1. Association of BUSINESS PROCESS MANANGEMENT Professionals

2. ABPMP Chapter/Affiliate Guide
Starting an ABPMP Chapter or Affiliate

3. Table of Contents Chapter Objectives & Maturity Levels
Starting a Chapter
Growing a Chapter
Maintaining Active Status
For additional information, please contact the VP of Chapter Services at

4. Objectives & Maturity Levels
ABPMP Chapter Guide
Objectives & Maturity Levels

5. ABPMP Chapter Objectives
Promote business process management as a professional discipline
Provide community based forums for business process management professionals by facilitating the sharing of techniques, methods, experiences, successes, and failures in BPM
Proctor the BPM Certification exams
Provide study groups for the BPM Certification exams
Provide opportunities for people to acquire BPM skills through BPM Training events, Certification and Degree Programs (partners) and schedule programs of continuing professional education
Stimulate and support job demand for people with BPM Skills, act as a valuable channel (networking) for job searching

6. Chapter Maturity Levels
Milestone: The ABPMP Board of Directors approves the Chapter
Latent and Interested
Potential
Forming
Active
VP of Chapter Services is contacted by a practitioner that is interested in starting a chapter in an area that is lacking one, that contact and their city/region should be added to the list of latent chapters
A potential chapter has a chapter leader but little else. Perhaps an executive committee has been formed, or is forming, but the chapter remains largely in the planning stages
At least 3 documented officer positions filled (4 is preferred as it is necessary to allow for turnover and finding new volunteers)
Draft charter that defines key chapter policies and procedures like roles, responsibilities, governance, term in office, officer eligibility, officer selection process
At least 4 documented officer positions filled (5 is preferred as it is necessary to allow for turnover and finding new volunteers)
Final charter that defines key chapter policies and procedures like roles, responsibilities, governance, term in office, officer eligibility, officer selection process
The officers must be ABPMP Professional Members in good standing
At least 5members assigned to the chapter
At least 10 members assigned to the chapter
At least 5 members must be ABPMP paying members in good standing
All members must sign the ABPMP Code of Ethics and ABPMP Confidentiality Statement
No marketing has really begun, no events have been planned, and discussions with the VP of Chapter Services have not moved beyond an initial or phone call
A kick-off meeting that is planned or has been held. During the planning stages, the local leadership focuses on networking, assessing interest in the organization, and promoting the benefits of membership
A schedule of programs for 6 months after the kick-off meeting should be in place before promotion to an active chapter
A program schedule planned and posted to their website (maintained on the ABPMP website) on a rolling, and ongoing, 6 month basis (deviations from this schedule will result in coaching and assistance before demotion to “forming” status)
Participation in 50% of all membership, chapter services, and Board meeting conference calls. This will not apply to international chapters until we active Skype

7. Starting a Chapter* ABPMP Chapter Guide
* Re-activating a chapter follows the same process as starting a new chapter. It may be accelerated, if previous chapter content is available

8. Executive Management Team
The first step in establishing a chapter is to find motivated individuals that are registered professional members of the ABPMP. These individuals can be,
BPM professionals
People who enjoy evangelizing BPM
People who can help others learn about BPM
People who, through their experience, can identify challenges or pitfalls
Suggested Roles: President, Vice President, Finance, Programs, Communications, Sponsorship, Education, Membership

9. Draft a Chapter Charter
The Chapter should clearly define policies and procedures in a Charter to ensure a consistent understand across the officers. Please follow up with the VP of Chapter Services for more detail.
Chapter Definition (e.g. mission, goals, activities, member responsibilities)
Officers’ Roles and Responsibilities (e.g. governance, segmentation of responsibilities, communication)
Executive Committee Management (e.g. term of office, removal from office, vacancy of office)
Executive Committee Voting Procedures (e.g. eligibility, nominations, ballot section)
Chapter Membership and Communications (e.g. frequency, membership information, cross vendor promotion)
Chapter Financing and Event Planning (e.g. chapter funding, fund raising, sponsorship)

10. Setup Executive Committees
Once you have identified your executive management team (5 members), the next step is for each one of the 5 to setup a committee for their respective areas of responsibility:
Operations Committee
Communication & Marketing Committee
Membership Committee
Education Committee
Sponsorship & Revenue Committee
It is important to setup the committees, so that the workload can be distributed during the initial phase of building up the chapter.

11. Establish a Meeting Facility
Location, Amenities, and Credibility are key to finding a facility to conduct the monthly meetings (workshop sessions)
Location: The location should be centrally located, such as downtown, however, if safety is an issue or 75% of organizations are concentrated in a specific part of the metro, then a suburban location should be considered
Amenities: Education or Corporate facilities tend to be excellent facilities with audio/video equipment, cafeterias and or auditoriums
Credibility: A fortune 500 organization, government agency or prestigious education institute provides creditability

12. Build a Calendar of Events Schedule
Having a consistent schedule and publishing the schedule for the year supports attendance, by allowing members & potential members the opportunity to plan in advance on attendance.
Time: 5:00p.m. – 7:00p.m.
Date: 3rd Thursday of the 3rd full week of the month.
Agenda
5:00pm – 5:30pm Chapter Business
5:30pm – 6:30pm Workshop Topic
6:30pm – 7:00pm Social Networking

