1. Strategies to de-escalate conflict using questions and apologies
Ariel Trust
CyberSense Training
Module 1
Strategies to de-escalate conflict using questions and apologies

2. Module 1 - Lesson 1 Scene 1 – ‘Send me a Selfie’
Scene 2 – ‘Flame Wars’
Objectives:
Identify appropriate words to describe unwanted or inappropriate behaviour associated with the misuse of social media.
Discuss the behaviour of the characters in the films using the appropriate language to describe unwanted, or inappropriate behaviour.
Distinguish between inappropriate behaviour and behaviour that is safe and appropriate.
__________________________________________________________
Materials and Method:
Starter Activity: What does Cyber-bullying mean?
Introduction: ‘Send me a Selfie’ video.
Large group discussion on behaviour of characters.
Handout 1.1 questions to facilitate discussion.
Development: ‘Flame Wars’ video - small group discussion.
Handout 1.2: word list activity used to describe
character's behaviour.
Handout 1.3: questions and multiple choice answers.
Plenary: Large group discussion to explore meanings of words on word list and how they relate to ‘Flame Wars’ characters behaviour.
Additional activity: ‘Emoticons’ Handout - identify the meanings of the emoticons and match them with the characters feelings.
Defining cyberbullying
Demonstrate structure of module and where and how to access resources
Show film Send me a Selfie and how large group discussion is facilitated using Q & A software and handouts
Show film Flame Wars
Describe word activity sheet
Compare and contrast films
Recap on films and actions of characters and why they acted this way

3. Module 1 - Lesson 2
This lesson focuses on ‘Send me a Selfie’ and ‘Flame Wars’ Storyboards
Scene 1 – ‘Send me a Selfie’
Scene 2 – ’Flame Wars’
Objectives:
Discuss why the characters in the film behaved in the way that they did.
Create storyboards to describe positive strategies that the characters in the films could use in response to controlling behaviour.
Share the strategies that pupils have developed in their storyboards and analyse the merits of those strategies through large group discussion.
__________________________________________________________
Materials and Method
Starter Activity: Watch the film ‘Send me a selfie’ again. This time focus the discussion on the actions of the friends.
Introduction: ‘Send me a selfie’ storyboard – positive strategies pupils can use to resist peer pressure.
Handout 2:1
Development: Flame Wars storyboard – discussion about strategies to de-escalate conflict
Handout 2:2
Handout 2:3
Plenary: Class to feedback their storyboard ideas.
Additional activity: Create a Character handout.
1. Overview of lesson
2. Describe handout 2.2 – emphasise the importance of body language, eye contact and tone of voice in escalating/resolving conflict –preparing for storyboard activity
4. Creative exercise – describe how storyboard activity works
5. Summary of lesson – preparing for role play exercise

4. Module 1 - Lesson 3 Role Play ‘Send me a Selfie’ & ‘Flame Wars’
Objectives:
Discuss the difference between communicating face to face and communicating using social media.
Use role play to develop confidence in the use of language to describe unwanted or controlling behaviour.
Practice the communication skills required to resist peer-group pressure.
______________________________________________________
Materials and Method:
Starter Activity: Discuss differences between communication through
social media and physical communication.
Introduction: ‘Send me a Selfie’ role play scenario – class discussion on
physical communication strategies that can be used.
Development: Class work in small groups to role play using ‘Flame Wars'
scenario.
Plenary: Role play performed to class with discussion on positive and
negative communication strategies.
Additional activity: Word search activity.
Overview of lesson
Discuss the importance of role play and the need to practice in order to enhance skill development
Demonstrate role plays – negative and positive – delegates to complete role play assessment activity sheet
Summary of lesson

5. Module 1 - Lesson 4 ‘Judge Kadeem’ Debate Objectives:
Debate different types of behaviour and decide if these are appropriate or inappropriate.
Identify other examples of online behaviour and discuss whether these are appropriate or inappropriate.
Become increasingly confident in using the language required to describe inappropriate behaviour
_________________________________________________________
Materials and Method:
Starter Activity: Class debate on appropriate and inappropriate behaviour.
Introduction: Paired group work to consider further examples of online
behaviour.
Development: Small group work to identify examples of what they
consider to be inappropriate online behaviour.
Plenary: Group feedback to class.

6. Module 1 - Lesson 5 Spot the Symbol Objectives:
Be able to identify safe and unsafe symbols on websites, helping to keep themselves safe online.
Discuss the different actions to take when they might find themselves in risky situations online.
Understand how to create safe passwords to keep personal information secure when using the internet.
_________________________________________________________
Materials and Method
Starter Activity: Class discussion about personal safety online.
Introduction: Small group work to discuss how to respond to
abusive online posts.
Development: Online personal safety activities.
Plenary: Pupils to reflect on learning and how to stay safe online.
Handouts: Spot the Symbol.
Additional Activity: Test an Adult.

7. Module 1 - Lesson 6 Problems and Solutions Objectives
Identify problems associated with cyber-bullying and discuss potential solutions to these.
Evaluate the strengths and weaknesses associated with different solutions to set problems by means of discussion.
Decide which solutions are most likely to lead to positive outcomes, through a process of small group discussion
_________________________________________________________
Materials and Method
Starter Activity: Class discussion about cyber-bullying problems.
Introduction: Using the website problems exercise discuss with the class
ways in which the problems could be solved.
Development: Small group work to identify positive solutions for solving
problems.
Plenary: Groups to feedback their solutions to the class.
Additional Activity: Word scramble.

8. Module 1 - Lesson 7 Circle of Support Objectives:
To consider existing support networks.
To identify individuals and organisations where support can be accessed, developing new support networks.
To identify positive actions pupils might take in order to become active members of a 'circle of support' for their class mates.
To share pupil ideas on the development of a 'circle of support' with their peers.
__________________________________________________________
Materials and Method
Starter Activity: Class discussion about support networks.
Introduction: Small group work to identify specific people who can help in
school or local community.
Development: Discuss how pupils can help friends/peers to deal with
cyber-bullying problems.
Plenary: Class discussion to agree positive actions pupils can take to provide support.
Additional Activity: Newsletter, PowerPoint presentation, poster.

9. Module 1 - Lesson 8 Big Cyber Quiz Objectives:
To identify organisations where support can be accessed.
To understand the support that is available and how to access that support.
To share knowledge of external organisations that might provide support with cyberbullying.
__________________________________________________________
Materials and Method
Starter Activity: Class discussion to recap on key learning points from
using ‘CyberSense’.
Introduction: Small groups to complete online quiz activity.
Development: Small groups to consider local organisations that can offer
support.
Plenary: Recap on pupils understanding of how and where they can
access support.
Handouts: Quiz answer sheet.

10. Module 1
Summary
Pupils will have the knowledge and skills to enable them to identify and talk about cyber-bullying and online safety.
Pupils will have developed good strategies in asking for help in order to resist cyber-bullying.
Pupils will have practiced and shared effective strategies in asking for help in order to resist cyber-bullying.
Pupils will know how to access further advice and support.
Module Summary
Reinforce module aims – demonstrate how aims have been reached by referring back to particular exercises within the module