1. Opticians Service
Crisis At Christmas
2010 1

2. CC Opticians Service Senior Team
Opticians Service Organisers:
Shaneela Chana
Elaine Styles

3. CC Opticians Service Volunteers are:
Optometrists
Dispensing Opticians
Optical Assistants / student volunteers

4. CC Opticians Service Teams
Base team – Rough Sleepers centre
Mobile teams – all other centres

5. Base Team Team of three: Optometrist Dispensing Optician
Optical Assistant

6. Mobile Teams Teams of 2-3 volunteers
Provide outreach service to guests in all other centres
Carry out eye tests on site
Mobile testing equipment
(on loan from The Outside Clinic)
Refer guests who need further testing to base

7. Demo of Mobile Equipment
Mobile testing equipment
-two kits on loan from The Outside Clinic

8. Equipment available at base
Trial Frame
Pulsair tonometer
VFA Mark II field screener
Slit-lamp

9. Equipment to bring? Please bring your own: retinoscope
ophthalmoscope/volk lens

10. Shift times 24-29 Dec 2010 0930 – 1730 hours Briefing at 0930 hours
Main Opticians base – Rough Sleepers

11. Service times Rough Sleepers base Mobile teams 0930 – 1730 hours

12. CC Policies & Procedures
1. Please follow agreed policies 2. Follow health & safety guidelines
3. Complete Opticians form for each guest
4. Maintain high standards in paperwork
Manual in the base will have a copy of the Opticians Info Sheet, CC policies & Volunteer Handbook

13. Important points to remember
Bring a copy of most recent registration certificate/insurance to first shift
Bring additional layers of clothing
Bring only small amounts of money
Bring your sense of humour!

14. Important points to remember
Be flexible & work as a team
Turn up for your shifts
Arrive on time
Dress in comfortable, warm clothes
Please do not give money to our guests

15. Important points to remember
If you are unwell, stay at home
If you have to cancel, in advance

16. What happens on your first shift
Present a copy of your shift confirmation
Your name ticked off shift list
Get your services badge
Report to the shift office
Ask for the Services Liaison 16

17. Who is the Services Liaison?
A key volunteer on each shift
Member of the shift team
The liaison between the services
& the shift team
Support for you during the shift

18. What happens when you arrive
Go to area designated for your service
Familiarise yourself with the centre
Find out what is going on each day
Other services
Activities
Entertainments 18

19. What happens next? Log on to Crisis Community
Read the Volunteer Handbook
Get ready for CC! 19

20. Any questions?