0. Master your Emotional Intelligence
WEBINAR
Master your Emotional Intelligence
Peter Krakaur
May 2, 2017

1. Agenda What is EI/EQ? Strategy & Goals Career Skills Toolkit
Definitions
A Personal Journey
Define your path
Understand what EI/EQ means
Identify your strategy and goals
Assess your skills & plan your future

2. Context & Perspective Large law/In-house professional Paralegal
Peter Krakaur
Large law/In-house professional
Paralegal
Extern to district court judge
Lawyer
Of Counsel/Knowledge Manager
Chief Knowledge Officer
Legal Operations Professional

3. What is EQ? IQ EQ Communication Innovation Management Personality
How to think about Emotional Intelligence IQ EQ
Business Operations
Communication
Data & Reporting
Innovation
eDiscovery
Management
Financial
Personality
Knowledge & Content
Project Management
Practice-specific
Teamwork
Process & Project
Technology

4. Communication & Innovation
How to think about Emotional Intelligence
Communication
Innovation
Client Focus
Develop New Ideas
Conflict Management
Encourage New Ideas
Concise
Entrepreneurship
Feedback: Give
Implement New Ideas
Feedback: Receive
Try New Ideas
Listen
Willing To Fail
Politically Savvy
Responsive

5. Management & Personality
How to think about Emotional Intelligence
Management
Personality
Coach/Mentor
Change Agent
Cross-Functional
Confident
Cross-Geographies
Empathetic
Lead
Flexible
Manage Down
Influencer
Manage Up
Judgment
Supervise
Objective

6. Project Management & Teamwork
How to think about Emotional Intelligence
Project Management
Teamwork
Delegate
Collaboration
Detail Oriented
Diversity
Get To Yes
Engagement
Meet Deadlines
Motivation
Ownership
Reliable
Proactive
Respectful
Problem Solver
Share
Trust

7. Designing Your EQ Strategy & Goals
What skills do you need to succeed?
What skills do I need to be successful in my organization?
What skills do I need to be successful in my role?
What skills do I need to be successful in my next role?
What are my goals?
What is the relevant timeline (now, 1 year, 3 years, 5 years)?
What is my strategic plan to develop my skills and reach my goals?

8. How To Assess & Develop Your Skills
What skills do you have and where are the gaps?
What are your current EQ skill levels?
What is your comfort with each skill?
What is your opportunity to develop your skills in your organization?

9. How To Assess & Develop Your Skills
Understand your strengths and opportunities for growth

10. How To Assess & Develop Your Skills
Understand your strengths and opportunities for growth

11. How To Assess & Develop Your Skills
Build your skills

12. Moving Forward
Define your path
What are my goals (where you are and where you want to go)?
What skills can I develop further or acquire?
What opportunities are there to develop these skills in my organization?
Develop a plan (consider how you get from here to there).
Implement your plan.
Create your opportunities.

13. Have questions? ) Peter Krakaur