1. We Optimize. You Capitalize Software Development Services
SYSTEMART, LLC
We Optimize. You Capitalize
Software Development Services

2. Agenda Software Services Software Development Life Cycle
Co-creation Success Stories -Case Studies- (2 Cases)
Business Intelligence, Analytics Model, Share point and Dashboard
Case Studies- Big data(case#3), Video(Case#4) and Sales Analytics(Case#5)
Delivery Approach
Value Proposition

3. Experience Working with Many Managed Service Providers
Software Services
Software services
SEO and SMO
Web Applications
Cloud Development
Software Applications
Business Analytics
Infrastructure Support
Application Migration
Mobile Applications
Experience Working with Many
Managed Service Providers
Tier 1 Vendor for many
Fortune 100 Companies
3/28

4. Development Methodology
Agile Development Process
Team Foundation Server is used as Application Lifecycle Management and Source control repository
Single system for managing requirements, tasks, code, test cases, defects
daily automated build process for continuous integration of codebase
Requirements Traceability
All features and user stories shall be added to Team Foundation Server
Tasks, Code Changes, Test Cases and Defects linked to User Stories in TFS to establish end to end traceability
Development Review Process
Code Analysis tools like FxCop, StyleCop integrated into the build process – prevents developers from checking in non compliant code
Code for all requirements is Peer Reviewed
Unit Testing
Unit tests created for all critical web services and core features
Positive and Negative conditions tested
Unit test coverage measured through tools
Adherence to Definition of Done
“Definition of Done” is created to ensure that each feature has gone through the review and unit test process
For each requirement, developers self-certify the adherence to Doneness criteria, verified by Team leads and Peer reviews
Requirements Traceability with TFS
Automated Code Analysis to enforce coding standards
Daily Integration Build Report

5. Test Plan in Microsoft Test Manager
QA Testing Approach
Test Planning
Select testing tools and test environment
Create high level Test scenarios and review them with Client team
Create Test Plan in Microsoft Test Manager tool
Test Design
Test Cases for each functional and non-functional requirements created by QA team
Test cases are reviewed by QA Lead or Team Lead and moved from “Design” to “Ready” state
Test cases for non-functional aspects such as security are created
Test Execution
Test cases executed by the QA team and observations logged in collaboration tools eg:jira
Failed test cases are logged as bugs in Team Foundation Server and assigned to development team
Cross-browser testing performed using tools such as “Browser
Defect Management
Defects are logged in Team Foundation Server with detailed repro steps, severity, linked to test cases for traceability
Defects are fixed by the development team and verified by QA team in the next build
Defect density tracked
Test Plan in Microsoft Test Manager
Test Execution Report

6. Project Planning & Monitoring
Project Plan is created using an Iterative/Agile development approach
Requirements are categorized into Iterations/Sprints based on priority
Tasks are defined for each requirement and assigned to development and Testing team
Progress Tracking
Progress on each requirement updated in Team Foundation Server giving percentage completion of the project
Project Dashboard accessible through Team Foundation Web Access Portal
Project Risks, Functional Queries, Decisions, Change Requests are tracked through TFS
User Acceptant Testing feedback is captured in TFS as defects or change requests
Project Status Dashboard in TFS
Visibility into tasks status updates as it moves to completion

7. Building a Scalable Engagement Model
Time to Market
Access to (Technical) Talent
Effective use of in-house teams
Flexibility
Quality and Process Frameworks
R & D and IP development costs
Key Drivers
Technical & Architecture Expertise
Platform Management - Processes & Governance Models
Innovation in Product, Process & Delivery Methodologies
Scalable & Flexible team structures
Dedicated Release based Quality Assurance
Systemart Strengths
Strategic value to KV
Longevity of relationship
Joint R & D
Joint Sales & New Geo Expansion
Collaboration to implement a Platform Roadmap
Total Ownership: SLA based support & maintenance
24x7 Support using dedicated services
V & V and Sustenance
Customer Release Management
Architecture Assessment & Design
Platform Enhancements
Rollout & Upgrade
Product Migration
Small Functionality Enhancements
Platform Documentation
Bug Fixes (clearing the current backlog)
LOW
HIGH
Strategic Relationship
Project Opportunities
Pilot Projects
Dedicated Development Center

