1. Program Review Presentation May 5, 2010
Business Office
Program Review Presentation
May 5, 2010

2. Program Description
The primary goal of Business Services is to provide efficient support in financial matters to students and staff.
Facilitates all financial transactions
Provides support to faculty and staff in the purchasing process
Serves as the payroll office for the processing of classified and student help payroll
Serves as the campus budget office
Distributes staff and student payroll
Distributes student financial aid payments
Collects student fee payments
Collects fees for and issues student parking permits
Distributes and tracks Regional Transit (RT) stickers issued on campus and at the Natomas Center
Distributes building/office keys
Brief Description of your program. Who are you? One Slide, 2 minutes

3. Program -- Strengths Staff Program Management
Dedicated and knowledgeable
Focused on serving the campus community
Courteous and prompt without sacrificing quality
Reflective of the campus community
Program Management
Complies with and enforces board policies and regulations regarding student fees, purchasing, and other fiscally related functions
Implements local, state and federal guidelines with accuracy and transparency
Meets program requirements while providing effective service

4. Program -- Challenges Staffing and Space
Ten permanent staff meeting the needs of 40,000 students and hundreds of faculty/staff
Although many services have moved online, the increase in headcount, faculty and staff, and fiscal activities sometimes strain a small office

5. Planning Implications
What are the planning implications?
Equipment
Continued staff development
Space allocation
Staffing needs
Resource allocations supporting these objectives
Computer replacement is always a priority; without up to date hardware increasingly complicated software is difficult to fully utilize
Office remodeling could better utilize limited space while meeting ADA requirements
New classified staff are needed as specialized programs increase