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Virtual Wallet Training
Cisco Partner Plus Virtual Wallet Training
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Agenda Partner Plus Dashboard Virtual Wallet Details
Activity Request Submission Claim Reimbursement FAQs
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Partner Plus Dashboard
Login to Partner Marketing Central: Click on the Actions button by Partner Plus and select an option to be taken into the tool.
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Virtual Wallet Details
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Virtual Wallet Details
Partner Virtual Wallets are available through the Search Partner Accounts link under the Funds drop down.
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Virtual Wallet Details
The Virtual Wallet displays various transactions. Click on the amount link to view additional detail of what activity makes up the amount. Descriptions of the transactions that make up the Virtual Wallet are below: Allocations: The funding your organization has earned Payments: Claims that have been approved by Ansira for payment Balance: Allocations less Payments Approved Unpaid: Activity Requests that have been approved by Cisco but that have not yet been approved by Ansira for payment Unapproved Pending: Activity Requests that are currently pending review from Cisco Available Balance: Allocations less Payments less Approved Unpaid less Unapproved Pending
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Activity Request Submission
2 Steps to Submit an Activity Request: Complete Request Profile & Submit Activity Reviewed by Cisco
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Activity Request Submission
1. Activity Entry: To submit an Activity Request: Hover over Activities and click the Enter Activities link in the navigation menu at the top of the page. Fill out the one page online Request Profile and Submit. 1 2
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Activity Request Submission
2. Activity Reviewed by Cisco: The submitted Activity Request will now go to Cisco for review. An notification will be received once the Activity Request has been reviewed by Cisco. Claims are submitted against approved Activity Requests.* * Claims for Cash Incentive activities ONLY are submitted by Ansira on behalf of the partner.
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Claim Reimbursement 2 Steps to Submit a Claim for Reimbursement:
Upload POP
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Claim Reimbursement Submit a Claim:
Claims are submitted against approved activity requests From the main navigation: Hover over Claims and click on Enter Claim Then click Select next to the Activity ID that is ready for claim submission
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Claim Reimbursement 2. Upload POP
The POP is uploaded in the File Upload Section at the bottom of the Claim Entry Profile. Drag and drop your file(s) into the Upload New File outlined box (1) . A green check mark will appear in the Upload New File section to confirm your file has been successfully uploaded. Place a check mark next to the document type. To edit the document description, click on the pencil icon, make edits in the text box, and click away to save. Worried your POP hasn’t uploaded? Verify your file(s) by looking at the File Uploads section (2). The Partner Plus Program Guidelines outlines the required POP for the activity type. 1 2 3
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Claim Reimbursement Itemized 3rd party vendor invoice
Cost Documentation Sample: Itemized 3rd party vendor invoice Internal partner invoice/document
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FAQs
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FAQs Can I outsource to a third party and ask Cisco to pay direct to vendor? All activities under Marketing Funds must be partner executed. All payments are made directly to the partner. What is an itemized cost? An itemized cost is a detailed description of the costs associated with the marketing activity. It gives the exact cost of each individual item for the marketing activity. A sample of an itemized invoice is located on the Message Board on the Partner Plus program dashboard. The document is labeled “Partner to Cisco Invoice Template APJC”. How long is the claim process? The overall claim processing time is about 3 weeks. Once a claim is submitted against an approved activity, the provided proof of performance (POP) is reviewed by Ansira. If any required POP is missing, the claim is placed On Hold status. If all required POP is provided, the claim is placed on In Process-Released status and will process on the next payment run. How long is the payment process? After the claim has processed in the program tool, it is sent to Global EasyPay (GEP) for payment. GEP will send a PIN notification . You will need to login to GEP and submit your organization’s bank details. After the bank details have been submitted, payment will be received in about 30 days.
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FAQs What is the status of my payment?
All Partner Plus payments are made by Global EasyPay (GEP), and the funds will be electronically transferred to the bank account on file with them. Any inquiries about the status of a payment can be directed to How long are FY15 funds available to use? All activity requests using FY15 funds must be submitted prior to the end of Q2FY16. How long are FY16 funds available to use? All activity requests using FY16 funds must be submitted prior to the end of Q2FY17.
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Contact For any support request, please feel free to contact us at the below information: 1 (866) (US Toll free) +1 (312) (International)
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