1. The Webinar Will Begin at 9:00
Be sure you are logged in on a computer for the visual elements of the presentation. You may use your computer speakers for audio, or call in to hear the audio from your phone. There are instructions for this under the audio tab on your GoToWebinar Control Panel. Check that your volume is turned up. You will not need a microphone during this webinar.

2. LeadingAge Oklahoma Music for the Ages Orientation April 6, 2017
Heather Basler
Make sure you are signed in on the sign in sheet at the back of the room.
LeadingAge Oklahoma Music for the Ages

3. To Sign In:
Go to the “Questions” tab and type in your name and facility, and the names of your team members who are also joining the webinar. Please have your whole team participate so you will all know what to expect as you begin the program.

4. To Ask Questions:
If you have a question at any time during the presentation, go to the “Questions” tab and type it in there. Watch there for a written answer to your question. You can also if you have follow-up questions after the webinar.

5. LeadingAge Oklahoma Music for the Ages
AGENDA
What is Music and Memory, Inc?
How does personalized music make a difference?
Meet Henry - video link will be sent to you
LeadingAge Oklahoma Music for the Ages Program.
Benefits
Requirements
Timeline
Dates
Denise
We hope to keep this orientation webinar to 1 hour – however, we do want to make sure we answer all your questions at the end of the session.
LeadingAge Oklahoma Music for the Ages

6. WHAT IS MUSIC AND MEMORY?
2008, Dan Cohen - to bring individualized music to residents
of long-term care homes via iPods.
Simple idea - if he were in a nursing home - favorite 60s
music.
Goal - residents access favorite music = easy, compact, and
inexpensive.
In 2008, a program was started by Dan Cohen to bring individualized music to residents of long-term care homes via iPods.
His idea was simple - if he ever ended up in a nursing home, he wanted to be able to listen to his favorite 60s music.
His goal was to assist residents in accessing their favorite music in an easy, compact, and inexpensive way.
LeadingAge Oklahoma Music for the Ages

7. WHAT IS MUSIC AND MEMORY?
Music and Memory, Inc exploded – assist those with
dementia, mental illness, or boredom.
In Australia, Netherlands, Canada, and
across the globe.
Since that time, the MUSIC & MEMORY℠ program has exploded into an exemplary way for those with dementia, mental illness, or boredom to enjoy a happier, more fulfilling day-to-day life with music of their choice.
This program is not just in the US but is now being used in Australia, Netherlands, Canada, and elsewhere across the globe.
LeadingAge Oklahoma Music for the Ages

8. HOW DOES PERSONALIZED MUSIC MAKE A DIFFERENCE?
Reduce depression & anxiety.
Moderate pain.
Tap memories & improve quality of life.
Happier, more social, & receptive to care & family visits.
Reduce anti-psychotic, anti-depressant, and pain meds.
Beloved music helps to reduce depression and anxiety.
It can also moderate pain.
Musical favorites tap deep memories and can improve quality of life.
Participants are happier, more social, and receptive to care and family visits.
It can help reduce reliance on anti-psychotic, anti-depressant, and pain medications.
LeadingAge Oklahoma Music for the Ages

9. LeadingAge Oklahoma Music for the Ages
MEET HENRY
See the effect of the Music & Memory Program on residents and staff!
You will receive an after this webinar that will include a link to this video. Be sure to share with your team!
We will now watch a short 6 minute video to see for ourselves how the LeadingAge Oklahoma Music for the Ages can effect your residents and staff.
LeadingAge Oklahoma Music for the Ages

10. WHAT IS THE LEADINGAGE OKLAHOMA MUSIC FOR THE AGES PROGRAM?
$353,000 grant from CMS/OSDH.
Funds are from the Civil Penalty Revolving Fund.
100 Nursing homes.
2000 residents – 20 per nursing home.
Other senior care providers may participate at a fee.
The project is divided into two participation phases. Phase 2 will have 55 nursing homes.
We are so excited to be accepting participants in Phase 2 of the LeadingAge Oklahoma Music for the Ages ~ A Music and MemorySM Program.
The program is funded through CMS/ OK St. Dept. of Health with $353, grant.
Funds are from the nursing home fines which are collected by the Department and deposited in the Civil Penalty Revolving Fund.
The grant will fund 100 nursing homes at 20 residents per nursing home for a total of 2000 residents.
The project is divided into 2 phases.
Funding is provided by the Oklahoma Civil Monetary Revolving Fund (§ ), grant number , Office of Protective Health Services, Oklahoma State Department of Health (OSDH).
OSDH is an equal opportunity employer.

11. WHAT IS THE LEADINGAGE OKLAHOMA MUSIC FOR THE AGES PROGRAM?
Phase 1
August 2016 through June 2018.
Phase 2
April 2017 through June 2018.
List preferred phase - LAOK will assign phase.
LeadingAge Oklahoma Music for the Ages

12. LeadingAge Oklahoma Music for the Ages
WHO CAN PARTICIPATE?
 OK nursing homes interested in improving quality of life
for those they serve – Medicare &/or Medicaid.
Residents with Alzheimer’s and other forms of dementia.
Other senior care providers for a small fee.
Exceptions to Eligibility:
Hospital-based long term care beds.
Nursing homes with a primary focus on short stay residents.
LeadingAge Oklahoma Music for the Ages

13. WHAT WILL NURSING HOMES RECEIVE FROM MUSIC AND MEMORY?
Webinar: Preparing for certification – 90 minutes
Webinars: Music and Memory Certification.
Three-90 minute training webinars.
Webinar: Getting Started – 1 hour
The national Music and Memory staff will provide:
Certification for your staff through three-90 minute training webinars. The training includes such things as:
Webinar I: Getting Started
How those we care for benefit from personalized music
What researchers have discovered about personalized music as a therapeutic tool
Who should be part of your Music & Memory implementation team
How to set goals and measure success for your personalized music program
What are the legal boundaries of music sharing
How the program benefits staff and boosts morale
How to engage families and your community in promoting your personalized music program
Webinar II: Creating Personalized Playlists
The most efficient way to buy music on iTunes
How to use your facility’s collection of CDs and acquire additional music to set up and manage your iTunes library; how to keep it updated according to music industry standards
How to create a totally customized playlist for each individual, even if she has no voice
How interns and volunteers can add value to your program
When and how family and staff should be involved to help with playlist creation
Understanding the iTunes Store
Going beyond the music: How to help individuals gain access to audiobooks, podcasts, TV shows, movies and apps
Webinar III: Maximizing Benefits for Residents
How to use the iPod shuffle
Best practices for editing playlists and updating iPods
How to introduce the program and equipment to residents, staff and families
Documents & Forms
And support for I year.
LeadingAge Oklahoma Music for the Ages

14. WHAT WILL NURSING HOMES RECEIVE FROM LEADINGAGE OKLAHOMA
 A package of services valued at over $
Monthly webinars - implementation.
Peer-to-peer support.
Best practices
Technical assistance - experts in the field.
Technology implementation.
Support for one year.
LAOK will provide:
An entire package of services valued at over $5200,00
LeadingAge Oklahoma Music for the Ages

15. WHAT WILL NURSING HOMES RECEIVE FROM LEADINGAGE OKLAHOMA
Communication and updates from the Music & MemorySM Project.
FAQs – updated throughout program.
Support throughout the project.
Seminars – 2 free registrations for each of two
Seminars (must be certified to attend the “free” seminar)
Seminar:
Teepa Snow =
Dementia Toolbox May 11, :30 a.m. - 4:00 p.m. Featuring Teepa Snow Metro-Tech Conference Center, OKC
Additional grant participants and Non-grant participants may attend The $50 registration does not include CEU credit, but it can be added for an additional $30.   
LeadingAge Oklahoma Music for the Ages

16. WHAT WILL NURSING HOMES RECEIVE FROM LEADINGAGE OKLAHOMA
Equipment
20 iPod Shuffles, headphones and AC adapters.
One external speaker & one splitter.
LeadingAge Oklahoma Music for the Ages

17. WHAT WILL NURSING HOMES RECEIVE FROM LEADINGAGE OKLAHOMA
A $150 iTunes gift card – begin library.
One perpetuity license of Alive Inside.
A $150 iTunes gift card to begin your music library.
One perpetuity license of Alive Inside movie for in-house use in training staff and families.
And it allows use for one fundraiser to the public.
LeadingAge Oklahoma Music for the Ages

