1. Student Online System
Access & Login

2. Kindly call in person at the CITS Help Desk
No access to University Student
Kindly call in person at the CITS Help Desk
Room No G23, Faculty of Engineering, Phase II Building
Monday - Friday: 09:00hrs - 12:00hrs, 13:00hrs - 16:00hrs
Misplaced University Student Id Card
Kindly call in person at the Admission & Student Record Office
Ground Floor
Professor Sir Edouard Lim Fat Engineering Tower
Fail to Access the Student Online System
Kindly follow the steps illustrated in this video to retrieve a new password.

4. 1. Go to the Student Online System https://online.uom.ac.mu
2. Click on ‘forgot password’

5. Captcha image generated
4. Type in your Student ID
Captcha image generated
5. Type the characters in the captcha image generated here
6. Click on submit

6. 7. The following message would appear on screen and a temporary password token would be sent to your Student (a sample of the is provided on next screen).
Click on the ‘Ok’ button to be redirected to the login page

7. SAMPLE EMAIL OF PASSWORD TOKEN
If you cannot access your student , call in person at the CITS Help Desk
Room No G23, Faculty of Engineering, Phase II Building Monday - Friday: 09:00hrs - 12:00hrs, 13:00hrs - 16:00hrs | CLOSED LUNCH TIME
Your student id
The password token
SAMPLE OF PASSWORD TOKEN

8. 11 Click on ‘Submit’ button
8. Use the password token to log on the Student Online System
9 Type in your student Id
10 Type in the password token received in your
11 Click on ‘Submit’ button

9. 12. You would be directed to the following screen*
13 Type in the password token received in here
Your student id would appear here
14 Type in your own chosen strong password here as per acceptable new password format *
& Indicate strong password
Determines strength of the password being typed
15 Re-type your above chosen strong password here
16 Click to confirm your new password
NOTE:

10. 17. This message would appear on screen
18 Click on ‘OK’ button to be redirected to the login page
You are now ready to use your newly created password to log on the Student Online System
For any queries