding action lists
High capacity distribution
Auto data validation & cleansing
NHWN scheme tools
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Live scheme coverage mapping
Vetted, trained support network
Ongoing development
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Secure, Live, Resilient Db
Optimised back to ie6
Web Marshall friendly
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6. system benefits grow overview organise comms networks social present
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7. Grow: Increase media coverage
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8. Organise: Maps, Charts and Graphs
Various instant user maps are available and can be used to display Schemes, Business Watches Farm Watch members as well as any other group of user that you have highlighted in the Community Contacts area
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9. Organise: Maps, Charts and Graphs
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Demographic analysis for your areas
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10. Sending and receiving messages
Communicate: Agenda
Sending and receiving messages
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Send messages by drawing a circle on a map
Send messages based on location
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Send messages by Neighbourhood Watch participation
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Send messages by Community Group membership
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Send messages by Demographic groups
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Send messages by Search
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11. Communication tools: intelligent messaging
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Messages sent by , text and recorded voice can all be replied to instantly.
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Responses are stored in the users Communications log and listed in the “Message Replies” report
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The Administrator who sent the original message is notified that there has been a reply
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“Delivery failures”, “Out of office replies”, “Deleted un-read”, “Dead phone numbers” and other notifications are recorded in the users Communications log.
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Two consecutive failures suspends further messages and Alert attempts to make contact with the user in other ways to notify them of the problem.
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12. system benefits overview grow organise comms social networks present
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