1. Technology Orientation
Presenters: Jim Dillon
© 2011 Babson College

2. Topics of discussion About IT Service Center (ITSC) Laptop hardware
Babson resources

3. About ITSC
Contact Information
Phone: (HELP)
Location: Horn Computer Center Room 220
Telephone/ /Walk-In Support
Basic Technical Support: Days a Week Hours a Day
Advanced Technical Support: Monday-Thursday :30 AM - 7:00 PM
Friday :30 AM - 5:00 PM
Saturday :30 AM - 4:00 PM
Walk-In Support Monday-Thursday :30 AM - 9:30 PM
Friday :30 AM - 6:00 PM
Sunday Noon - 8:00 PM

4. The Babson Laptop Program
Lenovo ThinkPad T400s Widescreen
Intel Core 2 Duo P GHz
14.1 WXGA LED Backlight
Intel GMA 4500MHD
2 GB RAM
UltraNav (TrackPoint and TouchPad) with Fingerprint Reader
120 GB Hard Disk Drive, 5400rpm
DVD Recordable 8x Max Dual Layer
6 cell Li-Ion Battery
Intel WiFi Link 5100
Windows XP

5. Getting to Know your ThinkPad
Included Software
Microsoft Windows XP SP3 (Windows 7 Available Upon Request)
Microsoft Office 2007
Eset Nod32 Antivirus & Antispyware
ThinkVantage Technologies
Adobe Acrobat Reader
Minitab

6. Laptop Responsibilities
Never leave your laptop unattended
No permanent markings or stickers
Avoid eating or drinking near your laptop
Avoid leaving your laptop in any extreme environment (hot/cold/damp)
When transporting your laptop, always place the laptop in suspend mode (Fn+F4) or turn the machine off to help prevent hard drive failure and possible data loss

7. Babson Account Password Security Forgot Password?
Passwords are case sensitive, 8 character minimum (letters, numbers, symbols)
Forgot Password?
Provide secondary address (required) –
‘Portal’  ‘My Info’  ‘View My Profile’  ‘Change Secondary address’
Visit portal.babson.edu to reset

8. Viruses and Malware How does your system become infected?
Websites
P2P software
Unknown s and file attachments
Chat tools
Social Networking Sites
How we help protect your system
ESET Anti-virus
Postini.babson.edu
Windows updates
Browse Safely!

9. Babson
configured to forward to your existing account

10. Babson Websites ITSC webpage (Landing site for IT)
configuration
Printing configuration
Troubleshooting / Tips & Tricks
Announcements
Portal (‘one-stop-shop’)
My Drives
Quick links to Babson websites (Blackboard, Library, Registrar)
and Calendar Portal
RSS Feeds
Software Downloads

11. Babson Websites (continued)
SharePoint
Document management
Team sites
Collaboration
E-learning
Free online training/video tutorials of Microsoft Products

12. Babson Websites (continued)
RightAnswers
Login with your Babson username and password
Available from on and off campus
Computer support 24 x 7
Answers to your IT questions
Help with common applications Microsoft Office, Blackboard, , etc.
Babson specific solutions

13. Babson Network Wired Connections Wireless (SSID’s) Dedicated resource
Fastest connection
Wireless (SSID’s)
Babson (preferred)
OpenWireless
Shared resource All laptops are preconfigured for Babson

14. Software Classroom Applications Microsoft Office Suite
Portal – My Downloads
EndNote
Minitab
Adobe Presenter
FrontPage 2003
SPSS Statistics
K:\Apps\
Adobe Acrobat
Clementine
GLEIM
MatLab
Palisades
SAS
Microsoft Office Suite
Word
Outlook
Excel
PowerPoint
Access
OneNote (Demo: HERE)

15. Software (continued) 24 Hour Lab (Horn 150)
Adobe: After Affects, Premiere, Audition, Bridge, Dreamweaver, Encore, Photoshop
Palisades
Clementine
SPSS
SAS
Minitab
Kurzweil

16. Printing Configuring Network Printers Pharos Printing System
To connect to a public network printer, simply point Internet Explorer to and follow the steps below:
Select ‘Configure Public Printers’
Select ‘Undergraduate Students, Employees (Domain)’
Select the printers you want and they will be installed automatically.
Pharos Printing System
12 hour retention
Monitors Usage
Reduces waste

17. Learning Tools: Blackboard
blackboard.babson.edu
Learning Management System
Single on-line location for your course materials (homework assignments, syllabus, collaboration, etc.)
When you enroll in a class it will automatically enroll you in Blackboard
Approximately 98% of faculty use Blackboard. If you do not see a course, check with your professor
NOTE: Internet Explorer is recommended over Firefox for Blackboard access

18. Location: Horn Computer Center Room 220?
Phone: (HELP)
Location: Horn Computer Center Room 220
PRESENTATION SLIDES: