1. Leading with Emotional Intelligence: Change You Can Believe In
Global Leadership Summit
Loma Linda University
February 2009
Dr. Susan M. Baker, Presenter
Oakwood University

2. Emotional Intelligence (EI)
EI has been called one of the most important skills of 21st century for personal and professional effectiveness
Is considered by some to be more significant than intelligence quotient (IQ)
Popularized by psychologist Daniel Goleman
Many EI principles are Bible based

3. Resources on EMOTIONAL INTELLIGENCE

4. Why Discuss EI?
Leaders need a toolbox of effective strategies for leading people
No matter where you are in the world, intelligent control of emotions is difficult for people
In the global community, getting along with people is becoming more important than technical skills
The challenges of leadership demand knowledge of how emotions impact effectiveness

5. Why Discuss EI Here?
The Seventh-day Adventist Church aims to develop competent leaders driven by mission and excellence that inspires others to unity, growth, quality of life and discipleship.
--Mission Statement from the Vision for Leadership Development in the SDA Church

6. Emotional Intelligence Is:
Definition
Emotional Intelligence Is:
1st The ability to understand your emotions and the emotions of others
2nd The ability to manage emotions, both yours and others
3rd The power to use emotions to enhance, and not destroy

7. Biblical Insight
For the commandments…are summed up in this one rule: “Love your neighbor as yourself.”
Love does no harm to a neighbor. Therefore, love is the fulfillment of the law.
--Romans 13:9, 10

8. Emotional Intelligence
is love
in practical action!

9. The World Health Organization
The decline in the ability to control passions and emotions for the common good, rather than for self-interest, has caused the destruction of peace in individuals, families, communities, countries, and the whole world.

13. Iceberg in Antarctica

14. EMOTIONS: We All Have Them
Fear
Anger
Compassion
Contentment
Happiness
Depression
Pride
Aggressiveness
Lust
Enthusiasm
Euphoria
Joy
Self -doubt
Bitterness
Anxiety
Love
Spiritual Fervor
Guilt and Shame
Confidence
Trust
Envy

15. All Emotions Need Management

16. The Emotional Center
AMYGDALA
PREFRONTAL AREA
front
back 1

17. How Emotions Get Us In Trouble…
What the research says about:
Hot emotions
Cold emotions
Low impulse control

18. Event + Response = Outcome
Success Formula
Event + Response = Outcome

19. Emotionally Unintelligent People
Cause emotional train wrecks/general disturbance
Get passed over for promotions
Often have to change jobs frequently
Constant drama with co-workers/subordinates
Cause trouble in communities
Raise *!+# in churches
Have family and work problems regularly
Make bad choices in love and other relationships

20. The Biblical Imperative
How wonderful it is, how pleasant, when brothers live in harmony. Psalm 133:1
If it is possible, as much as depends on you, live peaceably with all men. Romans 12:18

21. It Takes Work!
“But character is not the result of accident; it is not due to special favors or endowments of Providence. A noble character is the result of self-discipline, of the subjection of the lower to the higher nature--the surrender of self for the service of love to God and man.”
-Ellen White, Education

22. Four Keys To Building EI

23. #1 Self Awareness: Being aware of your emotions and honest about their impact on you and others
Includes:
Being in touch with your emotional states
Knowing your strengths and limitations
Biblical Insight: But let a man examine himself…
(1 Corinthians 11:28)

24. #2 Self Management: Making your emotions work for you and not against you
Includes:
Keeping destructive emotions under control
Maintaining honesty and integrity at all times
Developing optimism, seeing the positive
Biblical Insight: Better a patient man than a warrior, a man who controls his (emotions) than one who takes a city Proverbs 16:32

25. #3 Relationship Management: Building collaborative and satisfying relations with others
Includes:
Nurturing relationships with significant others
Helping others succeed
Managing conflict by using communication
Biblical Insight: 1 Corinthians 13

26. #4 Social Awareness: Understanding and accepting the emotions and perspectives of others
Includes:
Accepting the diversity among people
Being aware of how organizations work
Service to others, the community, the world
Working to achieve justice
Biblical Insight: …what does the Lord require of you but to do justly, to love mercy, and to walk humbly with your God? Micah 6:8

27. How To Increase Your EI:
1) Commit to living with EI
2) Identify area(s) to work on
3) Set up a plan for change
4) Put plan into action and evaluate results
5) Ask others you trust to help
6) Keep your emotional needs satisfied (avoid HALT)

28. Ten Things ALL People Need. . .
Support (encouragement/positive reinforcement)
Trust (ability to be vulnerable with hopes and fears)
Laughter (puts life into perspective)
Touch (physical contact humans vital to life)
Intimacy (knowing and letting yourself be known)
Communication (speaking and listening)
Sharing (common experiences give strength)
Community (family, neighbors, state, country)
Passion (enthusiasm, vitality, intense feeling)
Love (integral to being human; need to give and get)

29. So here’s what I want you to do, God helping you: Take your
everyday, ordinary life—your sleeping, eating, going-to-work
and walking around life—and place it before God as an
offering…Fix your attention on God. You’ll be changed from
the inside out Romans 12:1, 2 (The Message Bible)

30. Education. Excellence. Eternity.
God Bless You!
Oakwood University
7000 Adventist Boulevard
Huntsville, AL
Education. Excellence. Eternity.