1. Performance Mgmt and CSBG What do we count? Why do we count that?
National Performance Indicators (NPIs) – A Crosswalk of Performance Indicators with Other Similar Programs
What do we count?
Why do we count that? JT
National Association for State Community Services Programs

2. Performance Measurement and CSBG
Workshop Objectives
This session will focus on understanding how the current NPIs relate to other funding sources and their indicators.
This research will inform how the Family and Individual CSBG indicators may be adapted to tell a stronger picture of success in the CSBG Network.
Participant feedback: other funding sources that may be helpful to roll up into the overall reporting for CSBG success as related to the Six National Goals
Indicators of success are commonly reported by CAAS to many different funding sources.
Each of the sources requires different specificity of performance that they consider success. 
JENAE
_introductions?
National Association for State Community Services Programs

3. Performance Measurement and CSBG
Six National Goals
1. Low-income people become more self-sufficient. 2. The conditions in which low-income people live are improved. 3. Low-income people own a stake in their community. 4. Partnerships among supporters and providers of services to low-income people are achieved. 5. Agencies increase their capacity to achieve results. 6. Low-income people, especially vulnerable populations, achieve their potential by strengthening family and other supportive systems.
JENAE
National Association for State Community Services Programs

4. Comprehensive Framework for Measuring Success
Performance Measurement and CSBG
Comprehensive Framework for Measuring Success
The Six National Goals are interconnected to form a holistic framework for the CSBG Network to address needs at the three levels of engagement: family, community, and agency.
Do the agency strategies touch on ALL of the goals, at all three levels?
Why or why not?
JENAE
National Association for State Community Services Programs

5. Performance Management Framework
Performance Measurement and CSBG
Performance Management Framework
JENAE
National Association for State Community Services Programs

6. Contrasting Family, Agency, Community
Performance Measurement and CSBG
Contrasting Family, Agency, Community
Outcomes related to
One individual or one family
Org Standards/ Agency capacity
Community condition or system
Domains of change
Employment
Education
Income Management
Housing
Nutrition
Health
Family Development
Maximum Feasible Participation
Consumer Input and Involvement
Community Engagement
Community Assessment
Vision and Direction
Organizational Leadership
Board Governance
Strategic Planning
Operations and Accountability
Human Resource Management
Financial Operations and Oversight
Data and Analysis
Policy
Public Safety
Social capital and civic engagement
Economic opportunities, commercial assets, access to financial services
Facilities
Services
Barbara
National Association for State Community Services Programs

7. Performance Measurement and CSBG
Examples of OUTCOMES
Families and Individuals increase self-sufficiency
Families and Individuals become employed
Families and Individuals achieve a change in:
housing, transportation, health, nutrition, education, education, family development, etc.
Families and Individuals decrease need for supportive services
Families and Individuals achieve increase in economic status and stability
Families and Individuals improve quality of life
In developing the outcome framework, we considered the statutory purposes of CSBG legislation: moving low income individuals and families toward self sufficiency. BM
National Association for State Community Services Programs

8. Examples of SERVICES/OUTPUTS
Performance Measurement and CSBG
Examples of SERVICES/OUTPUTS
Crisis intervention
Skill development
Enrollment in or access to resources, programs, or assets needed to achieve a change/ goal
housing, transportation, health, nutrition, education, pharmacies, grocery stores, schools and other education services, food boxes, completion of GED program, emergency assistance, day care services, budgeting classes etc.
In developing the outcome framework, we considered the statutory purposes of CSBG legislation: moving low income individuals and families toward self sufficiency. BM
National Association for State Community Services Programs

9. Example: People, Services, Outcomes
Performance Measurement and CSBG
Example: People, Services, Outcomes
Outcome Examples: Obtained jobs, completed education, increased income, improved parenting, secured housing, increased housing, created jobs;
Service Examples: Job Training, Work Experience, Scholarships, Financial Education, Support Group, Case Management, Housing Counseling, Food Assistance, Business Development, Housing Development
People Examples: Enrollment income data, Exit income data, demographics, follow up results.
In developing the outcome framework, we considered the statutory purposes of CSBG legislation: moving low income individuals and families toward self sufficiency. BM
National Association for State Community Services Programs

10. ROMA Next Generation Theory of Change

11. Identifying Pathway to Self Sufficiency
Benchmark
Description of status
Thriving
(Self Sufficient)
The ability to meet family basic needs without assistance, and to have sufficient discretionary income for savings and emergency expenses.
Safe
The ability to meet family basic needs without public assistance.
Stable
The ability to meet family basic needs.
Prevention Line
Vulnerable
The in-ability to meet all of the family basic needs.
In-Crisis
The in-ability to meet all of the family basic needs, with some needs in a critical state (eviction notice expired or homeless, no food in the house, utilities shut off).
this scale is a way to define movement toward family self sufficiency (identified as "Thriving") and family stability (identified as Stable).
Basic needs are defined as including the CSBG life domains (housing, health, nutrition, education, employment, income management,
three possibilities: a positive change, negative change, or no change.
The definitions for “basic needs” may be different when applying this scale to vulnerable populations – BM

12. Performance Mgmt and CSBG
CSBG National Goal One
Goal Language: People with low incomes move toward self sufficiency.
Broad Indicators:
Individuals develop skills
Families acquire or maintain assets and resources for basic needs BM
National Association for State Community Services Programs

13. Performance Mgmt and CSBG
CSBG National Goal Six
Goal Language: Low-income people, especially vulnerable populations, achieve their potential by strengthening family and other supportive environments.
Vulnerable populations:
Infants, children, youth
Senior citizens
Individuals with disabilities
Achieve potential
Strengthening family and supportive systems BM
National Association for State Community Services Programs

