1. Managerial Roles and Skills
Presentation on
Managerial Roles and Skills
Ishwari Prasad Ghimire
NASC

2. Objectives Explain managerial roles Understand management concepts
Identify key managerial roles

3. “We cannot do today’s job with yesterday’s methods and be in business tomorrow”
--- Nelson Jackson

4. WHAT IS MANAGEMENT ?
F.W. Taylor - “Art of knowing what you want to do and then seeing that it is done the best and cheepest way”.
Henry Fayol – “To Manage is to forecast, to plan, to organise, to command, to co-ordinate and to control”.
• Peter F.Drucker –”Management is work and as such it has its own skills, its own tools and its own techniques”. • “Management is the art of getting things done through and with people”.

5. INTRODUCTION A Manager Manager is a person who is selected by the Top Management and given a designation/post intheOrganization to the fulfill the goal and Objective of the Organization. He is instructed by the top management to manage the activities (every activities of the Organization)

6. Cont….
Any person who perform the functions of planning, organizing,
staffing, directing and controlling for the accomplishment of Predetermined Organization goals is called as Manager.
Manager is not actually do the work but guide others to do things correctly.

7. Professionalism

8. Functions of manager Planning Controlling Organizing Staffing
Directing

10. A Good Manager has…..
… the capability to get people of ordinary ability to perform in an extraordinary manner!

11. Functions of manager Planning Controlling Organizing Staffing
Directing

12. Role of Manager Role of Manager Interpersonal Roles Liaison Figurehead
Leader
Informational Roles
Spokesman
Recipient
Disseminator
Decisional Roles
Negotiator
Resources Allocator
Disturbance Handler
Entrepreneur

13. Interpersonal Roles Figurehead
Performs symbolic duties like signing legal documents, welcome to visitors.
Leader
Motivation and direction subordinates - training, counseling and communication with subordinates.
Liaison
Interaction with people both inside and outside the Organization, use phones calls, and meetings.

14. Informational Roles Recipient
Receive information about changes, opportunities and problems that the Organization may face.
Disseminator
Forward information to subordinates, send memos and reports.
Spokesman
Represent the Organization in public through speeches and reports.

15. Decisional Roles Entrepreneur
Identify new ideas and seek innovative methods to improve the performance of the Organizations.
Disturbance
Take corrective action in case of disputes. Resolve conflicts among subordinates.
Resource Allocator
Allocation of various resources like money, material, time, scheduling, budgeting.
Negotiator
Negotiate with other parties like customers, suppliers and government.

16. Exercise…

17. Managers activities

18. 5 Differences Worker Works alone Does the work
Like a player in the team
Is lead and Managed
Responsibility:
Single
Manager
Works with others
Develops
people/customers
Like a coach and a counsel; Pitches in as player when needed.
Is the Leader/Manager according to the condition
Responsibility : Various

19. Key Responsibilities
Planning of work
Proper and effective communication
Getting co-operation of Employees
Encourages a team spirit
Better utilization of Resources
Selecting the Procedure
Maintaining good human relations
Solve the Problems

20. Cont… Arrange training and development facilities Decision Making
Focus on Brands / New Products
Distribution Channel Management
Timely Reporting and Feedback
Developing Team Members
Market Development
Market Intelligence
Strong Customer Focus

21. Key Special Skills Director Motivator Human Being Guide Friendly
Planner
Supervisor

22. A Good Manager will…..
…always succeed in getting more output and better results from his team members …and they will deliver this willingly!

24. Thank You
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