Download presentation
Presentation is loading. Please wait.
1
Melinda Doherty, MLS(ASCP)SM Dennis Valena, MSE, MLS(ASCP)
Baylor Scott and White Health North Texas Region Supporting a Data Driven Laboratory Melinda Doherty, MLS(ASCP)SM Dennis Valena, MSE, MLS(ASCP)
2
SoftReports developed for laboratory/organization management
Categories of SoftReports: Productivity Test Utilization QA Results Setup/Dictionary
3
Productivity Reports used for TAT
Subcategories (details)of TAT Collection Distribution Receiving Distribution Critical Results reporting TAT
4
Productivity - TAT (on Order date)
TAT by Priority for a Dept 4
5
Productivity - TAT (on Order date)
TAT by Test for a Dept 5
6
Productivity - TAT (on Order date)
TAT detail report 6
7
Productivity - TAT (on Collection date)
TAT by Test in a Dept ordered by specified Wards 7
8
Productivity – Critical Results Notification TAT
8
9
Lab dashboard for ED TAT of CBC
Receive to Verify monthly monitor 9
10
Lab dashboard to monitor critical result notification
10
11
Daily dashboard – Laboratory posts data for staff to monitor performance
11
12
Monthly dashboard – Laboratory posts data for staff to monitor performance
12
13
Productivity – Collection Distribution
Lab draws per location per hour 13
14
Productivity – Collection Distribution
Lab draws per phlebotomist per hour 14
15
Productivity – Collection Distribution
Detail report - Lab draws per hour per phlebotomist 15
16
Productivity Collection hourly distribution average 1 year 16
17
Productivity – Receiving Distribution
Total specimens received per tech per hour 17
18
Productivity – Receiving Distribution
Total tests received per tech per hour 18
19
Productivity – monthly comparison
Day of week – Tests received per hour 19
20
A study that was done using SoftLab data at Baylor University Medical Center to justify phlebotomy assisted collection 20
21
21
22
22
23
23
24
24
25
Laboratory Use of Productivity reports
Goal setting Dashboard reporting Performance management Staff management 25
26
Reports used for test utilization
Volume Per patient account Per test type Per location Per ordering doctor Department specific Duplicate orders Reflex tests 26
27
Test Utilization – Volume by Test
27
28
Test Utilization – Volume by Dept
28
29
Test Utilization – Volume by Reflexed Test
29
30
Test Utilization – Duplicates per Acct
30
31
Laboratory use of test utilization reports
Identify excessive ordering patterns Reduce costs Trending 31
32
Reports used for QA Blood fill volume Cancelled orders Recollects 32
33
QA – Blood Fill Volume 33
34
QA Blood Culture monthly fill rate monitor 34
35
QA – Recollects 35
36
Laboratory use of QA reports
Goal setting CAP compliance Dashboard reporting 36
37
Results HGA1C/INR – cardiac facilities GLU – diabetes education
Verigene/PNA FISH – pharmacy report Epi reports for general lab – ED / Infection Ctl Sepsis protocol compliance 37
38
Results – Verigene/PNA Fish
38
39
Results – Gen Lab Epi Report
39
40
Results – Glucose monitoring
40
41
Use of result reports Reduce costs Patient safety Compliance 41
42
Setup/Dictionary Test Catalog Test Reference Range 42
43
Setup – Test Catalog 43
44
Setup – Test Reference Range
44
Similar presentations