18. WHAT WILL NURSING HOMES RECEIVE FROM LEADINGAGE OKLAHOMA
One laptop computer - separate eligibility.
Intergenerational Volunteer Program.
Obtain students/young adults for technology.
One laptop computer for use solely with this Program (separate financial eligibility – will discuss this in a moment).
LeadingAge Oklahoma will reach out to state, regional and local groups to develop and encourage participation in an Intergenerational Volunteer Program. This will assist in obtaining students/young adults to help with the implementation of the technology portion of the program. Volunteer brochure on website and sample Volunteer Code of Conduct.
Scouting; HOSA; Music Teachers Assoc;
Southwestern Oklahoma St U Music Therapy – sent to all students – several already contacted providers.
LeadingAge Oklahoma Music for the Ages

19. WHAT WILL NURSING HOMES RECEIVE FROM LEADINGAGE OKLAHOMA
Donation Campaign.
Sample forms, polices, procedures
and technical assistance.
Assistance with a Donation Program to help obtain additional equipment to expand your program – even here at the conference!
Asking community groups to assist – girl scouts, Alzheimer’s Assoc.
Sample forms, policies & technical assistance.
HANDOUT-Assessment Questionnaire Examples:
Cleaning the equipment policy (sanitation).
Assigning the iPods and reassigning them.
And other best practices learned for other states.
LeadingAge Oklahoma Music for the Ages

20. WHAT IS THE FINANCIAL ELIGIBILITY TO RECEIVE THE LAPTOP COMPUTER?
Submit a letter – explain need.
Based on financial, census or other circumstances.
If you are interested in the laptop, just submit a letter with your agreement showing need. Need may be based on financial, census or other extenuating circumstances.
There are now 25 (was 50) computers available for Phase 2 and LAOK will make the final decision on who will be awarded a computer.
LeadingAge Oklahoma Music for the Ages

21. WHAT ARE THE OUTCOMES OF THE GRANT?
2000 residents.
100 Oklahoma nursing homes (55 in Phase 2)
Spread & sustainment of the program.
The program includes the following deliverables:
Disseminate to 2000 residents in 100 Oklahoma nursing homes
Further spread the program beyond the 2000 residents and to sustain the program into the future.
LeadingAge Oklahoma Music for the Ages

22. WHAT ARE THE OUTCOMES OF THE GRANT?
Effects of Music and Memory
Outcome 1: Improve quality of life.
With the following benefits:
Reduce reliance on inappropriate
antipsychotic and anti-anxiety medications.
To study and document the effects of MUSIC & MEMORY℠ to:
Outcome 1: Improve quality of life for persons with dementia.
With the following benefits:
By reducing reliance on inappropriate antipsychotic and anti-anxiety medications for people with dementia.
LeadingAge Oklahoma Music for the Ages

23. WHAT ARE THE OUTCOMES OF THE GRANT?
Enhance engagement and socialization, fostering a calmer
social environment.
Reduce agitation and sundowning.
Reduce rates of high pain.
Provide musical pleasure to persons with dementia.
Using your publicly available quality measures AND short Electronic surveys we will measure:
Enhance engagement and socialization, fostering a calmer social environment.
Reduce agitation and sundowning for people with dementia.
Reduce rates of high pain.
Provide a way to give pleasure to persons with dementia.
Measurement through Quality Measures through short Surveys.
LeadingAge Oklahoma Music for the Ages

24. WHAT ARE THE OUTCOMES OF THE GRANT?
Increase cooperation and attention, reduce
resistance to care.
Enhance life enrichment.
Increase family engagement.
Decrease staff stress.
Increase cooperation and attention, reduce resistance to care.
Decrease in staff stress.
Enhance life enrichment.
Increase family engagement.
Again, primarily through short surveys.
LeadingAge Oklahoma Music for the Ages

