1. ORGANISATIONAL VALUES DIRECTOR OF OPERATIONS
STRATEGIC OBJECTIVES
PREVENT
We will provide leadership, training and insight to support community justice partners prevent offending and reduce the number of future victims
SUPPORT
We will work with our partners and help drive change by identifying improvements and challenges in our community justice system
PROMOTE
We will identify worldwide expertise, best practice and opportunities for commissioning, and introduce fresh ideas which inspire innovation and change
LEAD
We will change the conversation about community justice and prevention of offending, shift attitudes and increase understanding
ORGANISATIONAL VALUES
RESPECT
due regard for the feelings, wishes, or rights of others
COMPASSION
sympathy and concern for the sufferings or misfortunes of others
TRUST
firm belief in the reliability, truth, or ability of someone or something
SUPPORT
emotional or practical help
INTEGRITY
being honest and having strong moral principles
FAIRNESS
impartial and just treatment or behaviour without favouritism or discrimination
DIRECTOR OF OPERATIONS
COMPETENCIES
COLLABORATION
Drives the strategic importance of people, networks, partners and stakeholders. Builds and maintains a strong network of collaborative relationships and partners. Demonstrates open and honest dialogue to share vision. Energises colleagues to make connections wherever possible and minimises duplication of effort across organisation and wider landscape.
COMMUNICATION
Communicates vision, purpose and direction with clarity, conviction and enthusiasm. Negotiates and influences stakeholders and partners effectively, establishing shared vision and new narratives around prevention and CJS outcomes. Inspires stakeholders to engage with the Community Justice agenda. Communicates the messages of others and on behalf of those who are unable to speak up. Reflects their voice accurately and with compassion.
MANAGEMENT AND DECISION MAKING
Energises the organisation to remain focussed on delivery by supporting, coaching and encouraging individuals and team leaders. Has the ability to translate strategic priorities into clear outcome focused objectives for managers. Ability to interpret a wide range of financial and performance data. Uses information to inform policy and strategy decisions. Demonstrates strong financial and budgetary discipline by ensuring accountability for finance, controls and systems are in place. Demonstrates transparency around financial decisions and money spent. Promotes and leads a culture that focuses on value for money and questions the value of activities against the strategic priorities
INCLUSIVENESS
Role models an inclusive attitude to strategies and outcomes. Supports teams to make informed decisions, encouraging collaborative consultation to gain others perspectives. Drives and leads a diverse and inclusive working culture, encourages openness, fairness and equality by creating an approachable and supportive environment. Supports colleagues to resolve issues in a fair and consistent way. Can identify where an area could be more proactive in approach to inclusiveness and supports teams to change or adapt approach.
LEADING
Leads from the front. Promotes, shares and drives organisational vision, objectives and culture. Ensures high visibility and credibility. Empowers team with autonomy and trust. Role models enthusiasm and energy for achieving results. Promotes work-life balance. Listens to colleagues’ needs. Coaches, mentors and supports colleagues to achieve their full potential.
IMPROVEMENT AND INNOVATION
Provides the right environment for innovation and improvement with inspiration, strategic direction and trust. Challenges the status quo. Is bold in driving the agenda and inspires colleagues to do the same. Draws on extensive knowledge of the agenda and landscape to identify current and future challenges and opportunities that can be a path for organisational growth and development.
BUILDING CAPABILITY
Champions the strategic importance of people and builds a strong culture of continuous improvement and knowledge sharing. Inspires colleagues to develop and maintain commitment to problem-solving and empower people to experiment and learn by their mistakes by leading an autonomous working environment. Leads from a strategic perspective to identify the capability needs of the organisation. Plans for capability needs in the future. Identifies potential risks and challenges for current and future organisational growth and effectiveness. Is acutely aware of the skillset of fellow colleagues and can identify potential.
DELIVERING QUALITY
Inspires organisational strategic direction to recognise and share best practice from around Scotland and internationally. Demonstrates an in-depth knowledge and understanding of the broad range of service users in the community justice landscape and ensures understanding is embedded across organisation. Creates a culture of working with and through partners and stakeholders to deliver outcomes. Role models high standards, passion, energy and enthusiasm for delivering quality work. Sets standards and drives quality and efficient interactions with stakeholders. Promotes the quality of the team’s work and performance

2. Role
Director of Operations
Salary
£55,928
Essential criteria
1. Previous successful leadership of a senior management team
2. Extensive knowledge and experience of the community justice agenda
3. Evidence of delivery within a complex environment
4. Stakeholder management and collaborative working
5. Business and financial planning and decision making
6. Public speaking
7. Policy design and delivery
8. Corporate governance
Desirable criteria
1. Experience of working to a Board
Role brief
This is a unique opportunity to join a new non-departmental public body as a leader, visionary and strategic corporate director. The Director of Operations is an integral role within Community Justice Scotland; as deputy to the Chief Executive you will support the vision of the CE and translate strategic objectives into operational deliverables, lead on all corporate operations of the business, manage the team, and ensure efficiency of delivery for this passionate and values-based organisation.
Responsibilities
Provide regular organisational reports to the Board
Manage the development and implementation of corporate policy and procedure to ensure compliance with all legislative requirements
Liaise with external service providers including legal and internal audit to ensure best practice standards
Drafting of the Annual Report and Corporate Plan
Oversee the financial operations of the organisation
Act as Deputy Accountable Officer, undertaking related duties in the absence of the Chief Executive
Keep the Chief Executive and Board advised of organisational performance
Act as main point of contact for Community Justice Scotland with external organisations
Act as Complaints Manager for Community Justice Scotland
Provide effective and creative leadership and direction
Lead continuous improvement of organisational productivity
Identify, recommend and implement initiatives
Manage and monitor compliance and appropriate behaviours