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Melinda Doherty, MLS(ASCP)SM Dennis Valena, MSE, MLS(ASCP)

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Presentation on theme: "Melinda Doherty, MLS(ASCP)SM Dennis Valena, MSE, MLS(ASCP)"— Presentation transcript:

1 Melinda Doherty, MLS(ASCP)SM Dennis Valena, MSE, MLS(ASCP)
Baylor Scott and White Health North Texas Region Supporting a Data Driven Laboratory Melinda Doherty, MLS(ASCP)SM Dennis Valena, MSE, MLS(ASCP)

2 SoftReports developed for laboratory/organization management
Categories of SoftReports: Productivity Test Utilization QA Results Setup/Dictionary

3 Productivity Reports used for TAT
Subcategories (details)of TAT Collection Distribution Receiving Distribution Critical Results reporting TAT

4 Productivity - TAT (on Order date)
TAT by Priority for a Dept 4

5 Productivity - TAT (on Order date)
TAT by Test for a Dept 5

6 Productivity - TAT (on Order date)
TAT detail report 6

7 Productivity - TAT (on Collection date)
TAT by Test in a Dept ordered by specified Wards 7

8 Productivity – Critical Results Notification TAT
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9 Lab dashboard for ED TAT of CBC
Receive to Verify monthly monitor 9

10 Lab dashboard to monitor critical result notification
10

11 Daily dashboard – Laboratory posts data for staff to monitor performance
11

12 Monthly dashboard – Laboratory posts data for staff to monitor performance
12

13 Productivity – Collection Distribution
Lab draws per location per hour 13

14 Productivity – Collection Distribution
Lab draws per phlebotomist per hour 14

15 Productivity – Collection Distribution
Detail report - Lab draws per hour per phlebotomist 15

16 Productivity Collection hourly distribution average 1 year 16

17 Productivity – Receiving Distribution
Total specimens received per tech per hour 17

18 Productivity – Receiving Distribution
Total tests received per tech per hour 18

19 Productivity – monthly comparison
Day of week – Tests received per hour 19

20 A study that was done using SoftLab data at Baylor University Medical Center to justify phlebotomy assisted collection 20

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25 Laboratory Use of Productivity reports
Goal setting Dashboard reporting Performance management Staff management 25

26 Reports used for test utilization
Volume Per patient account Per test type Per location Per ordering doctor Department specific Duplicate orders Reflex tests 26

27 Test Utilization – Volume by Test
27

28 Test Utilization – Volume by Dept
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29 Test Utilization – Volume by Reflexed Test
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30 Test Utilization – Duplicates per Acct
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31 Laboratory use of test utilization reports
Identify excessive ordering patterns Reduce costs Trending 31

32 Reports used for QA Blood fill volume Cancelled orders Recollects 32

33 QA – Blood Fill Volume 33

34 QA Blood Culture monthly fill rate monitor 34

35 QA – Recollects 35

36 Laboratory use of QA reports
Goal setting CAP compliance Dashboard reporting 36

37 Results HGA1C/INR – cardiac facilities GLU – diabetes education
Verigene/PNA FISH – pharmacy report Epi reports for general lab – ED / Infection Ctl Sepsis protocol compliance 37

38 Results – Verigene/PNA Fish
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39 Results – Gen Lab Epi Report
39

40 Results – Glucose monitoring
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41 Use of result reports Reduce costs Patient safety Compliance 41

42 Setup/Dictionary Test Catalog Test Reference Range 42

43 Setup – Test Catalog 43

44 Setup – Test Reference Range
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