1. Restaurant Opportunities Minneapolis St. Paul International Airport
Metropolitan Airports Commission
ARN March 13,2017

2. MSP Phase 2 Concessions RFP ARN March 13, 2017
Disclaimer
The information contained in this presentation and related materials is presented for informational purposes only and subject to change. The Request for Proposals published by the Metropolitan Airports Commission will define the opportunities and processes fully. Proposers should not rely exclusively on this presentation with regard to the Request for Proposals process.
MSP Phase 2 Concessions RFP ARN March 13, 2017

3. The MAC Concessions Team
INTRODUCTIONS
The MAC Concessions Team
Eric Johnson, Director, Commercial Management & Airline Affairs
Matt Grimm, Manager, Concessions & Business Development
Liz Grzechowiak, Assistant Director, Concessions & Business Development
Kate Webb, Manager, Contracts & Proposals
Isabella Rhawie, Manager, Concession & Business Development
MSP Phase 2 Concessions RFP ARN March 13, 2017

4. MSP Phase 2 Concessions RFP ARN March 13, 2017
WELCOME TO MSP
WELCOME TO MSP!
MSP is one of the nation’s busiest airports with over 37 million passengers per year.
MSP is an international airport, a hub for Delta Air Lines and a gateway to Minnesota and the Upper Midwest region. Additional information about MSP is available at
MSP is owned and operated by the Metropolitan Airports Commission (MAC).
MSP Phase 2 Concessions RFP ARN March 13, 2017

5. MSP Phase 2 Concessions RFP ARN March 13, 2017
WHAT IS THE MAC?
WHAT IS THE MAC?
MAC is governed by a board of 15
Commissioners
Eight metro Commissioners appointed by
the Governor
One appointed by St. Paul Mayor
One appointed by Minneapolis Mayor
Four Governor appointed Commissioners from Greater Minnesota
One Governor appointed Commission Chairperson.
MAC owns and operates seven airports in the metropolitan area
Minneapolis-St. Paul International Airport (MSP)
Six reliever airports:
St. Paul Downtown, Flying Cloud, Crystal,
Anoka County-Blaine, Lake Elmo and Airlake
MSP Phase 2 Concessions RFP ARN March 13, 2017

6. MSP Phase 2 Concessions RFP ARN March 13, 2017
TERMINAL 1-LINDBERGH MAP
MSP Phase 2 Concessions RFP ARN March 13, 2017

7. Customer Demographics
Customer Profile MSP
Check-In Method
Traveling for Business or Leisure
Arrival Time Before Departure
Dwell Time
Traveling First Class Business or Economy
Travel Frequency
Mode of Transportation to Airport
Age Group
Connecting or Originating
Gender
Customer Demographics

8. Customer Profile by Connecting or Originating
MSP Customer Profile
Connecting/ Originating
40% Connecting
Higher than NA
Transportation to Airport
Check-In Method
Dwell Time
Business or Leisure
Travel Class
Travel Frequency
Age Group
Gender
Customer Profile by Connecting or Originating
Customer Demographics

9. Customer Profile by Dwell Time
MSP Customer Profile
Connecting/ Originating
40% Connecting
Higher than NA
Transportation to Airport
51% by car
Check-In Method
21% desk check-in
Lower than NA
Dwell Time
71% 90 minutes or more
Business or Leisure
Travel Class
Travel Frequency
Age Group
Gender
Customer Profile by Dwell Time
Customer Demographics

10. Customer Profile by Business or Leisure
MSP Customer Profile
Connecting/ Originating
40% Connecting
Higher than NA
Transportation to Airport
51% by car
Check-In Method
21% desk check-in
Lower than NA
Dwell Time
71% 90 minutes or more
Business or Leisure
54% Leisure
Closely matching NA
Travel Class
Travel Frequency
Age Group
Gender
Customer Profile by Business or Leisure
Customer Demographics

11. Customer Profile by Travel Class
MSP Customer Profile
Connecting/ Originating
40% Connecting
Higher than NA
Transportation to Airport
51% by car
Check-In Method
21% desk check-in
Lower than NA
Dwell Time
71% 90 minutes or more
Business or Leisure
54% Leisure
Closely matching NA
Travel Class
15% First or Business class
Slightly higher than NA
Travel Frequency
Age Group
Gender
Customer Profile by Travel Class
Customer Demographics

12. Customer Profile by Travel Frequency
MSP Customer Profile
Connecting/ Originating
40% Connecting
Higher than NA
Transportation to Airport
51% by car
Check-In Method
21% desk check-in
Lower than NA
Dwell Time
71% 90 minutes or more
Business or Leisure
54% Leisure
Closely matching NA
Travel Class
15% First or Business class
Slightly higher than NA
Travel Frequency
67% travels less than 6 times a year
Age Group
Gender
Customer Profile by Travel Frequency
Customer Demographics

13. Customer Profile by Age Group
MSP Customer Profile
Connecting/ Originating
40% Connecting
Higher than NA
Transportation to Airport
51% by car
Check-In Method
21% desk check-in
Lower than NA
Dwell Time
71% 90 minutes or more
Business or Leisure
54% Leisure
Closely matching NA
Travel Class
15% First or Business class
Slightly higher than NA
Travel Frequency
67% travels less than 6 times a year
Age Group
44% age 55 or older
Gender
Customer Profile by Age Group
Customer Demographics

14. Customer Profile by Gender
MSP Customer Profile
Connecting/ Originating
40% Connecting
Higher than NA
Transportation to Airport
51% by car
Check-In Method
21% desk check-in
Lower than NA
Dwell Time
71% 90 minutes or more
Business or Leisure
54% Leisure
Closely matching NA
Travel Class
15% First or Business class
Slightly higher than NA
Travel Frequency
67% travels less than 6 times a year
Age Group
44% age 55 or older
Gender
57% female
Customer Profile by Gender
Customer Demographics

