1. GMAA JetBlue Commitment To Aviation Safety
Kevin Hiatt | Director Flight Safety

2. So Who Is Kevin Hiatt? ATP Licensed Airline Pilot
You should always question the authenticity of your sources
ATP Licensed Airline Pilot
15,100 Hours Flight Time
B727, B737,B757,B767,B767ER, DC9/MD88, DC8, L /250/500
BS Aviation Technology, Purdue University 1976
AAS Degree General Aviation Flight Technology, Minor Communications Public Relations 1975
1976 Flight Instructor
1977 Corporate Aviation Pilot
1977 Commuter Airline Pilot
1979 – 2005 Delta Airlines
2005 – 2010 World Airways
Flight Safety Foundation
2013 – 2015 IATA (International Airline Transport Association
JetBlue

3. ABOUT JETBLUE

4. JetBlue Destinations (100 and Counting)

5. JetBlue Safety Office VP Safety Safety Promotion Flight Safety
Corporate Quality Assurance
Corporate Safety
FOQA
Cabin Safety
Audits
Dangerous Goods
Disabilities Compliance
ASAP
Tech. Ops (MX)
SMS
Ground and Health Safety
Data Analysis
Regulatory Compliance
Investigations
Environmental Services
Evaluations

6. Evolution of Safety Management
Pre 90s – safety programs built on promotion and regulatory enforcement (“whack a mole”)
ValueJet Accident (1996) – Ushered in Systems Safety – treat the root cause, not just the symptom
@2008 – Started looking at Safety Management Systems (SMS)

7. Major Advancements that Improved Safety
So now what?!!!

8. Safety Management Strategies
REACTIVE
(Past)
PROACTIVE
(Present)
PREDICTIVE
(Future)
Responds to
events that have already
happened, such as
incidents and
accidents
Actively identifies hazards
through the analysis
of the organization’s
processes
Analyzes
system
processes and environment to identify potential future problems
SMS

9. SMS - Different Perspective For Industry
What is it? (you can get as many interpretations as people you may ask)
Those who must ensure the safety of an operation must have a system that identifies their hazards and risks, implement mitigation efforts and measure how effective they are in minimizing the risks and hazards
This process must be transparent and incorporated throughout the company/operation
Lots of data transformed to information is the next safety frontier

10. SMS – For It To Work
Those who operate aircraft, must have a very transparent SMS
Our enforcement culture must change
Why? Those who must ensure the safety of an operation must have a system that identifies their hazards and risks, implement mitigation efforts and measure how effective they are in minimizing the risks and hazards
This process must be transparent and incorporated throughout the company/operation
Lots of data transformed to information is the next safety frontier

11. Lots of Damage, Cost and Embarrassment

12. Safety Culture Flexible Culture: Be willing to change
Learning Culture: Learn from experience
Informed Culture: Seek information (Use data and judgment for good decisions)
Reporting Culture: Listen to the operation (knowing and fixing the problem is better than punishing the victim)
Just Culture: Don't shoot the messenger (the next mistake may be your own)

13. Gateway 7
Training
Program
Proprietary

14. Mid-Tier paying U.S. Airlines
41,000 current pilots
Top paying U.S. Airlines
Top and Mid Tier Airlines through 2020:
Pilot Demand ~ 16,000 pilots
Pilot Supply ~ 23,000 pilots
FedEx, UPS, AA, Delta, United
11,000 current pilots
Mid-Tier paying U.S. Airlines
Southwest, Alaska, JetBlue
3,500 current pilots
Spirit, Virgin, Frontier, Hawaiian, Allegiant
23,000 pilots
Unknown #
Military, Corporate
Regionals
Through 2020 there is a deep pool of experienced pilots to attract to fill JetBlue cockpits
Retention is the key issue as some pilots will leave JetBlue to go to top paying airlines

15. Recruitment / Communications
Website build for all Gateway Programs
Aspiring candidates will apply straight from the website
Enhanced FAQs for Gateway 7
Qualifications
23 years old by the completion of the program
High school diploma or GED, college preferred
US citizen, or able to work in the US
Valid passport
FAA First Class medical certificate
Proficient in reading, writing and speaking English
Communication plan
External
Internal

16. Competency-Based Training is Not New
Proprietary

17. 24 months as Flight Instructor at CAE - $30K Annually
G7 Life-Cycle Training
Core Academics
1 Month
JBU
Core
VFR, Solo, Night
Basic
XC, IFR, CRM, TEM
CAE
Phoenix
8 Months
Intermediate
Jet Transition
Advanced
Type Rating Course
3 Months
JBU
Abridge
Licensing
CAE
Phoenix
3 Months
24 months as Flight Instructor at CAE - $30K Annually

18. G7 Life-Cycle
Candidates return to JetBlue for new-hire training based on conditional offer of employment
Not obligated
G7 Training Program is candidate-funded
Pay as you go
JetBlue finance to assist with favorable lending at BP banks

19. JetBlue Tailfin Designs

20. Thank You!
Questions & Comments

22. SAFETY DEPENDS ON YOU So, remember…safety depends on you!
We welcome you to JetBlue and thank you for your service to JetBlue!
SAFETY
DEPENDS ON YOU