14. Funding Sources reported by CAAs in FY13
Performance Measurement and CSBG
Funding Sources reported by CAAs in FY13
Federal Program
(note: not comprehensive list)
% of CAAs reporting funding in FY13
4c. Head Start (HHS)
30.50%
4a. LIHEAP - Fuel Assistance (HHS) (include oil overcharge $$)
15.47%
5c. All other USDA Food programs
7.90%
4i. Temporary Assistance to Needy Families (TANF)
6.04%
4d. Early Head Start (HHS)
4.45%
4k. Total Other HHS Resources
3.43%
4b. LIHEAP - Weatherization (HHS) (include oil overcharge $$)
3.29%
Lauren
National Association for State Community Services Programs

15. External Funding Sources in Network
Performance Measurement and CSBG
External Funding Sources in Network
Federal Program
(note: not comprehensive list)
% of CAAs reporting funding in FY13
6b. Section 8
2.87%
7a. Workforce Investment Act (WIA)
2.70%
5a. WIC (USDA)
2.45%
4j. Child Care Development Block Grant (CCDBG)
2.26%
4g. Medicare/Medicaid (HHS)
2.25%
6h. All other HUD including homeless programs
2.10%
Weatherization (DOE) (include oil overcharge $$)
1.85%
Lauren
National Association for State Community Services Programs

16. External Funding Sources in Network
Performance Measurement and CSBG
External Funding Sources in Network
Lauren
National Association for State Community Services Programs

17. External Funding Sources
Based on extensive feedback from the network and the IS data, we have reviewed the current National Performance Indicators (which have been a focus of CSBG/Community Action reporting since 2004) and have identified key indicators from the below list of national programs received through CAAs across the country:
Early Head Start (EHS)
Head Start (HS)
Housing and Urban Development (HUD)
Assets for Independence (AFI)
Office of Juvenile Justice and Delinquency Prevention (OJJDP)
Adult Education and Literacy (DAEL)
Community Development Block Grant (CDBG)
US Department of Agriculture (USDA)
Workforce Innovation and Opportunity Act (WIOA)
Agency on Aging (AOA)

18. Examples of Connections: CSBG National Goal One
Performance Mgmt and CSBG
Examples of Connections: CSBG National Goal One
Current NPI 1.1: The number and percentage of low-income participants who get a job or become self-employed as a result of Community Action Assistance. Examples of External Indicators that would link to current NPI: WIOA – The percentage of program participants who are in unsubsidized employment during the second quarter after exit from the program. HUD – Metric 4.1: Change in Employment income during the reporting period for system stayers ; Metric 4.4: Change in employment income from entry to exit for system leavers
Rae
National Association for State Community Services Programs

19. Examples of Connections: CSBG National Goal One
Performance Mgmt and CSBG
Examples of Connections: CSBG National Goal One
Current NPI 1.2(b): The number and percent of individuals that completed ABE/GED and received a certificate or diploma.
Examples of External Indicators that would link to current NPI:
DAEL*- Follow-up measures - Learners who obtain a GED, secondary school diploma, or recognized equivalent after exit.
Current NPI 1.2(c): The number and percent of individuals who completed post-secondary education program and obtained a certificate or diploma.
WIOA - The percentage of program participants who obtain a recognized postsecondary credential or a secondary school diploma or recognized equivalent during participation in, or within one year after exit from the program.
Rae
*Department of Education - Office of Career, Technical and Adult Education -The Division of Adult Education and Literacy (DAEL)
National Association for State Community Services Programs

20. Examples of Connections: CSBG National Goal Six
Performance Measurement and CSBG
Examples of Connections: CSBG National Goal Six
Current NPI 6.3 (a-i) : The number and percentage of all infants, children and youth participating in developmental or enrichment programs who achieve program goals.
Examples of External Indicators that would link to current NPI:
Head Start – Domain areas of Language Development, Logic & Reasoning, Approaches to Learning, Social & Emotional Development, and Physical Development & Health
USDA - Food and Nutrition Services Objective 4.1: Improve Access to Nutritious Food
Rae
National Association for State Community Services Programs

21. Examples of Connections: CSBG National Goal Six
Performance Measurement and CSBG
Examples of Connections: CSBG National Goal Six
Current NPI 6.3 (j & k): The number and percent of parents and other adults who learn and exhibit improved parenting skills, and family functioning skills.
Examples of External Indicators that would link to current NPI:
DAEL*- Educational gains - Educational functioning levels in reading, writing, speaking, and listening and functional areas
Early Head Start- Parents make progress toward their educational, literacy, and employment goals.
Rae
*Department of Education - Office of Career, Technical and Adult Education -The Division of Adult Education and Literacy (DAEL)
National Association for State Community Services Programs

22. Performance Measurement and CSBG
Discussion
What information do you report to other funding sources that may be helpful to measure and report overall CSBG success related to the Six National Goals?
Poll the room: what is your roll in data collection and reporting
Also ask about kind of data collection and tracking.
National Association for State Community Services Programs

23. Performance Measurement and CSBG
Take Aways
Multiple resources are brought together by local CAAs as they seek to assist families move toward self-sufficiency.
There are a variety of existing indicators used to measure success for each funding source.
These indicators contribute to the ability to report success in the CAA mission and will be considered as the Network revamps the NPIs to better measure and showcase success.
Rae or Jenae
National Association for State Community Services Programs

24. Performance Measurement and CSBG
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National Association for State Community Services Programs