8. Co-Creation success stories-Case Studies

9. Client Profile-1 Business Situation Case Study-1
Systemart builds a scalable Engineering Center for a Law Enforcement Solutions Company in USA for co-creating innovative products, release engineering and technology transformation
Case Study-1
Client Profile-1
The Client founded the company in 1993 and is based in California, United States. The Client provides specialized software products around real-world safety and security using advanced technologies. The products offered by the Client are being leveraged by public sector and private sector organizations to ensure safety of stakeholders involved.
The product was built on legacy technologies such as Paradox and Borland with Object PAL and VB6.0 programming languages
Limited resource availability, productivity and technology limitations hampered new feature releases and affected Time to market
The product has around 45 different modules and total 900,000+ line of code, most which was in Object PAL
Limited documentation was available for highly complexity business rules with large functional modules for this mission critical software
Project Objectives:
Scarcity of older technologies trained resource availability and limited application enrichment
Incorporate Rich UI and improved usability
Add flexibility for on-field customizations
Business Situation

10. Systemart Engagement Model
Case Study-1
Systemart Engagement Model
Systemart was engaged as an Extended Engineering Team for the platform modernization initiative. Systemart proposed a continuous value delivery model where by incremental features/modules were re-engineered by the offshore team and were being pilot tested by the client’s team iteratively
Assess and Discover
Understanding the ASIS Product Architecture
Understand the deployment scenarios
Product Internal components, complexities and dependencies
Reverse Engineering and Documentation
Architecture & Design
Design the TO-BE product Architecture
Mine the source-code for identifying reusable assets (if any)
UI Prototypes and framework design
Create development and product verification plan
Development and Verification
Migration of reusable assets to new framework
Component development in phases
Re-engineer features iteratively
Module integration, interface, batch programs
Unit and System Integration Test
Final UAT and Transition
Deployment at Pilot site and UAT site
User Training
Transition to Support
Maintenance and Release Activity

11. Challenges & Solution Highlights
Case Study-1
Challenges & Solution Highlights
Challenges
To rebuild the product with improved look and feel
To review the architecture and build the entire product on a robust 3 tier SOA architecture
Design a high performance architecture to match the existing product’s performance benchmarks
Limited documentation of existing product codebase in Object PAL
Migration of data from legacy database to re-designed DB
Complete the re-platforming and verification of the product within a relatively short span of 9 months
Solution Highlights
Overall maintenance and support cost reduction by leveraging native components of Microsoft .NET framework
Loosely coupled Architecture for future extensibility
Daily Automated Builds and code quality checks
Phased approach for continuous delivery and early reviews/feedback
Testing for Windows 8 Compatibility
Test Automation using Coded UI Test Framework
Microsoft .NET 4.0, WPF, WCF , SQL Server 2000/2005/2008
Visual Studio 2010, Microsoft TFS, VSTE

12. Relationship Snapshot
Case Study-1
Relationship Snapshot
900,000+
Lines of Code migrated
30,000+
Development Hours
Improved Look and Feel and user interface as the feedback received from multiple end-clients
Client benefited from technology innovations, proven functionality available as part of well-tested platforms, frameworks like Microsoft .NET
Redesigned product had the flexibility to accommodate data models for different clients
Redesigned data structures provide a common information Model within the product for driving Analytics
Time to market for new feature additions significantly reduced due to use of contemporary technology
Professional Services provided to assist in implementation and configuration of the product at multiple sites
Value Created

13. Client Profile-2 Business Situation Case Study-2
An Information Management Product Company leverages Systemart Offshore Delivery Center for Professional Services, Architecture up gradation, Product Maintenance, Concept prototyping and technology consulting
Case Study-2
Client Profile-2
The client is a Product company based in Michigan, focusing to build B2B and B2C applications with collaboration across industry verticals. The customers of this product includes large universities, research organizations, industry associations and government chambers of commerce
The customer, was focused on collaboration based applications
Built platform for universities to collaborate around funding opportunities and grants was available with customer
As the business grew, more customers from various industry verticals signed up and the same application was replicated across different implementations
Costs for onboarding new customers were increasing since in 2years they had 6 implementation of same product in different domains collaborating the same theme.
Consolidation of disparate applications was imperative to reduce maintenance costs
Business Situation

