1. Painting C & B Janet Bibi Ferreira Presented by: Director – HR & ADM
[Note to trainer: For detailed help in customizing this template, see the very last slide. Also, look for additional lesson text in the notes pane of some slides.]

2. A strategic approach S W T O External environment Internal environment
Identify our targets
Analysis their needs and wants
Create a comprehensive EVP

3. Key business concerns
Michael Page International
Employment Index - HK

4. Base pay adjustment forecast
Top 3 reasons
- Market pay adjustments 52.6%
- Worldwide economic downturn 42.1%
- Uncertainties and risk in the business environment 36.8%
HK Institute of Human Resource Management (HKIHRM)
Feb 2012

5. Dilemma….. HR Employer External pressure Employee - Prudent Hiring
- Cost control
High expectation
High mobility
- Fierce competition
- Uncertain environment
- Shortage of talents HR

6. The Global Ten

7. Our offer Market rate Incentive bonus Examination bonus
Training allowance
Departmental allowance
Medical and travel insurance

8. Who are they?
80%
Post 80s!

9. Post 80s Hierarchy of needs Shared values and beliefs
Learning and development opportunities
Fair and merit-based compensation and promotion prospect
Timely recognition and feedback
Challenging but manageable jobs
Sociable workplace
Prof Kwok Leung, Associate Prof Eddie Yu
City University of Hong Kong

10. EVP Buddy system Two way appraisal system Learning and development
Friendly environment
Core values

11. Respect and integrity Teamwork Responsive client service
Contribute to our community
Vision

12. KPI Job satisfaction survey Performance appraisals Exit appraisals
Internal referrals
Retention rate

13. Internal referrals

14. Retained staff

16. 1/F & 2/F
625 King’s Road

17. Survey on new office

18. Turnover rate 2011

19. Annual Dinner – Jan 2012

20. Social events