1. Windows Vista, 7, 8, and 10
Chapter 16

2. This presentation covers:
Avoiding Burnout
Windows Vista/7/8/10 Overview
Configuring Windows Overview
System Tools

3. Qualities of a Good Technician
“Soft skills” as they are known across many industries are essential

4. Avoiding Burnout
Burnout—commonly caused by too much work and stress—is a mental state that can also affect emotional and physical capabilities
Technicians should monitor their own attitude and mental state constantly and watch for warning signs associated with burnout:
Overreaction to common situations
Constant tiredness
Reduced productivity
Poor attitude
Lack of patience with customers or peers
Feeling of a loss of control
Use of food, drink, or drugs as coping mechanisms

5. Windows Vista/7/8/10 Overview

6. Windows Vista/7/8/10
Windows Vista, 7, 8, and 10 come in 32- and 64-bit versions, each having different tiers available: Starter, Home Basic, Home Premium, Business, Professional, Enterprise, Ultimate, and Education- Depending on the version, enhanced features include
Aero: A Windows Vista/7 graphical environment that introduces rich colors and new features (such as Aero Peek) and enables you to see all open documents by holding a pointer over application icons.
Gadgets: A Windows Vista option where applications such as the calendar and clock are avail-able in a docked sidebar. Windows 7 has a Media Center gadget .

7. Windows Vista/7/8/10
Side-by-side apps or windows: In Windows 7, 8, or 10, drag the top of a window to one side of the screen (until an outline of the window appears). An alternative is to be in an active window and use the Windows icon + left arrow key or right arrow key depending on whether you want the active window pinned to the left or right side. Open another window and do the same for the opposite side and the windows or apps are automatically equally sized.
Metro UI: The new tiled look in Windows 8 and Windows 10.
Pinning: The ability to place favorite apps in either the Start button, taskbar, or as a tile on the desktop.

8. Windows Vista/7/8/10
OneDrive: Microsoft’s cloud storage that allows files to be synched from multiple devices and accessible from a browser.
User Account Control (UAC): A method used to notify you of potential security issues be-fore anything is added to or removed from the system.
Windows Store : Where apps are optionally purchased and downloaded.
Charms: A Windows 8 hidden sidebar that, when displayed, provides quick access to search, share content, Start screen, devices, and settings.

9. Windows Vista/7/8/10
Multi-monitor taskbar : A Windows 8/10 feature that can be modified by a right-click (or tap and briefly hold on an empty spot) on the taskbar > select Properties > locate the Multiple displays section > select whether the taskbar shows on all displays and which display buttons should be displayed on.

10. Windows Vista/7/8/10
Windows Recovery Environment (WinRE ): A place to go when things go wrong.
IP version 6 (IPv6): Support for the latest protocol for Internet communication.
Hyper-V: A hypervisor for running virtual machines.
Cortana: A Windows 10 virtual assistant.

11. Preinstallation of Windows
Windows can be installed from either a central location using a network or locally using an optical disc or external drive
The operating system is a complex piece of software that is critical to all hardware and other software working
It is important to follow these steps before installing Windows:
Step 1. Decide whether the installation will be an upgrade or a clean install and which version of the operating system is to be loaded. Take into account software application compatibility.
Step 2. Decide whether the computer will have more than one operating system installed.

12. Preinstallation of Windows, cont’d
Step 3. Plan the partition/volume size and select the file system.
Step 4. Determine whether or not the hardware is compatible.
Step 5. Obtain any drivers, upgrades, or hardware replacements.
Step 6. Back up any data files.
Step 7. Scan for viruses, and then disable the virus protection during the installation process.
Step 8. Temporarily disable any power management or disk management tools.

13. Vista Hardware Requirements
Processor: Minimum - 800MHz, 32-bit or 64-bit multiple core; Recommended - 1GHz, 32-bit or 64-bit multiple core and dual processors
RAM: Minimum - 512MG; Recommended - 1GB
Hard drive space: Minimum - 20GB drive with a minimum of 15GB of available space; Recommended - 40GB drive with a minimum of 15GB of available space
Graphics: Minimum - SVGA; Recommended - 128MB of video memory and support for DirectX9 or higher with WDDM driver, Pixel Shader 2.0 in hardware, 32-bit color
Optical drive: Minimum - CD-ROM; Recommended - DVD-ROM
Sound: Recommended - Audio output
Network: Recommended - Internet connectivity

14. Windows 7/8/10 Hardware Requirements
Processor: 1GHz
RAM: 1GB (32-bit)/2GB (64-bit)
Graphics: Support for DirectX9 or higher with 1.0 WDDM driver
Hard drive space: 16GB (32-bit)/20GB (64-bit)

15. Installation/Upgrade of Windows
A simple explanation of the installation covers three phases.
In the first phase of an installation, a selection must be made about whether to upgrade or perform a clean installation, the product key must be entered, the time, date, region, and language settings set, and a basic hardware check including available disk space must be accomplished
After the computer restarts, the second phase begins. During this process, a partition to install Windows can be chosen and setup files are copied to the partition.
During the third phase, devices are installed, the Administrator password is entered, questions about Windows Updates and such are answered, and the operating sys-tem is created. The system restarts a final time and the logon screen is presented.