14. Systemart Approach and Engagement Model
Case Study-2
Systemart Approach and Engagement Model
Systemart team of technologists, designers and architects engaged with the customer for an initial period of 6 weeks to understand their existing product, its overall vision, current features, architectural blocks & the roadmap. Systemart provided a reverse transition of the product’s knowledge at the end of 6 weeks, and Approach Paper for converting their silos based applications into a full-fledged collaboration platform hosting multiple applications, disparate user experiences and a common backend code base.
Core Product Development
Consolidation of 12 Applications into single platform over period of time
Architecture review and revamp with focus on reuse
Customize experiences on various mobile platforms
Verification and Validation of the product
Professional Services
Onboarding process for new organizations/ users
Implementation support and Customizations
Integration support for exporting/importing data from enterprise systems
Presales consulting services for high value prospects
Production Support
Monitoring of production environments
Implementation of Hotfixes for production issues
Deployment of monthly product releases and patch releases

15. Solution Highlights Case Study-2
Analysis of information models across the 12 applications
Bottom-up approach for architecture revamp
Experience-driven UI Framework-Ability to create newer experiences with ease
Rule based configurability to accommodate application-specific business scenarios
Streamlined version control and elimination of redundancies in codebase
Applications leverage shared deployment infrastructure now
Then
Now
Java, J2EE, jQuery,
JBOSS, MYSQL, Hibernate,
Bootstrap, SOA

16. 60,000 550,000 14,000 Relationship Snapshot Value Created Case Study-2
Registered users across
14,000
organizations
550,000
Documents on collaboration platform
Cost of maintenance is reduced by 50% by multiple application running in the same platform and backend.
The applications now run on a single server, hosted on the cloud, there by bringing significant savings in infrastructure costs
With suggested choice of technology and design elements the applications are highly responsive even volume of data increases.
The Rule based configuration and web services oriented architecture enables the customer to have different skins and workflows across all the applications they have deployed.
The turn around time for creating the applications, workflows and customizations for a particular industry vertical have gone down from 16 weeks to 6 weeks for going live
Value Created

17. Business Intelligence @ Systemart

18. Systemart offerings in BI & Analytics
Business Intelligence & Analytics Services
Consulting, Data modeling, Implementation, Migration & Upgrades, Custom Development, Operations & Support
Platform & Technology Enablement
Hadoop, MapReduce Storm, etc.
Custom Reports & Charting tools
Unstructured & Semi-structured Data mining and Analytics
Relational Data Stores (Columnar, MPP), No SQL Data Stores
Visualization and Information Discovery, Performance Management
Integration and transformation (Pentaho, Kettle, Informatica, etc)
Data integration platforms
Enterprise Information Management Consulting
BI Readiness Assessment
DW-BI Architecture Design
Tool Evaluation
Architecture Review
BI Implementation Services
Business Analytics
Data Warehousing
Big Data

19. Systemart Reference Model for BI & Analytics
Systemart logical Reference model for depicting logical break up of various components leveraged across layers in the paradigm of Business Intelligence & Analytics.

20. SharePoint BI Dashboard

21. Ad-hoc Reporting using Power View

22. Key technologies used: MS StreamInsight, Hadoop, MapReduce, MS C# .NET
Case Study-3
Case Study – Big Data Analytics for leading Building Management Systems provider
Business Challenges & Needs
Solution Overview
Highlights & Benefits
A global customer providing turn key solution for building automation and efficiency management.
Customer has deployments of devices across different locations globally
Managing the devices and optimizing the deployments is a challenge
Monitoring the data in real time for these devices is not systemic.
Information is scattered across systems, tools and offerings
The chatter from devices, while being structured is not optimally analyzed
The volume of data is on a continual growth
Adapter oriented approach that will gather the data from devices in parallel with the existing infrastructure
No disruption to the existing infrastructure
Data captured and analyzed from a single place
Solution comprises reporting services, analytical services and analytical models and performance scorecards.
Analysis of historic events and data, its mining to provide valuable insights
Solution Highlights
Leverages Hadoop & MS technology stack – MS StreamInsight for data from sensors.
Provides personalized dashboards to users across segments
Responsive layouts for mobile compatibly and integration with mobile devices.
Business Benefits
Valuable business insights into critical business areas and optimization of operations
Real time information services for device management and infrastructure management
Key technologies used: MS StreamInsight, Hadoop, MapReduce, MS C# .NET