25. WHAT ARE THE OUTCOMES OF THE GRANT?
Outcome 2: Decrease noncompliance in handling resident behaviors.
Outcome 3: Inspire and encourage
non-participating providers to seek
excellence in care and services.
Outcome 2: Decrease in regulatory noncompliance in the area of handling resident behaviors.
Outcome 3: Inspire and encourage non-participating providers to seek excellence in care and services to the elderly.
LeadingAge Oklahoma Music for the Ages

26. WHAT IS REQUIRED OF PARTICIPANTS?
Commitment to implement and maintain the Program.
Sign an agreement.
Individualized assessment and care plan.
Personalized music playlist
The agreement is available on our website – LeadingAgeOK.org
The implementation will include an individualized assessment and add it to your current care plan for the use of an iPod Shuffle with a personalized music playlist as part of the care and treatment routine for these residents.
LeadingAge Oklahoma Music for the Ages

27. WHAT IS REQUIRED OF PARTICIPANTS?
Minimum of five staff to complete the Certification & implement (also available if you have turnover)
One from each category:
Provide a minimum of five employees to complete the MUSIC &MEMORY℠ Certification and implement the program.
These 5 staff consist of:
Executive  Leadership (i.e., Licensed Nursing Home Administrator or other organization-level executive with decision-making authority).
Nursing Leadership (i.e., the Director of Nursing or their designee, Director of Staff Development).
Activities department (i.e., Activities Director).
One other staff of your choice.
Lessons learned from other states: Highly encourage ALL to attend the orientation webinars and the certification webinars.
TWO of the team members are to be identified as CO-LEADS.
Executive leadership
Nursing leadership
Activities department
One other staff of choice
All staff need to help resident
CNAs
Two of these representatives must be project co-leads.
LeadingAge Oklahoma Music for the Ages

28. WHAT IS REQUIRED OF PARTICIPANTS? Phase 2
Submit deposit fee of $ – refundable
IF all requirements are met.
Submit information for the research.
Submit “Henry” stories.
Replace lost/broken equipment.
Monthly webinars -1st Friday
A refundable deposit fee of $ (if all program requirements are met).
Participants must submit information for the research component of this project. Primarily electronic surveys and also using quality measures we have access to.
Just like the “Henry” story you watched earlier, you will collect and report on your own “Henry “ stories. We will provide a sample release form for families.
The nursing home agrees to replace any equipment provided through the Program should it become damaged or lost. The equip is yours to keep at the conclusion of the grant.
LeadingAge Oklahoma Music for the Ages

29. WHAT IS REQUIRED OF PARTICIPANTS?
Reassign equipment to new residents.
Develop personalized playlist for each.
Commitment range from:
Phase 2: Implement June 2017 – June 2018.
Agrees to reassign the equipment to a new resident should the original person no longer reside in the nursing home or declines further participation.
This includes developing a personalized playlist for the new resident.
The duration of this commitment will range from 23 to 14 months, depending on time of enrollment in the project (Phase 1, or 2).
LeadingAge Oklahoma Music for the Ages

30. LeadingAge Oklahoma Music for the Ages
DATA COLLECTION
Submit survey data throughout duration of Phase.
Stop participation or fails to comply
with requirements for three months,
dropped from the project and required
to return the equipment. The project deposit fee will NOT be refunded.
Authorized representatives from participating nursing homes submit data (thru surveys) throughout the duration of participation.
We will also use your Quality Indicator Reports.
We are sensitive to your time – short electronic surveys.
If at any point, a decision is made to stop participation in the research component, or if the nursing home fails to comply with participation requirements for three months, the nursing home will be dropped from the project and required to return the equipment. The project deposit fee will NOT be refunded.
LeadingAge Oklahoma Music for the Ages

31. INTERGENERATIONAL Volunteer Program
Outreach to national, state and local organizations.
Collaboration with high schools, colleges and
professional groups.
LeadingAge Oklahoma will reach out to national, state, and local groups to develop and encourage participation in an Intergenerational Volunteer Program.
This will assist in obtaining students/young adults to help with the implementation of the technology portion of the program.
The need for student volunteers to help with the technology is a key finding in the other state pilots has been the need for assistance with the technology piece of the program.
HOSA = International student organization For Future Health Professionals.
Goals
To develop effective leadership qualities and skills.
To develop the ability to communicate more effectively with people.
To develop character.
To develop responsible citizenship traits.
To build self-confidence and pride in one's work.
To make realistic career choices and seek successful employment in the health care field.
To develop an understanding of the importance in interacting and cooperating with other students and organizations.
To encourage individual and group achievement.
To encourage involvement in local, state and national health care and education projects.
To promote career opportunities in health care.
LeadingAge Oklahoma Music for the Ages