15. Nonstop Service to 142 Destinations:
AIRLINES AT MSP
MSP Phase 2 Concessions RFP ARN March 13, 2017

16. Nonstop Service to 142 Destinations:
24 New Routes & 2017
MSP Phase 2 Concessions RFP ARN March 13, 2017

17. Nonstop Service to 142 Destinations:
Rank
Name
Population (millions)
Nonstop Markets 1
New York
23.7
232 2
Atlanta
6.4
219 3
Dallas - Ft. Worth
7.5
201 4
Chicago
9.9
200 5
Miami - Fort Lauderdale
6.7
182 6
Houston
6.9
174 7
Denver
3.4
159 8
Los Angeles
18.7
152 9
Washington D.C - Baltimore
9.6
151 10
Charlotte
2.6
146 11
Minneapolis - St. Paul
3.9
131 12
Detroit
5.3
128 13
San Francisco - Oakland
8.7
124 14
Philadelphia
7.2 15
Boston
8.2
113 16
Phoenix
4.6
102 17
Orlando
3.1 18
Seattle
101 19
Tampa-St. Petersburg
3.0 65 20
Portland 64 21
St. Louis
2.9 62 22
San Diego
3.3 52 23
Pittsburgh 43 24
Cleveland
3.5 32 25
Sacramento
2.5 28
MSP Phase 2 Concessions RFP ARN March 13, 2017

18. PASSENGERS DEPARTING BY TIME OF DAY
MSP Phase 2 Concessions RFP ARN March 13, 2017

19. MSP Phase 2 Concessions RFP ARN March 13, 2017
PASSENGER GROWTH
MSP Phase 2 Concessions RFP ARN March 13, 2017

20. MSP TOTAL CONCESSION AREA
MSP Phase 2 Concessions RFP ARN March 13, 2017

21. MSP TOTAL CONCESSION AREA
MSP Phase 2 Concessions RFP ARN March 13, 2017

22. CONCESSION SALES BY TYPE
MSP Phase 2 Concessions RFP ARN March 13, 2017

23. MSP Phase 2 Concessions RFP ARN March 13, 2017
ACDBE GOALS
MAC’s overall program goals: FY 2017 – 16% FY 2018 – 16% FY 2019 – 16% 2017 Concession RFP Goal: 18%
MSP Phase 2 Concessions RFP ARN March 13, 2017

24. 19 Units 4 Food Courts 4 Other OVERVIEW
29-34 Concepts
7 Full Service Restaurants and Bars
4 Limited Service Restaurants and Bars
4 Food Courts
(with a minimum of 14 concepts up to 19 concepts)
4 Other
(2 coffee units, 1 Juice Bar, 1 Snack concept)
MSP Phase 2 Concessions RFP ARN March 13, 2017

25. MSP Phase 2 Concessions RFP ARN March 13, 2017
BATCHES
Operators may offer proposals on any or all batches
Operators must propose a concept and full financial offer for each location within a batch
Contingent offers will not be accepted
MSP Phase 2 Concessions RFP ARN March 13, 2017

26. MSP Phase 2 Concessions RFP ARN March 13, 2017
BATCHES
MSP Phase 2 Concessions RFP ARN March 13, 2017

27. MSP Phase 2 Concessions RFP ARN March 13, 2017
BATCH 121
MSP Phase 2 Concessions RFP ARN March 13, 2017
Map page 7

28. MSP Phase 2 Concessions RFP ARN March 13, 2017
BATCH 122
MSP Phase 2 Concessions RFP ARN March 13, 2017
Map page 1

29. MSP Phase 2 Concessions RFP ARN March 13, 2017
BATCH 123
MSP Phase 2 Concessions RFP ARN March 13, 2017
Map pages 5,7,8 & 9

30. MSP Phase 2 Concessions RFP ARN March 13, 2017
BATCH 124
MSP Phase 2 Concessions RFP ARN March 13, 2017
Map pages 7 & 11

31. MSP Phase 2 Concessions RFP ARN March 13, 2017
BATCH 125
Map pages 5, 6 & 11
MSP Phase 2 Concessions RFP ARN March 13, 2017

32. MSP Phase 2 Concessions RFP ARN March 13, 2017
BATCH 126
MSP Phase 2 Concessions RFP ARN March 13, 2017
Map page 11

33. MSP Phase 2 Concessions RFP ARN March 13, 2017
BATCH 127
Map page 7
MSP Phase 2 Concessions RFP ARN March 13, 2017

34. RFP PHASE 2 FOOD & BEVERAGE TIMELINE
Q4 2016: Request authorization to issue RFP
Q1 2017: Issue RFP
Q2 2017: Mandatory Pre-proposal Conference
Q2 2017: Deadline for Submission
Q3 2017: Recommendation of finalists
Q4 2017: Finalize agreements
Q Q4 2019: Build out
MSP Phase 2 Concessions RFP ARN March 13, 2017

35. MSP Phase 2 Concessions RFP ARN March 13, 2017
LET’S DO THIS!
Operators who share our passion and commitment to customer service.
Operators who go beyond expectations to serve our customers with excellence, diversity and quality.
Contribute to a well balanced program complimenting the recent development.
Thoughtful balance of recognized national brand names along with local favorites to satisfy the needs and likes of various customers.
Operators with the ambition and motivation to keep MSP a trailblazer in the retail and food concessions industry.
MSP Phase 2 Concessions RFP ARN March 13, 2017

36. MSP Phase 2 Concessions RFP ARN March 13, 2017
QUESTIONS?
MSP Phase 2 Concessions RFP ARN March 13, 2017