1. A Guide to Recruitment
As of 31 August 2007

2. Time to Recruit! First step to recruitment:
There has to be a VACANCY!
Post an AD to attract candidates
Which resources attract wanted candidates?
Newspaper
Internet
Labor Department
Recruitment Agency
Shenship’s Website
Shenship’s BBS
Shenship’s Bulletin Board

3. Response to the Ads Receiving RESUMES yet?! Resumes are CONFIDENTIAL
Keep them to yourself unless you are working with someone for the recruitment
Not all resumes received are candidates we are looking for
Time to SCREEN
When resumes are chosen, don’t wait too long to CALL UP!
After the appointment’s CONFIRMED VERBALLY, send out a CONFIRMATION

5. Set up INTERVIEWS Try meet with 5-6 CANDIDATES in a day
Response to the Ads continued...
Set up INTERVIEWS
Try meet with 5-6 CANDIDATES in a day
Make sure to ADVISE THE RECEPTION of your schedule

6. First Interviews Candidates start to arrive
Receptionist should ASK THE NAME of the candidate & take them to the conference room
Ask the candidate to FILL OUT THE APPLICATION FORM IN ENGLISH
If they don’t know how to write English, ask the candidate to try their best
Application form obtainable from our intranet

7. Finished with the Application?
Candidate FINISHES the application
Receptionist COLLECTS the application
Candidate LOOKS THROUGH:
Main Company Brochure
Rules of Work
Job Orientation Program
In-house Training Brochure
All of these can be obtained from our intranet

8. The Interview Folder
Receptionist prepares the INTERVIEW FOLDER consisting of:
Completed application form
Little Blue Book
Company projection of all available years
Basics on logistics
Our HR policy
Recruitment criteria “Attitude is Everything”
Information on the benefits for the employees
Evaluation form
All this obtainable from our intranet
Pass the folder to one conducting the interview

9. Before the Interview
Interviewer SKIMS through the APPLICATION form while giving the candidate some time to look through our brochures
Give the candidate approximately minutes

10. Conducting the Interview
Bring along sufficient name cards
Get conversational! Things to GO THROUGH
Don’t worry! There’s LOTS TO ASK
Resume
Get to KNOW THE CANDIDATE
Application form
Let them feel that you are interested in knowing them better! Re-ask some things already in the application form

11. Conducting the Interview continued...
Our Company
Give them our LITTLE BLUE BOOK & explain it briefly to them
Pass the COMPANY’S PROJECTIONS to them & briefly explain
Pass the sheets related to LOGISTICS and tell them this is just the basics
Tell them what “ATTITUDE IS EVERYTHING” is all about & how it is incorporated into our criteria
Explain the skeleton of our company, our HR POLICY
All the candidates want to know about the EMPLOYEES’ BENEFITS, make sure the message given is clear

12. At THE END of the INTERVIEW
Conducting the Interview continued...
At THE END of the INTERVIEW
Ask if they have any more questions
If you don’t know the answer to their questions, ask them to you and forward their to the right person to REPLY BACK
Remind them: this is JUST THE FIRST INTERVIEW
If they are considered as a possible candidate, they will be invited for a second interview

13. First Interview: Evaluation
Make sure to EVALUATE the candidate
Jot down your impression of the candidate
Does the candidate PASS?
If the candidate is recommended for a SECOND INTERVIEW, immediately pass the interview folder consisting of
Completed application form
Evaluation form
to the one conducting the second interview
If the candidate ISN’T RECOMMENDED
Pass the file to KY NG for his reference
Keep his/her file for at least two weeks
Don’t have to mention to the candidate unless they contact you about it
Remember: We are not in the position to tell them why they cannot pass to the next stage

14. Second Interview Conducted by: EVALUATE the candidate
KY NG (if not, then...)
Division Head (if not, then...)
Dominic KIANG (if not, then...)
Fion LI
EVALUATE the candidate
PASS?
Invite the candidate again (only if necessary)
Whether pass or fail, all candidate files should be passed to KY NG at the end.

15. Confirmed Appointment
When a candidate’s APPOINTMENT is CONFIRMED
CALL the candidate
Let them know of their appointment
If they AGREE
Let them know to be expecting your
Prepare an appointment letter
A sample can be found on our intranet
Send out the with the appointment letter attached

17. Job Orientation FIRST DAY at work Now begins the Job Orientation
Receptionist should lead the new colleague to the conference room
Ask him/her to familiarize themselves with:
Job Orientation Program
Rules of Work
Now begins the Job Orientation

18. Shekou’s Recruitment First Interviews conducted by Nicole & Tahreem
Mondays: Nicole informs Tahreem of appointments for Tuesday
Tuesdays
Conduct 4-5 interviews
Files of recommended candidates will immediately be ed by Nicole to Fion
CC to NG, Eric, and Tahreem
accumulate ones not recommended
Wednesdays: Nicole informs Tahreem of appointments for Thursday
Thursdays
accumulate candidates not recommended with ones of Tuesday
their files to NG (cc to Fion, Eric, and Tahreem)

19. Schedule third interviews if necessary
Shekou’s Recruitment continued...
Second Interviews
Fion to inform Nicole of when to schedule the second interviews
Schedule third interviews if necessary
*Try not to let an applicant wait for more than several days
*If no more than 4 candidates can be arranged for a day, then interviews do not have to be carried out