1. STUDENT HEALTH SERVICES
Jane Bogart, EdD, MCHES Claire Haiman, PsyD
Justin Laird, PhD

2. STUDENT HEALTH SERVICES

3. HEALTH INSURANCE You can waive this insurance if:
All CUMC SON Students  Health insurance required
You are automatically enrolled in: Columbia Student Health Insurance Plan (administered by Aetna)
Starting Fall 2017,students will be automatically enrolled in the GOLD level of the plan. You will have the option to upgrade to PLATINUM or waive.
You can waive this insurance if:
your own coverage is comparable
you sign a financial responsibility statement
you waive before June 30, 2017 & again before September 30, 2017
Regardless of your insurance, all CUMC students are automatically charged a SHS fee. This covers:
Primary Care visits
Mental Health Services
Center for Student Wellness programs & services

4. WHO WE ARE

5. WHO WE ARE We’ve Been To… Over 65 Countries, Lived In14 Countries &
Speak 4 Languages

6. WHO WE ARE We’ve Had Other Professional Lives…
And Lives Outside of Work…

7. 22 kids & 8 grandkids 4 dogs & 3 cats
WHO WE ARE
We Are…
Parents & Pet Owners
Educators & Students
22 kids & 8 grandkids 4 dogs & 3 cats
Musicians

8. WHO WE ARE
We Commute…
Over 1,750 Minutes Daily

9. HOW WE DO IT

10. HOW WE DO IT Data Driven Best Practices
Accreditation Standards
Benchmark Against Other Graduate Institutions

11. Listening to and Talking with Students
HOW WE DO IT
Surveys:
Patient Satisfaction Survey
ACHA-NCHA
LGBTQA Climate & Curriculum Survey
Listening to and Talking with Students

12. HOW WE DO IT
Stress Level of SON Students
Source: CUMC ACHA-NCHA, 2015

13. HOW WE DO IT Academics 34.7 Finances 32.6 Intimate Relationships 31.6
Percentage of students reported the following were “traumatic” or “difficult to handle in the previous 12 months.
SON
Academics
34.7
Finances
32.6
Intimate Relationships
31.6
Career-related Issue
24.0
Sleep Difficulties
23.8
Source: CUMC ACHA-NCHA, 2015

14. Relationship Difficulties
HOW WE DO IT
Of those who experienced….
Depression
21%
24%
Internet Use
Relationship Difficulties
34%
Anxiety
Stress
66%
44%
say that it negatively affected their academic performance
Source: CUMC ACHA-NCHA, 2015

15. “Absolutely fantastic. Had a really great experience.”
HOW WE DO IT
Patient Satisfaction Survey Results
“This clinic is the best care I have ever received.”
“Very respectful of personal and private information. They immediately shut the door if the conversation is getting personal and I trust them very much!”
“Absolutely fantastic. Had a really great experience.”
“Longstanding relationship, continuity of care, always remembers me.”
“My experience at CUMC would not be as positive if it weren't for this support.”
“Best part of CUMC - best student resource, best people - best everything!”

16. WHAT WE DO Individual Interpersonal Organizational Community
Public Policy
Wellness Appointments
Pet Therapy
Public Policy
AIMS Mini-grants
Mobile Wellness
Advocacy
Primary Care
Maintaining Balance Group
Interschool Collaborations
Flu Vaccines
Curriculum Changes
Acupuncture
Guided Meditation
Research & Data Collection
Yoga Classes
Drug Testing
MHS Appointments
Addiction Rounds
Relationship with Deans of Students
AIMS Council
Addressing Health Disparities
Health Insurance
Wellness Council
Nutrition Counseling
Mental Health Rounds
Student Leave
Teaching Relationships
Student Health Advisory Committee (SHAC)
Reducing Mental Health Stigma (JED Foundation)
Social Anxiety Skills Group
LGBTQIA+ Group

17. MEDICAL SERVICES

18. WHY STUDENTS VISIT Full Range of Primary Care Medical Services
Travel health & immunizations
Become ill / have urgent concern
Women’s, men’s & transgender health
Initial & on-going prescriptions
Preventive services (ie. physical exams)
Nutrition counseling, smoking cessation, acupuncture services
Occupational health & exposures
Referrals
Full Range of Primary Care Medical Services

19. + WAYS WE CAN HELP Easily Accessible Primary Care Services
Occupational Health Resource
On-site Laboratory
Insurance Coverage
On-site Nutritionist & Acupuncturist
Coordination of Care

20. HOW TO ACCESS SERVICES 24/7 on-call clinicians Online Web Portal
Schedule An Appointment
After Hours Telephone Consults
24/7 on-call clinicians
(212)
Online Web Portal
Telephone
In person

21. CHECK-IN 1. What happens if you get sick after hours?
A clinician is available for after hours telephone consults.
2. What is the process for waiving health insurance?
Check insurance & waiver requirements carefully. Waiver must be completed by June 30, 2016 for Summer and by September 30, 2016 for Fall.
3. How do you schedule an appointment?
You can schedule an appointment online via our web portal.

