1. Beacon Station Scheme Philip Webb & Iain Hardcastle
Performance Review Team
May 2009

2. Beacon Station Scheme History :- Need to improve productivity
Need to increase efficiency
Need to reduce carbon footprint
Need to embed performance management into culture of HFRS
Shift changes – move to 12 hour shifts

3. Beacon Station Scheme Introduced in April 2008 Aim:
To improve the overall performance of the Service to enable it to better deliver the Service Plan; and to ensure there is a clear customer focus and commitment to excellence in all our activities.

4. Beacon Station Scheme Beacon Station Status Indicators: Target
Loss/ theft of PPE zero
Completed Home Fire Safety visits (WT only) 100%
Vehicle accidents (low speed) zero
Short term sickness (WT only) days
Completed workplace assessments %

5. Beacon Station Scheme Beacon Station Status Indicators (cont’d) Target
IRS process completed in 14 days 100%
Station energy usage below 3 year average
Compliance with Working Time Directive PDR process
Turn out times WT–1 min/ RDS–5 mins
Completed PDRs %
Appliance availability (RDS only) 100%

6. Beacon Station Scheme Pre-requirement for introduction:
Access to accurate performance information on all levels
Accountability and responsibility
Devolved budgets
Focus on outcomes instead of outputs

7. Beacon Station Scheme Publicity:
“Performance Matters” publication includes highlights of performance
Routine Notice
Managers’ Seminars
HFRS Celebrating Success event
Service Delivery (Performance Management Group)

8. Beacon Station Scheme Reward Menu
Arrangement of cover for Xmas (WDS only)
One day’s extra leave
Flexible Working Routines
Recognition of merit (certificate)
Team linking/ development day
Recognition of Achievement (HFRS Celebrating Success event)
£5,000 extra to spend on fabric and furniture on stations

9. Achievement of Beacon Status
Beacon Station Scheme
Anticipated outcome
Achievement of Beacon Status

10. Beacon Station Scheme Actual outcomes include: Turnout times improving
Station altering accommodation arrangements
Sickness down by almost 50%
Energy consumption reducing
Significant reduction in missing kit

11. Beacon Station Scheme Next Steps: Review indicators and targets
Introduce Beacon Department scheme

12. Beacon Station Performance Indicators
Beacon Station Scheme
Beacon Station Performance Indicators

13. Beacon Station Scheme

14. Beacon Station Scheme
County
level
Hampshire

15. Beacon Station Scheme
Group
level
Basingstoke group

16. Beacon Station Scheme
Station
level
Basingstoke station

17. Beacon Station Scheme
Watch
level
Basingstoke blue watch sickness

18. Beacon Station Scheme
Previous Performance

19. Beacon Station Scheme
Commentaries

20. . . . or was it really that bad?
Beacon Station Scheme
Any questions?
. . . or was it really that bad?