1. Digital Signature Acceptance Process Steps to be Followed for

2. Step 1
Ensure that you download and save the tax certificate on your hard disk prior to initiating the process.
On the right top side of the document, click on the ‘Signature Panel’ button.
On the left top side of the document, click on the ‘Validate All’ button.

3. Step 2 The above window will be displayed. Select ‘OK’.

4. Step 3
You will be able view the signature on the left bottom of all the pages. Double click on the signature.
The above window will be displayed. Select ‘Signature Properties’.

5. Step 4
Select the ‘Show Certificate’ button in the Signature properties window

6. Step 5
Click on ‘Add to Trusted Identities..’ option available under the ‘Trust’ tab and click ‘OK’.

7. Step 6
Click ‘OK’ in the security window

8. Step 7
Click ‘OK’ in the Contact Settings window

9. Step 8
Click ‘Close’ in the Signature Properties window

10. Step 9
You will be able to see the certification on the first page of the Form 16 as shown in the screen shot above.

11. Step 10
If you want to print and use your Form 16, please ensure that you follow the below process steps:
Close the saved document after completing the validation process.
Open the document
Select ‘Signature Panel’ link
Select ‘Validate All’ link
Click ‘OK’ in the pop-up window
You will see the tick mark in the left hand navigation panel
Print the form

12. Digital Signature Acceptance Process Steps to be Followed for Any Issues Faced

13. Step 1
In the C drive, select ‘Program Files (X86)’

14. Step 2
Select ‘Internet Explorer’
Select ‘iexplore.exe’

15. Step 3
Once the internet explorer opens, log in to Corporate Shared Services website
Click ‘No’ in the Security warning message

16. Step 4
Select ‘Enter Self Service’ link available under Self Service tab
Copy the ESS portal URL
Select ‘Internet Options’ available in the ‘Tools’ tab

17. Step 5
Select ‘Trusted Sites’ available under Security tab

18. Step 6 Paste the URL and click on the ‘Add’ button
Click on the ‘Close’ button
Open your Form 16 and follow the usual process of trusting and accepting the digital signature

19. Step 7
If you still face issues in trusting and accepting the digital signature,
Open Adobe reader
Select ‘Preferences’ under the ‘Edit’ tab

20. Step 8
If you still face issues in trusting and accepting the digital signature,
Open Adobe reader
Select ‘Preferences’ under the ‘Edit’ tab

21. Step 9 Select ‘Signatures’ under ‘Categories’
Click on the ‘More’ button in ‘Identities and Trusted Certificates’

22. Step 10 Select ‘Trusted Certificates’
Select ‘S.Hariharan’ from the list and click on the ‘Remove’ button
Close all the windows, log in to CSS website and follow the process of downloading and trusting the Form 16 from step 1.

23. Questions? Contact the CSCAnswers Contact Centre
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