32. LeadingAge Oklahoma Music for the Ages
Orientation Webinars
Phase 2: March 2017.
Invite all staff to participate –
not just the team members.
Welcome to participate in one or all orientations
webinars.
LeadingAge Oklahoma Music for the Ages

33. WHAT IS THE TIMELINE OF THE PROGRAM?
Phase 2
Recruitment – March 2017
Orientation webinars – several dates available
Preparing for Certification Webinar – April 7 11:00-12:15
Certification 3-90 minute webinars (ALL THREE)
April 11, 12, 13, :00-1:30
Getting Started Webinar – May 2, :00-12:00
Pre-Certification April 7 11:00-12: Preparing for Certification
Certification April 11, 12, :00-1:30
Post Certification May 2 11:00-12: Getting Started
LeadingAge Oklahoma Music for the Ages

34. WHAT IS THE TIMELINE OF THE PROGRAM?
Phase 2
Implement – June 2017 through June 2018
Volunteer Recruitment – April 2017
Donation Campaign – July 2017
Expand # of Residents – Nov. 2017
OR SOONER if you are ready.
LeadingAge Oklahoma Music for the Ages

35. HOW CAN OTHER LTC PROVIDERS PARTICIPATE?
Register and pay for the Music & Memory certification.
Visit for
information.
Non-grant participants may participate in the grant educational seminars and webinars for an additional fee - $250.00
CEUs are available for an additional fee.
Expand # of Residents
Providers NOT participating in the grant may register and pay for the Music & Memory certification without financial support from LeadingAge Oklahoma.
Visit for information about costs and certification benefits.
Non-grant participants may participate in the grant once they are certified on their own sponsored educational seminars at a fee of $ for two individuals (CEUs are available for an additional fee of $35.00).
Send 2 staff to each of 3 seminars.
Program updates
Monthly webinars
LeadingAge Oklahoma Music for the Ages

36. LeadingAge Oklahoma Music for the Ages
Next Steps
Complete & sign the agreement.
Send agreement & $ deposit check –
payable to LeadingAge Oklahoma by end of March
Read “Preparing for Certification Guide.”
ID your team.
We will register you for the certification.
LeadingAge Oklahoma Music for the Ages

37. Next Steps - DATES STEP 1 STEP 2 STEP 3 STEP 4
Preparing for Certification
1 hour 15 minute WEBINAR
11:00-12:15
Certification
3 90-minute webinars
12:00-1:30
Getting Started
1 hour Webinar
(11:00-12:00)
Implement
JUNE June 2018
Monthly Webinars
1 hour
1st Friday (10:30)
April 7th
April 11th, 12th, 13th
May 2nd
June 2017 – June 2018
June 2nd
Please check all dates to ensure you can complete each step to fit into the dates for each of the following steps.
STEP ORDER SEE CHART
Determine your Getting Started date first (step 3 above), then
Determine your Certification date that is before your Getting Started date (Step 2 above), then,
Determine your Preparing for Certification date (Step 1 above) that is before your Getting Started date.
LeadingAge Oklahoma Music for the Ages

38. LeadingAge Oklahoma Music for the Ages
QUESTIONS?
LeadingAge Oklahoma Music for the Ages

39. MORE INFORMATION! MORE INFORMATION! Visit www.LeadingAgeOK.org
Heather Basler at
NOTES: Thank you all for participating in this M&M Session. We hope this was of value to you.  
All of this information and more is available on the LAOK website.
This is a wonderful opportunity for your residents and families – take action today. Remember there are limited spots available.
Funding is provided by the Oklahoma Civil Monetary Revolving Fund (§ ), grant number , Office of Protective Health Services, Oklahoma State Department of Health (OSDH).
OSDH is an equal opportunity employer.