1. Better Land Management in Botswana Through an Integrated Electronic Land Management System
Mr. Thato Raphaka - Ministry of Land Management, Water and Sanitation Services
Dr. Niko Zorkin- ENKON Information Systems
Mr. Kent Nilsson - Lantmäteriet

2. Key Objectives for Land Management
Guarantee ownership and security for Tribal, State and Free-Hold Lands
Efficient and Effective Land Services to the Botswana Citizens
Timely Management of Land Disputes and Appeals
Security for Credit Facilities
Support other Government Services (Property Taxation, etc.)

3. Past Challenges Three Tenure Systems have Different Legislation
All Tribal Land is not Surveyed and Registered
Customer Satisfaction Levels are not at Acceptable Levels
Delays in the Land Administration Processes
National Land Accounting is Difficult
While the design and implementation of the LIS has to-date helped the Government of Botswana achieve its commitment to establishing new land management processes, there were and are many associated challenges including:
Ensuring that governmental staff are committed to the changes necessary
There is a sufficient budget to implement and sustain the project
The involved parties fully understand each other and appreciate their differences
Changes to existing legislation are made to facilitate the turning of paper processes into electronic ones
Information entered into the system is accurate, definitive and unimpeachable
Such challenges have and will continue to be overcome with continual dialogue between all parties involved with the design and implementation of the LIS

4. Root Causes for Land Administration Issues
Multiple Systems with Little Integration
Silo-oriented – different procedures used for the same business processes
No Dedicated Land Information Technology Organization
Lacking communication across agencies

5. Key Objectives of a New System
Land Administration must be:
Harmonized
Standardized
Integrated
Cost Effective
Transparent
Help centralize and consolidate land management processes while allowing new land management processes to be established at scale. Despite numerous proposed benefits such as on-line registration of lots, electronic land title transfers and simpler allocation of lots to citizens, the success of this LIS is partly contingent upon local commitment at all levels of government and hands-on-work within Botswana. The result will be a fit-for-purpose LIS that is believed to be critical to the long-term development of the country through the implementation of efficient and scalable land management processes.

6. Key Considerations Harmonize Land Laws
Compulsory Registration of All Land
All Land needs to be Surveyed
Use of Land including Customary Lands as Collateral
Harmonization of IT Systems
Changes to existing legislation to facilitate the turning of paper processes into electronic ones
Historical land rights such as Title Deeds and Tribal Land Certificates existed only in hard copy formats at the start of the project
Information needed to be converted into an electronic form suitable for uploading into the LIS in a highly accurate and efficient manner
Allocating already stressed resources in the various government departments and the Land Boards and Sub-Land Boards who manage Tribal Land was challenging
Well-defined procedures that could be replicated easily through these organizations and using contracted resources were used to overcome this challenge

7. How Was it Done? Collaboration was needed between:
The Ministry of Land Management, Water and Sanitation Services and other Government Ministries
ENKON Information Systems - A software development company from Canada
Lantmäteriet, the Swedish Mapping, Cadastral and Land Registration authority
These partners have provided the leadership and capacity building that is required for the long term success of the LIS including support and training in areas such as land management policy, test and quality assurance, security, and database administration
These partners will continue to be involved with the operation and maintenance of the system.

8. What Did the Partners Bring to the Table?
The partners provided the leadership and capacity building in areas such as:
Land management policy
Legal Frameworks
Software Design and Development
Test and Quality Assurance
Security
Database administration
These partners have provided the leadership and capacity building that is required for the long term success of the LIS including support and training in areas such as land management policy, test and quality assurance, security, and database administration
These partners will continue to be involved with the operation and maintenance of the system.

9. What was the Project?
Software Development Program for an Electronic Land Information System
Integration with Other Government Systems
Migration of Existing Data (e.g., scanning of Deeds)
Survey of all Land in the country
Training
Long Term Support from Partners
Multi

10. SOFTWARE DEVELOPMENT LIS PACKAGES Mapping Physical Plan Register
Deeds Registry
Plot and Plan Registry
Land Applications
Land Transactions
Lease Management
Seven initial packages
Two future packages will include the Land Tribunal for Disputes

11. Integration
Importance is placed on integrating the LIS with the many other government systems such as:
Tax
National identity
Electoral Commission
Financial systems
GIS Systems

12. Benefits of Integration
Reinforcing anticorruption policies
Enhancing detection of unlawful activities
Producing statistical data for better decision making
Easier sharing of land information between agencies

13. Migration of Existing Data
The most challenging aspect of the project to-date has been the administration of legacy data
Historical land rights such as Title Deeds and Tribal Land Certificates existed only in hard copy formats
Information needed to be converted into an electronic form suitable for uploading into the LIS in a highly accurate and efficient manner

14. Change Management
Ensuring that governmental staff are committed to the changes necessary
Managing the Change
There is a sufficient budget to implement and sustain the project
The involved parties fully understand each other and appreciate their differences
Commit to Long Term Support

15. Resulting Benefits of the LIS
A Web Based (electronic) LIS
Centralized and Consolidated Land Management Processes Across All Departments
Consistent Approach to Land Management
Full Integration with Other Government Systems
Supported Electronic Land Title Transfers
The LIS will result in knowing: Who owns what; Where do they own it; and, What is the Land Used for.
Address the country's short-term needs
Have the capacity to grow as new land management policies and procedures are established
Result in better harmonization, standardization and integration of reliable, cost effective and transparent land management processes
Improve service delivery to the public
The LIS will change how land management is addressed within the country as a whole through a streamlined "fit for purpose" computerized system that will cater to the country's needs now and in the future

16. Questions?