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By far, India's leading Destination Management Company
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Who we are Mission Philosophy
We take all the travel-related trends into consideration, utilising the best of measures to ensure quality, trust and thought leadership. Mission We are committed to enriching our clients’ journey by making them experience the beauty of real India. We ensure their satisfaction so that they would want to keep revisiting our vibrant country again and again. Caper Travel Company promotes India as the go-to destination for travellers from across the globe. Our extensive and varied portfolio of tours, hotel selections and services are designed to support our travel professional partners in their successful marketing of India. Since its inception in 1998, this five-time winner of the National Tourism Award has been providing comprehensive methods for leisure, group, charters as well as small business travellers, backed by real-time websites and unmatched products. Growing at a constant rate of 25-30% annually, the Caper Group—with its inbound, outbound as well as domestic SBUs—has emerged as one of the foremost travel companies in India.
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Company Profile International Marketing Offices Branch Offices
Goa House No. 14/242/B, Beach Plaza, Annexe Building, Near Kamat Kinara, Nomoxim, Caranzalem, Miramar, Tiswadi, Goa – Tel: International Marketing Offices USA, UK, Spain, Mexico, Russia, Nepal, Bhutan Bhopal 402, Aashima Mall, Hoshangabad Road, Bhopal Tel: Trivandrum TC 43/836 (5), First Floor, Paruthikuzhi, N.H. Bye Pass Road, Trivandrum, Kerala Tel: , Fax: Mumbai A/212, Gokul Arcade, Subhash Road, Vileparle (East), Mumbai Tel: , 78, 79 Representative offices Jaipur Bangalore Chennai Hyderabad Varanasi Agra Srinagar Leh Company Name Caper Travel Company Pvt Ltd Head Office 327, Third Floor, Udyog Vihar, Phase-IV, Gurgaon , Haryana. Ph.: , Fax: Established 1998 ISO 9001:2000 Certification
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Awards 2007-2008 2010-2011 2011-2012 Skoch Achiever Award 2012-2013
World Travel Award Nominated under the category of India's Best Destination Management Company by World Travel Awards in 2014. Skoch Achiever Award Caper Travel was awarded the Skoch Achiever Award as well as the Order-of-Merit at the 35th Skoch Summit in March 2014. Awards Our efforts to achieve our vision and mission have been recognised by the travel industry from time to time with various awards. National Tourism Award for Best Tour Operator/ Travel Agent Category. National Tourism Award for the category of Best Travel Agent/Inbound Tour Operator. National Tourism Award for the category of Best Inbound Tour Operator/ Travel Agent. National Tourism Award for the category of Best Inbound Tour Operator.
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Our Team Our team has years of experience in travel and tourism industry, adding to its growth and value-addition. PRODUCT DEVELOPMENT - Create innovative products and packages MARKETING - Promote our products online as well as offline SALES - Handle queries and convert to leads, liaise with travel partners OPERATIONS - Manage ground handling, coordinate hotel, transport, excursions ACCOUNTS - Smooth handling of all finances, issue invoice, tax compliances. AIRPORT REPRESENTATIVE - Meet and greet, customer care related issues, handle emergencies on arrival TOUR GUIDE - Multi-lingual experts who are at hand for tourist activities from arrival to departure of a client QUALITY CONTROL - Rigorous checks to ensure there is no slip-up in our top notch services HR & ADMIN - Manage employee welfare, recruitments, ensure labour compliances, compensation and benefits, as well as training and development of our staff IT - Plays crucial role in ensuring that our state-of-the-art technology is constantly upgraded, develop travel software, achieve online marketing optimization
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*Percentage growth by Passengers
Achievements CAPER TRAVEL ACCOUNTED FOR 1% FOREIGN TOURIST MOVEMENT ACROSS INDIA IN Top 5 countries for foreign tourist arrivals in United States United Kingdom Bangladesh Sri Lanka Russia Season Passengers Employees % * *Percentage growth by Passengers 58,175 155 50 87,592 193 51 1,24,722 257 42 1,25,234 245 0.4
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Exhibitions We participate annually in the most well-known travel exhibitions: OTDYKH The autumn trade festival for Russia and Commonwealth of Independent States (CIS) is a platform for high efficiency networking, meeting key decision makers, establishing global business relations, creating global awareness of your business. FITUR Celebrated as the global hotspot for world-class tourism professionals and premier trade-fair specialists for inbound and outbound tourism, FITUR is considered one of the most significant platforms in the travel industry. UITM Held annually in October, the Ukraine International Travel Market is a key events for tourism industry professionals and is attended by the world’s major DMCs to network, enter into contracts and assess the market. WORLD TRAVEL MARKET A vibrant B2B event staged annually in London that brings out exemplary trends, faces and dynamics in international travel market. Provides an opportunity for global travel trade to meet, network, negotiate and conduct business. ITB BERLIN Held annually in March, ITB Berlin is host to hotels, tourist boards, tour operators, system providers, airlines and car rental companies to ensure that supply meets demand at the world’s largest tourism trade fair. GITB The meet focuses on inbound tourism and facilitates in capitalizing of business opportunities between international buyers and Indian sellers and is key in putting Indian destinations the itineraries of foreign buyers. FITA The fair of the Americas is an ideal place to meet new contacts, get acquainted with market novelties and securing new business deals as it gathers tourism industry professionals from all around the globe.
