1. The Emotional Intelligence Association
Developing the Emotional Intelligence of Leaders

2. The Emotional Intelligence Association
Workshop Aims
By the end of the workshop you will be able to:
Understand the key principles of Emotional Intelligence .
Identify your own current levels of Emotional |intelligence.
Explore how Emotional intelligence can be used to develop future leaders and other people in your organisation.
Record on an Action Plan how you develop and increase your own personal levels of Emotional intelligence.

3. The Emotional Intelligence Association
What makes a great Leader?
List on post-its all words and phrases

4. The Emotional Intelligence Association
“The capacity for recognising our own feelings and those in others, for motivating ourselves, for managing emotions well in ourselves and in our relationships.” Daniel Goleman
“Emotional Intelligence is the ability to understand, accept and recognise our own emotions and feelings, including their impact on ourselves and other people and to use this knowledge to improve our own behaviours as well as to manage and improve our relationship with others.”
Ann Cartwright and Amanda Solloway,
“Emotional Intelligence - Activities to develop you and your business” Gower 2009
Daniel Goleman’s Definition is
“The capacity for recognising our own feelings and those in others, for motivating ourselves, for managing emotions well in ourselves and in our relationships.”

5. The Emotional Intelligence Association
Daniel Goleman’s Model
Self Awareness
Social Awareness
Self Management
Relationship Management
DG uses a four quadrant Model. We have chosen to use Four Triangles to reflect to central position of “Self-Awareness” to EI - without Self Awareness we cannot have EI
We have also chosen to include to other elements – Core Skills which underpin all of the elements and Inspirational Leadership as the key quality that will emerge from being EI

6. The Emotional Intelligence Association
Relationship Management
Social Awareness
Self Awareness
Self Management
Inspirational Leadership
DG uses a four quadrant Model. We have chosen to use Four Triangles to reflect to central position of “Self-Awareness” to EI - without Self Awareness we cannot have EI
We have also chosen to include to other elements – Core Skills which underpin all of the elements and Inspirational Leadership as the key quality that will emerge from being EI
Core Skills

7. The Emotional Intelligence Association
Core Skills
Communication Skills
Real listening
Understanding, reading and using body language.
Giving, receiving and using feedback.
Understanding, recognising and using internal dialogues
Language, voice tone and their role in effective communication.

8. The Emotional Intelligence Association
Core Skills
Emotional Consciousness
Understanding and being awareness of own emotions and what triggers them.
Managing, Controlling and Using Emotions Effectively.
Recognising and Interpreting the Emotional Behaviours of others
Recognising, Accepting and Using Intuition effectively

9. The Emotional Intelligence Association
Self Awareness
Understanding/knowing self
Knowing my values and beliefs
Understanding and using personal motivation
Self confidence
Integrity
Personal power and its impact on others
Learning to be comfortable in my own skin
Personal vision and values
Self Awareness

10. The Emotional Intelligence Association
Self Management
Self-coaching
Self-esteem v self respect
Becoming a role model
Managing personal change
Personal goals
Positive thinking
Working with your intuition
Self Management

11. The Emotional Intelligence Association
Social Awareness
Recognising and valuing differences and similarities.
Recognising and using empathy
Understanding and entering someone else’s world
Establishing rapport with others
Recognising and acknowledging the behaviours and emotions of others
Recognising and understanding organizational values/behaviours/beliefs
Social
Awareness
Recognising and acknowledging the behaviours and emotions of others – This relates to both positive and negative behaviours and emotions. The process of recognising and acknowledging both our own and other people’s emotions and behaviours cn and does help us to deal with their impact more effectively.

12. The Emotional Intelligence Association
Relationship Management
Seeking solutions/problem solving
Assertiveness – helping others to be more assertive
Establishing and building long-term relationships
Recognising what drives and motivates others
Developing and maintaining openness, trust and honesty
Change catalyst
Team working and collaboration
Goal setting and goal achievement
Relationship
Management
Recognising what drives and motivates others – this is an area will focus on in this workshop.

13. The Emotional Intelligence Association
Inspirational Leadership
Effective networking
Developing influencing skills.
Developing leadership capacity
Inspiring a shared vision
Making your customer relations legendary
Developing Influencing skills – This is an important area that can be abused if not properly understood and used. It is a key skill needed by leaders and managers in the workplace.

14. The Emotional Intelligence Association
Matching what makes a great Leaders to Emotional Intelligence.
Post your groups responses on to the flipchart
Relationship Management
Self Management
Self Awareness
Social Awareness

15. The Emotional Intelligence Association
Developing Emotional Intelligence skills in your Business?
How would your business benefit from increasing and developing the EI of your leaders and staff?
How can you make this happen?
Relationship Management
Self Management
Self Awareness
Social Awareness

16. The Emotional Intelligence Association
Developing your Personal Action
Use the findings from the Self Assessment Questionnaire to help your to prepare your personal action plan.

17. The Emotional Intelligence Association

18. The Emotional Intelligence Association
Thank You
Any Questions?
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