1. Skills Support for the Workforce
Cornwall and the Isles of Scilly

2. Introduction to Serco
Serco is a leading provider of public services. It’s Employment, Skills and Enterprise business unit was selected by the Skills Funding Agency to manage the SSW programme in your region. Serco delivers the training through a network of high quality local training providers.
In previous programmes we have supported over 1,500 businesses with training for their workforce and over 6,000 employees have benefited from our service. You can trust us to help your business grow too.

3. Skills support for the workforce
The programme is developed to upskill employees in small and medium sized businesses and individuals who are self-employed, Employed and unemployed within the past 6 months due to redundancy in Cornwall and the Isle of Scilly. We provide recognised accredited qualifications and bespoke training courses to enhance skills, increase the competiveness of businesses and boost the local economy. We can work with businesses or individuals to develop a bespoke training programme relevant to the business needs. As this programme is co-funded by the European Social Fund (ESF) and the Skills Funding Agency (SFA), you can support your workforce at no extra cost to your business.

4. We have 2 programmes of support:
Skills Support for the Workforce in Cornwall and the Isles of Scilly Fully Funded Training courses to help individuals progress in their Career.
Skills Support for the Workforce in Cornwall and the Isles of Scilly Fully Funded Training to help your business grow – Developed to upskill employees within small and medium sized enterprises (SMEs).

5. Benefits to employees and business:
We can support fully-flexible training; pick full qualifications or mix and match individual units to suit the business
We can offer on-the-job vocational training to meet individual needs; including taught learning, workplace assessment, distance learning and online learning.
The training is tailored to the specific needs of the business
Greater Confidence in the workplace, career Progression and promotion
It can be more cost-effective than hiring skilled employees
It increases employee confidence, motivation and productivity
It improves employee loyalty and retention by making them feel valued
It is fully funded training – no cost to the business or employees!

6. Eligibility
The learner has to be employed, self employed or made redundant or notice of redundancy within the past 6 months.
The learner has to be eligible to work in the UK – evidence will be required
The learner must be aged 16+ (no upper age restriction)
The training has to be delivered within the LEP region and by one of the contracted SSW Training Providers
Your organisation should to be an SME (less than 250 employees)
We are not able to offer training to anyone that is already on an Apprenticeship

7. Types of training available
Basic
(Functional Skills, Levels 1 – 2)
Intermediate and Higher Level (Level 2 upwards)
English
Maths
ESOL
Basic ICT
Basic First Aid
Employability
Cleaning
Health and Social Care
Hospitality, including food production, food service, beverage and bar service
Business and Professional Services, including business improvement, reception, supervision and leadership, Personal development
Warehousing and storage, including picking, loading, driving vehicles
Manufacturing Operations
Customer Service
Digital and Creative, including, social media advertising, search engine and content marketing, managing networks
Security and spectator safety
Construction and Renewables
Marine technology and Engineering

8. Please note that this list is not exhaustive and we will discuss specific training requirements with each individual employer through a Training Needs Analysis or Individual Learning Plan and conduct an eligibility check with employers and employees.

9. We work with a dedicated, quality supply chain:
• Access Training • Cornwall College • Cornwall Marine Network • Digital Peninsula Network • Education and Training Skills • Focus Training SW Ltd • Newquay for excellence training Ltd • Truro and Penwith College

10. What I can offer you….

11. What happens next…..
If you would like to discuss this programme in more detail, Your single point of contact is Donna Lawson. Telephone: (Tuesday- Thursday) Or