13. Recruit Members
Understand who are potential members. You will need at least 5 members (For every Professional member who joins, the Chapter gets $30 USD to support startup):
BPM Professionals
Six Sigma professionals
LEAN professionals
TQM Professionals
ISO 9001 Professionals
Operations Management Professionals
BPM Technology Professionals
Business Analyst Professionals
Anyone who is engaged in management duties
Other areas you may find members
Partner with Education Institutions
Partner with Corporate HR Departments

14. Ethics & Confidentiality
All officers and members must sign the
ABPMP Code of Ethics
ABPMP Confidentiality Statement

15. ABPMP Chapter Guide
Growing a Chapter

16. Publish a Workshop Schedule
The Director of Chapter Services along with the Board of directors will develop the annual workshop topics during the 4th quarter of each year for the coming year. The list of topics will be targeted to:
Corporate Employees (Staff level & Management)
BPM Professionals
CBPP (Certified Business Process Professionals)
Local Industries
Community Contribution to a Charitable Organization
Note: You should provide workshops participants with a certificate for attending. Note this should be a revenue generating event.

17. Chapter Schedule (example)
January
February
March
April
Member Presentation & Industry
Advanced
CBOK Workshop
Certification
Prep
Session
Social
Event
May
June
July
August
Member Presentation & Industry
Advanced
CBOK
Workshop
Certification
Prep
Session
Charity
Fundraiser
September
October
November
December
Member Presentation & Industry
Advanced
CBOK
Workshop
Certification
Prep
Session
Annual
Christmas
Party

18. Build Relationships
Please be cautious in creating formal contractual obligations. Any formal arrangements will have to be approved by the ABPMP Board of Directors
More and more universities are offering operations management courses as part of their Continuing (Professional) Education Programs
Universities are ideal relationship, because they support one of the key objectives of ABPMP, which is to provide members with the skills necessary to be Practitioners of BPM and qualify for job opportunities
Universities also, serve as great facilities for hosting the monthly workshop (meetings), so quickly partnering with a university is important to chapter success

19. Revenue Generation Opportunities
Once the chapter is officially active the Director of Chapter Services will go over the various products & services that each chapter will be able to leverage to fund their operations in achieving our overall objectives as stated on the first slide.
A revenue sharing agreement has been created that outlines the revenue opportunities for the chapter.
Revenue Stream
Chapter/ Affiliate %
Comments
Chapter Sponsorship
100
Chapters may solicit Corporations as sponsors as Chapter Sponsors to cover operating expenses as defined by the chapters.
Workshop Fees
Chapters may generate revenue through charging a fee to members and or non-members that attend the monthly ABPMP Workshop Series
Food & Beverage Fees
Chapters may generate revenue through charging a fee on Food & Beverages to cover any other cost associated with events.
Newsletter Advertisement
Chapters may establish a newsletter and sell advertisement space on the newsletter.
Chapter Events (Forums, Expos)
Chapters may conduct various events and charge attendance and sponsorship fees.
Chapter Training Programs
Chapters may conduct Training Programs depending on their capabilities to do so.
CBPP Study Sessions
Chapters may host CBPP Study Sessions
Chapter Webinars
Chapters may host Webinars sponsored by BPM Professional Services & Products organizations
Chapter Job Fairs
Chapters may host an annual Job Fair to support job demand for BPM Professionals.

20. Chapter Revenue Services (Example)
Chapters
Member
Dues
Certification
Commission
On-site Corporate
Workshops
Chapter
Fundraiser
Newsletter
Advertisement
Contract to Hire Fee
University
Degree Commission
Local
Lectures
BPM Course Portal
Monthly Meeting Sponsors
Candidate Screening Fee
Job Posting Fee
Local BPM Symposium
BPM Readiness Consulting
Event
Sponsors
Revenue

21. Solicit Local Chapter Sponsors
Having snacks and drinks for the social portion of the workshop is important, due to the fact that the meeting is during many people’s dinner time and therefore, having some snacks will be beneficial and the more the better.
Sponsors are good for funding the snacks and drinks
Sponsors via physical meeting banners, newsletter banners and links are going to be two additional sources of revenues for supporting your monthly event expenses.

22. Setup a Chapter Newsletter
Establishing a chapter newsletter is a great way to keep active and inactive members engaged and hopefully drive membership renewal and new members.
Proper design of the chapter newsletter should provide space for sponsorship advertising revenue to support chapter business.

23. Web Site Creation and Management
Contact IAM at or

24. Maintaining Active Status
ABPMP Chapter Guide
Maintaining Active Status

25. Maintaining Active Status
Minimum Requirements
At least 4 documented officer positions filled (5 is preferred as it is necessary to allow for turnover and finding new volunteers)
The officers should be ABPMP professional members in good standing
At least 10 members assigned to the chapter
At least 5 of the members should be ABPMP paying members in good standing
All members must sign the ABPMP Code of Ethics
All members must sign the ABPMP Confidentiality Statement
A program schedule planned and posted to their website (maintained on the ABPMP website) on a rolling, and ongoing, 6 month basis (deviations from this schedule will result in coaching and assistance before demotion to “forming” status)
Participation in 50% of all membership, chapter services, and Board meeting conference calls. This will not apply to international chapters until we active Skype

26. Maintaining Active Status
Desired Requirements
Chapter membership should continue growing
As the chapter grows, there should be additional sponsors to support chapter meetings and events
Note: Re-activating a chapter follows the same process as starting a new chapter (please see Starting a Chapter section of the deck). It may be accelerator if previous chapter content is available

27. Chapter Guide
For additional support, please contact the VP of Chapter Services at Thank you