16. Network Types
Workgroup: Normally found in a Windows XP home network or small business. You can configure Vista/7 for this type, but file and print sharing are not automatically enabled as they are with a Windows HomeGroup.
HomeGroup: Normally created in a Windows 7, 8, or 10 home or small business environment that automatically turns on file and print sharing.
Domain: A corporate environment in which users authenticate with a centralized user ID and password. Whatever machine the user goes to, the user ID and password would be the same if the computer has been configured to be on the domain.

17. Dual-Booting Windows
Two operating systems loaded is known as a dual-boot computer
The boot settings can be changed using the bcdedit command:
Start > All Programs > Accessories > right-click Command Prompt and select Run as administrator > type bcdedit /? to see a list of switches
In Windows 8/10 click the Start icon and simply type in CMD; then right-click the Command Prompt and select Run as administrator and then type bcdedit /?.

18. Error Messages and Tips
Sample error messages could occur for the bcdedit command
The Windows Boot Manager (Bootmgr) entry is not present in the Boot Configuration Data (BCD) store.
The Boot/BCD file on the active partition is damaged or missing.
bcdebit Tips
bcdebit /export filename: Used to export the current BCD registry in case of mistakes.
bcdebit /import filename: Used to restore the BCD from a backup file.
bcdebit /enum: Used to view the existing boot menu entries.
bcdebit /default id: Used to configure the default entry. id is the identifier for the specific Windows version; for example, if the older version of Windows XP is shown as {antler}, the command would be bcdebit /default {antler}.
bcdebit /timeout seconds: Used to change the time the menu displays.

19. Windows Updates
To configure Windows Vista, 7, and 8 for automatic updates, locate the System Control Panel > Automatic Updates tab. Windows 10 by default does automatic updates
Access Windows Update settings for Vista and 7 is from the Start button > All Programs > Windows Update > Change Settings
Access Windows Update settings for Windows 8, access the System and Security Control Panel > Windows Update > Change Settings
Access Windows Update settings for Windows 10 access Settings > select Update and Security
Two options are available: (1) Use recommended settings and (2) install important updates only
The recommended settings option automatically updates and installs updates classified as Important and Recommended

20. Configuring Windows Overview
A Control Panel, one of the most common windows used, is a method for configuring various components
Each Control Panel icon represents a Windows utility that customizes a particular part of the Windows environment
The number of Control Panels displayed depends on the type of computer and the components contained within the computer
Windows has two Control Panel views: Classic and Category

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Windows Settings
Windows 8.1 PC Settings
Windows 10 PC Settings
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22. Computer Management Console
The Microsoft Management console (Computer Management console) holds snap-ins, which are tools that are used to maintain a computer
To access the console, use the System and Security Control Panel to select Administrative Tools > double-click or double-tap Computer Management. You can start the Microsoft Management console and open a saved console using the mmc path\filename.msc command
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23. System Tools
Task Scheduler (taskschd.msc) enables you to plan and execute apps, scripts, and utilities on a regular basis
Event Viewer is a Windows tool used to monitor various events in your computer such as when a driver or service does not start properly
The Shared Folders tool is used to view shares, sessions, and open files
The Local Users and Groups tool is only available in Windows Professional/Pro versions; it is used to create and manage accounts for those who use the computer or computer resources from a remote network computer

24. Data Sources (ODBC) Control Panel
Open database connectivity (ODBC) is a programming interface that enables applications to access data from a database
Access the Data Sources (ODBC) Control Panel by searching for the Administrative Tools Control Panel > double-click or double-tap on Data Sources (ODBC)
Data Sources (ODBC) Control Panel

25. Print Management Console
The Print Management console is used to manage printers on Vista Business and higher versions and Windows 7, 8, and 10 Pro and higher versions
Access the console by one of the following methods:
Access the System and Security Control Panel > select Administrative Tools > double-click or double-tap Printer Management.
Use the printmanagement.msc command
Print Management Console

26. Backing Up Data
Common storage is cloud storage, data stored in a remote location
Examples include:
Google Drive
OneDrive from Microsoft
iCloud from Apple
DropBox
SugarSync
Windows Vista, 7, and 10 allow backing up the entire system and files/folders using the Windows 7 Backup and Restore or the Windows 10 Backup and Restore (Windows 7) Control Panel

27. Computer Terms
Refer to the glossary terms at the end of the textbook chapter. Review Chapter 16 and become familiar with the terms.

28. The Complete CompTIA A+ Guide to IT Hardware and Software 7th Ed.
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The Complete CompTIA A+ Guide to IT Hardware and Software 7th Ed.
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Chapter 16: adrian_ilie825, ribkhan, mnovelo, Oleksiy Mark, jijomathai, anyaberkut, Thomas Jansa, mageconcept_de, antimartina