22. MENTAL HEALTH SERVICES

23. 7,659 WHY STUDENTS VISIT Generalized Feelings of Anxiety or Sadness
and/or Very Specific Issues
Adjustment (academic & professional)
Anxiety
Substance Use & Abuse
# of visits
Depression
Eating Concerns
Family Stress
Sexual Assault & Abuse
Loss/Grief
Intimate Partner Violence

24. WAYS WE CAN HELP
Psychotherapy, Clinical Consults & Psychopharmacology Evaluations
Psychologists, Social Workers & Psychiatrists
Skill Building Support Groups
Concern for Friend, Partner, Classmate

25. WAYS WE CAN HELP Confidential, Safe & Judgment Free
No Connection to Deans or Departments
Secure Medical Records
No Administrative Evaluation Process

26. Schedule your first appointment via the web portal
HOW TO ACCESS SERVICES 20
Schedule your first appointment via the web portal
Take twenty minute initial phone appointment scheduled at your convenience

27. CHECK-IN 1. How do you schedule your first appointment?
Online via the web portal.
2. What is the first appointment like?
The first appointment is a twenty minute phone appointment scheduled at your convenience.
3. What types of services are offered?
We offer individual therapy, support groups, and medication consults.

28. CENTER FOR STUDENT WELLNESS

29. WHY STUDENTS VISIT
Academic Adjustment
Romantic & Other Relationships
Stress/Anxiety
Loneliness/Homesickness
Concerns About a Friend, Family or Classmate
Sleep Disturbances
Substance & Related Behavior
…or just want a confidential place to talk, vent or find out about resources

30. WAYS WE CAN HELP Pet Therapy Meditation
Confidential Wellness Appointments
Yoga
Crafternoons
Weekly Update
Queer & Ally Partnership
Fun Treats & Safer Sex Supplies

31. HOW TO ACCESS SERVICES
Schedule An Appointment
Drop By
If our doors are open and we are free, we are happy to chat
Telephone
In person

32. CHECK-IN 1. Why do students come to Wellness?
For Wellness Appointments, Crafternoons, Pet Therapy, Meditation, Yoga & Pilates, Fun Treats & Safer Sex Supplies and questions/support.
2. What is a Wellness Appointment?
Free & confidential, Wellness Appointments provide you with a solution-based approach to address personal, academic & professional concerns. They are not counseling or therapy.
3. What is the best way to find out what is going on at Wellness?
Sign up for our weekly update:

33. ADDICTION INFORMATION & MANAGEMENT STRATEGIES

34. Substance Use, Abuse, Dependence or Concerning Behaviors
WHY STUDENTS VISIT
Substance Use, Abuse, Dependence
or Concerning Behaviors
Confidential & Judgment Free
Concern for Self or Someone Else (friend, family, colleague)
Drug Testing Questions
Students in Recovery
Resources

35. WAYS WE CAN HELP Pre-clinical Drug Testing
Professional Staff & Peer Reps
Pre-clinical Drug Testing
Educational Events
AIMS Mini-Grants (for substance free events)
Referrals (on & off campus
resources)

36. HOW TO GET INVOLVED SHS Wants to Work With You
Student Health Advisory Committee (SHAC)
AIMS Council
Wellness Reps
Collaborate with Us
Plan & Participate in Programs & Events
We Want to Hear From You
Anonymous Feedback Box (via our website)
Via

37. WHERE TO FIND US 24/7 Administrative & Insurance Services:
3rd Floor, Suite 3E
Center for Student Wellness
Suite 107 & Room 101
AIMS
Room 102
Mental Health Services
1st Floor, Suite 1D
Medical Services
First Floor, Suite B234
(212)
24/7
50 Haven Avenue
Bard Hall
60 Haven Avenue
Tower 1

38. WHERE TO FIND US

39. STUDENT HEALTH SERVICES