23. Case Study – Video Analytics for a global research firm
Business Challenges & Needs
Solution Overview
Highlights & Benefits
Global consumer research firm providing insights across industry segments
Unorganized Retail sector in India contributes to over 94% of retail sales.
Lack of systems and organized data imposes a challenge in understanding retail sector and consumer mindset at the point of interaction.
Further, Shopper behavior and needs across demographics vary a lot.
Understanding shopper behavior and product interactions at the moment of truth becomes critical to provide better offerings for brands and retailers alike
Smart phones having applications that capture live Video streams installed in stores.
Each store has 2 cameras - one on the wall and another on the counter top to monitor product purchases
Analysis of live stream for people counters, dwell time & gender
Recorded Video stored for audit and further data mining manual analysis
Hosted on amazon EC2, the solution provides dashboards and reports across demographics, geographies products & categories
Personalized access to reports depending upon the role an need.
Solution Highlights
Leverages Hadoop for post-facto analysis of video.
Video analysis of 24 hours of recording done in 60 minutes.
Leverages light weight technologies like smart phones that will also process data on the edge
Business Benefits
Valuable business insights into critical business areas like Shopper behavior, product interactions, category championship, demographic understanding in the store.
Low cost solution that derives huge benefits operationally and provides cost benefits compared to heavy weight technologies like video streaming using IP cameras
Key technologies used: Android, Java, J2EE, Fusion Charts, Hadoop, Amazon EC2, MySQL.

24. Case Study – Sales Analytics for Insurance
Business Challenges & Needs
Solution Overview
Highlights & Benefits
Fortune 500 banking and insurance provider.
The client used manual ways of reporting business operations data using Excel Pivot tables and charts
It was time-consuming and cumbersome even to meet their daily reporting requirements
Client needed a system that would enhance their productivity by providing valuable business insights into their huge volume of data.
They also needed a tool that would facilitate ad-hoc reporting for their business users
Dashboard to view different aspects in the form of charts without leaving the graph
Drilldown any report based on multiple dimensions
Data Decomposition using Decomposition Tree
Key Performance Indicators (KPIs) - measure performance across various Lines-of-business (LOBs)
Self-service BI – Empower end-users to create ad-hoc reports ‘on the fly’
Geo-spatial analytics using Bing Map
Integration with mobile devices like tablets and smart phones
Cluster Analysis and Decision Tree Analysis using SSAS.
Solution Highlights
Leveraged SharePoint Dashboard features to create interactive dashboards
Various types of charts to meet diverse reporting requirements
Ad-hoc reports
Analytical Reports like Cluster Analysis and Decision trees using SSAS
Business Benefits
Valuable business insights into critical business areas like claims, policy issuance, etc. through interactive dashboards and reports
Key technologies used: SharePoint 2013, SQL Server 2012, .NET Framework 4.0, MS Office 2013, Windows 2008 Server

25. Delivery Excellence at Systemart
Delivery Approach
Delivery Excellence at Systemart
Process framework
Flexible delivery and support processes
Seamless integration of Engineering and Project Management Processes
Metrics driven process improvement approach
Tools & Templates
Integrated Delivery & collaboration platform providing optimal solutions to clients
Process and template driven approach for application development and maintenance projects
Quality Frameworks
Comprehensive QMS with necessary tailoring guidelines
ISO 9001: 2008 Certified
CMMi Level 3 certification by Q2 2013
Solution Accelerators
Ready to use Architecture Framework
Usage of Code Generation & Migration tools for quick turnaround
Frameworks for horizontal solution needs
Reusable Components
Branding ‘Systemart’ style of delivering IT solutions …

26. Systemart Value Proposition
Innovation
Productized Service Offerings
Delivery Excellence
Positive Client Experience
Commitment and Stability
Nurturing innovation and R & D through COEs, partnering with leading technology vendors, creating industry templates on existing solutions
Optimizing through Solution Accelerators
Right mix of service offering
Innovative S3+ Model
Focus on Solution-based offerings rather than resource based offerings
Special focus on the mid size segment
Integrated Delivery & collaboration platform
Multiple "Delivery Engines" within Delivery Platform for varied needs
Strategic Partnership
Tools, templates & process
3-tier client centric execution & relationship model
Ownership of the technology needs
Flexible engagement models
Handholding all the way to benefits realization
Management team’s professional experience
Stable and Self sustained organization
Credible Advisors
Management Oversight across client engagements
Offering a value proposition which is real and will be a combination of IPs, client management approach, engagement & delivery approach, innovative pricing strategy, consulting led approach and process agility
Technology excellence
Optimized and best fit solutions
All Technology needs are addressed
Clients can focus on core business operations
Getting industry best standard quality output
Higher efficiency & predictability
Lasting & strategic technology partnership
Complete and clear ownership
Robust and stable technology partner
True extended team and IT operations

27. Thank you