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Forex Exchange Service
Services Ensuring the best deals in operation and contracting management, we offer exemplary quality and ensure timely confirmation. We tailor out tours on the basis of our client’s individual taste, budget and time preference. Our clients can count on us for every vacation possibility over land, sea and air, including customised trips, coach and rail tours and insurance. Travel Technology Solutions Online booking platform, ERP solution for travel companies. Flight Booking International and Domestic tickets of all international and domestic airlines at very competitive prices. Our flights department gets the fastest confirmations and most convenient flights at the best rates. Land Transportation Caper has its own fleet of cars as well as air-conditioned luxury coaches Creative MICE Team Our team of experienced travel professionals is accustomed to handling multi-national incentive groups, seminars and conferences, and can devise itineraries to suit any requirement. Cruises We are navigators of every kind of cruise, from value conscious option to luxury and river cruises. Guides Our multi-lingual guides and tour leaders belong to the region where they work, so have exceptional knowledge as well as strong links to the local communities. Visas & Travel Insurance Our specialised staff assists clients in getting requisite Visa and travel insurance at a very competitive premium. Forex Exchange Service We facilitate foreign currency exchange
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Verticals The Caper Group is the parent holding of our other verticals
Domestic and outbound travel: EasyHols and Hi-life Tours and Travel Inbound travel: Aamantaran Travel and Aayan Journeys Hospitality Sector: ERA Hotels & Resorts Aviation sector: Jet Concepts
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Hi-Life Tours & Travel National Tourism Award Winner 2012-13
Our domestic and outbound arm, Hi-Life, offers easy and effective services through an extensive network of agents in India, Tibet, Bhutan and Nepal and other countries. Established in 2004 and recognised by the Ministry of Tourism, Government of India, it caters to unique travel demands from budget to premium range, MICE, leisure, state as well as theme-based tours. It is a Preferred Sales Agent (PSA) for Maharajas’ Express, India’s leading luxury train service and acknowledged as one of the most expensive luxury train rides in the world. Although it began as an inbound DMC, in 2014, it extended its business by adding the domestic and inbound sector with a new brand, Hi-Life Tours by Caper, with particular interest in certain outbound destinations such as Indonesia, Thailand, Maldives, Russia, Spain, Sri Lanka, UAE and Europe Tours. Website:
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Easyhols.com Website: www.easyhols.com
A trusted OTA with state-of-the-art technology and facilities to book and manage hotels, Easy Hols was established in It presents the best platform to choose India tour packages, India Tourist Places and options for sightseeing in India. Customised Holiday packages, Flights, Hotels coupled with personalised services with exclusive deals are the some of the reasons that have made it a preferred choice across the globe. It presents the cheapest, quickest and safest options for any travel trajectory. It is currently backed by a team of experts with more than 50 years of experience. It is passionately committed to Total Quality Travel, with continual delivery of value added services. It upholds the highest ethical standards and believes in creating new benchmarks in the industry. Website:
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Aamantaran Travel Website: www.amantaran.in
A premium travel solution and management company established in 2014, it focuses on Japan and new markets such as South Africa, Latin America, Eastern Europe and the US. It is a premium travel solution and one of India’s fastest growing Destination Management Companies, offering unlimited travel options to explore India, Nepal and Bhutan. It offers a unique list of product portfolio for all types of travellers via an extensive network and alliances strategically located across the three countries. Based in New Delhi, Aamantaran is a fresh and unique approach in the travel sector from the experts themselves. It has a well-known and established industry brand in creating cultural holidays in the Indian sub-continent. It is headed by a team having an industry experience of over 100 years. It organises tours that include cultural tours, historical trips, beach holidays, Ayurveda packages, wildlife safaris, luxury trains, adventure sports, Buddhist circuit to name a few. Website:
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Era Hotels & Resorts Santiago Beach Resort Turtle Beach Resort
A trusted name in the hospitality sector established in 2014, Era caters to the needs of millions of travellers with matchless facilities in accommodation, dining and bar, spa and Ayurveda. It manages a collection of individual and charismatic hotels to the discerning traveller in search of new and exciting experiences through warm hospitality. The famous names include Turtle Beach Resort in Morjim and Santiago Beach Resort in Calangute in Goa. All in all, Era Hotels & Resorts reveal an original expression and reflection of the local culture and ethos of the city where it is located, selected for its character, quality, and winning location. In indeed offers exciting experiences through warm hospitality. Website: Santiago Beach Resort Turtle Beach Resort The Bristol Hotel
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Jet Concepts Website: www.jetconcepts.in
Our aviation arm established in 2014, it provides dedicated solutions for airlines and aircraft operators flying into destinations across India. With the aim to provide the best flight services which include domestic and international trip planning, ground handling, crew services, fuel purchasing, permits, flight clearance and much more. With the headquarters in New Delhi and offices in Goa, our global network of flight services provide exceptional services with increasingly high standards of quality and efficient services at each stop of your journey. Jet Concepts works closely with each customer in order to provide the best of services, related to flights, fleets, materials and information related queries. The specific needs of the customers are met through well tailored needs by integrated at both national and foreign platforms. Website:
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Aayan Journeys Website: www.aayan.in
It is a premium travel solution and management company, established in 2015; it offers unlimited travel options to explore India, Nepal, Bhutan, Sri Lanka and Maldives. It is backed by state-of-the-art infrastructure and a team of experts work tirelessly to create vibrant travel experiences for our clients. It offers a unique list of product portfolio (single tours, festive tours, bicycle tours, indulgence/luxury tours, incentive tours, educational trips, cultural tours, adventure tours, spiritual/pilgrimage journeys, heritage tours and many more tailor-made creations) for all kinds of travellers. It has an extensive network and alliance strategically located across five countries so that nothing is overlooked while charting out our clients’ perfect vacation. Website:
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Our Hotel Partners
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Our Accreditations We have been accredited by the following recognized organizations, adding to our quality and significance. Adding to our laurels, we have also been recognized by the Ministry of Tourism, Government of India. Ministry of Tourism, Government of India.
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