1. BT’s 21st century network
Roger Clark
Senior Consultant, Device Strategy
Service strategy & innovation
BT Group CTO

2. Forward-looking statements - caution advised
Certain statements in this presentation are forward-looking and are made in reliance on the safe harbour provisions of the US Private Securities Litigation Reform Act of These statements include, without limitation, those concerning: transformation of BT's networks, expected cost reductions and growing cash savings from 21CN; benefits to customers and industry of the 21CN programme, and convergence; anticipated investment in 21CN; and timescales for implementation of 21CN.
Although BT believes that the expectations reflected in these forward-looking statements are reasonable, it can give no assurance that these expectations will prove to have been correct. Because these statements involve risks and uncertainties, actual results may differ materially from those expressed or implied by these forward-looking statements.
Factors that could cause differences between actual results and those implied by the forward-looking statements include, but are not limited to: material adverse changes in economic and financial markets conditions in the markets served by BT; future regulatory actions and conditions in BT’s operating areas; technological innovations; developments in the convergence of technologies; the anticipated benefits and advantages of new technologies, products and services, including broadband, not being realised; and general financial market conditions affecting BT's performance. BT undertakes no obligation to update any forward-looking statements, whether as a result of new information, future events or otherwise.
Here’s the legal bit - these slides reflect current thinking which may change.

3. Delivering
BT’s 21st century network
The
strategic
overview

4. BT’s strategy Traditional focus Long-term partnership
with our customers
Improved service
Creative marketing
Price innovation
Cost leadership
New wave focus
Broadband
Mobility
ICT
Global solutions
21CN
transformation

5. 21CN - three key objectives
Empower the customer with control, choice and flexibility like never before including communications from anywhere to any device
Offer exciting new services for customers faster than before
Reduce costs and grow cash cost savings - expected to amount to £1 billion per annum by 2008/9
Customer experience and empowerment
Speed to market
Cost
transformation

6. 21CN - our current network
PSTN
PSTN
Leased lines
Copper
KStream
DSL
ATM
PDH
access IP
SDH
VC-12
Fibre
SDH
access
PDH
access
SDH VC-4
MSH -SDH
PDH
End
User
~5.5k
sites
~2k
sites
~1k
sites
~300
sites
~100
sites
~15
sites

7. 21CN - our simplified network
Multi-service access
Converged core
Class 5
Call Server
Copper
WWW
DSL
IP-MPLS-WDM
Fibre &
Copper
Agg Box
Content
ISP
Wireless
End
User
~5.5k
sites
~100
sites
Current thinking. No implementation assurances

8. Mobility is at the heart of 21CN
Guaranteed QOS
IMS+ Intelligence
IP NETWORK
IP Multimedia Subsystem (Common intelligence for fixed and mobile)
Cellular Operator BT
PSTN
Service
Provider Layer
Service
Provider Layer
Telephony
VoIP
3GPP
Intelligence
Layer - IMS
Fixed Access BB
‘Peer relationship’
Circuit/Packet
Core Net
Radio
Network
WiFi
Home /
Office IP
Core Net
WLAN
21 CN Converged
IP Infrastructure
WiFi/GSM/3G VoIP Phones

9. BT’s 21st century network
The changing
landscape

10. Customer centric convergence
Voice and Data
Fixed and Mobile
A seamless, intuitive converged service that runs across multiple devices
Seamless services that are independent of access method
Comms and IT
Media and Network
Service management that runs across both domains with end to end performance guarantees
Device independent media services available over any network

11. Presentation to customer
21C Vision
“A world where all our customers feel empowered and are treated as individuals”
Flexible
Mass customisation
Infrastructure
Intelligence &
Functionality
Easy to use
Trusted
Presentation to customer
Personalised

12. A new customer experience
Service Convergence
Customer experience
Revenue increase
Customer pull
Customer
Benefits
Network Convergence
Cost reduction
Operator push

13. It’s not about the PC anymore!
Broadband modem PC
Internet

14. This is complex to manage !
It’s about services
Entertainment
Security
Residential Gateway PC
This is complex to manage !
Internet
Gaming
Personal content
Voice services

15. And it’s not just about the home…
It’s beyond the home - seamlessly
And it’s not just about the home…
Internet
Residential Gateway PC
Voice services
Security
Entertainment
Personal content
Gaming
Home
To do this requires common “capabilities” that are network independent
Hotel/Hotspot
Office

16. 21CN – common capabilities
Applying the development approach from IT software industry to telecoms
Creating series of reusable, common capabilities
Increasing automation and accelerating time to market for new services
Contribute to cost reduction
For discussion purposes. No implementation assurances

17. Common network intelligence layer
Application Layer – (Web Services – Parlay etc)
Intelligence Layer
Authentication
Monitor
Control
Accounting
Intelligence Layer
Presence
Authorisation
Common Data Model – LDAP interface
Flexible user interface Web, DTMF,Voice
Mediation and Billing
Interface Protocols –
INAP, MGCP, SNMP, CORBA, GMPLS, etc
Transmission Layer
PSTN
&
Data
Internet
3rd Party
New Gen
Networks
Backbone
Networks
PSTN
Database contains Tel Numbers E164 (single, fixed, mobile, personal)
URLs, Subscribed services, Location, Presence etc

18. A Joined up World

19. 21st century network
will empower
customers with
control, choice and flexibility
like never before

20. great data or video voice messages, any device, at any time?
Wouldn’t it be
great
if…
…you could access
voice messages,
data
or video
Read slide copy
any device, at any time? on

21. great Wouldn’t it be if… home phone, PC, mobile PDA?
…you could share
your
personal contact directory
across your
home phone,
Read slide copy
PC,
mobile
&
PDA?

22. Already
these
services
are becoming a
reality…

23. unimagined not the whole story… BT’s 21st century network
But that’s
not
the whole story…
…the power of
BT’s 21st century network
will support these
and other services
as yet
unimagined

24. 21CN - key points driving a radical simplification
BT’s enabling infrastructure for growth
a world class customer experience
greater control, choice and flexibility
today’s most complete, exciting and ambitious business transformation
industry consultation and supplier implementation is underway
it applies to our international business too

25. Thank you