1. SAC Meeting Dr. Ahmed Tazmeen Additional Director IQAC @ NSU ahmed
SAC Meeting Dr. Ahmed Tazmeen Additional Director NSU Special thanks to Dr. Rozilini M Fernandez-Chung, VP (QA), HELP University, Malaysia

2. Reality
প্রথম আলো, ২১ মে, ২০১৬

3. quality control>> quality assurance>>
quality enhancement

5. Role of IQAC To execute the IQAC activities in the University
To develop action plan for IQAC activities
To develop awareness in the University about quality culture
To motivate the faculty members and staff in the IQAC activities
To communicate with VC, QAC and SAC for establishing
IQAC in the University
To motivate the self assessment activities
To assist in report preparation and submission

6. Motivation
Teacher
Touching a life
Student

7. THE PROCESS: Planning the SA
Meet Quality Assurance Committee(QAC)
Form SA committees
Prepare the activity plan
Help in SAC team building workshop – today’s meeting

8. THE PROCESS: Carrying out the SA
Inception workshop for awareness building
Prepare and customize the SA tools
Arrange workshop with different stakeholders
Prepare Work Plan for SA Activities
Conduct SA Survey by SA Committee
Write the initial report and share

9. THE PROCESS: Preparing the SA Report
Prepare the final SA Report
Endorsement by the Head of the Entity

10. THE PROCESS: Preparing for External Review
Director IQAC will take initiative for external peer review
External peer review will be completed in stipulated time
SA committee will arrange an exit meeting for finalizing the SA report

11. THE PROCES: Moving Forward Post-audit
SA Committee will submit the final SA report to IQAC director
Director will send the report to QAU, UGC
Implementation of IQAC plan in the next 4 years

12. PDCA
June 2016
July 2016 onwards
IQAC - NSU

13. Be creative – think outside the box!

14. Be genuine, be original, be honest!

15. Why is Writing a Good Report Important?
Persuasive communication is an essential skill for auditors at all levels and high-quality audit reports are a key communication tool
Reports must be organized to reflect professional standards, elicit management action, and communicate crucial messages to executives and board-level readers
A good report enables the writer to distinguish him/herself in their current position

16. The Report The SAR should:
Include all relevant observations and comments
Contain only statements that are factually accurate and unambiguous
Be objective and constructive
Be useful for future benchmarking
Provide specific recommendation for continuous quality improvement activities
Be written in style which is clear, concise and readily accessible to its intended readership
Provide professional judgement based on the format and scale provided
Also see the ‘Don’t’ list

17. SA Manual: Criteria (See the separate list)
Criteria 1: Governance
Criteria 2: Curriculum Content Design & Review
Criteria 3: Student Admission, Progress and Achievements
Criteria 4: Physical Facilities
Criteria 5: Teaching - Learning and Assessment
Criteria 6: Student Support Services
Criteria 7: Staff and Facilities
Criteria 8: Research and Extension
Criteria 9: Process Management & Continuous Improvement

18. Analyzing the Criteria
Scope: what is the question here
Evidence: data needed to answer the question
Source: from where I can get the data
How: means of accessing the data
Who: people who can help/ source of data

19. GUIDELINES FOR SAR Criteria 1: Standard 1.9
Scope: To assess accountability and transparency of the program towards the students manifested through a specific published document
Evidence: A comprehensive students handbook (undergrad and/or grad) in printed and/or electronic form containing mission, objectives, graduate profile, academic calendar, rules regulations and program related information + School/ Department brochures, booklets, newsletter
Source: Dept office/ Dean office/ Registrar’s office/ website
How: Physically go and collect from concerned office/ download/ request for one
Who to consult: VC office/ (Registrar’s office/ Dean/ Dept Chair)/ Students and guardians

20. In-house Exercise
In your SAC, review the Standards given to you in line with the previous slide – each member can choose any one standard given in the next slides
Raise the main difficulties you may have with the Standards when writing the SAR (For example, lack of data, lack of documentation, lack of cooperation from colleague, staff)
How do you plan to overcome these difficulties

21. 1.7 Code of conduct for the students and code of conduct for staff members and disciplinary rules and regulations are well defined and well communicated.
1.13 Management of stakeholder’s feedback to get useful insights for the purpose of improvement in all aspects of teaching learning and research.
2.2 There must be a program specific body or committee with representation from the major stakeholders to take care of design and redesign of curriculum.
3.9 Student progress and achievement monitoring system is comprehensive enough to identify the students who are showing poor progress, who are not achieving and who are at risk.
4.2 The higher education institution provides and ensures access to the necessary information technology resources, computers, Internet, and other communication equipment for the teachers and students.

22. 5.10 Assessment procedure must be designed to test abilities and skills of student for integration and application of knowledge and analytical approaches.
6.4 Career counselling and activities relating to placement of graduates need to be done on a regular basis under the management of a permanent administrative setup.
7.16 Evidenced and documented involvement of academic staff members in community services is considered as an integral part of the KPIs.
8.3 University should have a system and policy to disseminate and transfer the research findings to the industry and community through extension services.
9.2 The University or the entity conducts self-assessment following a cycle, develops strategic plan, identifies the limitations to implement the plan and adopts corrective measures for attainment of desired quality.

23. Let’s Draft
Each of you draft a report for the Standard you chose following the dos and don’ts

24. Let’s Critique
Select one of the reports written by your teammate, and two of you critique that
Identify the positives first, and then suggests ways to improve it
Improve the report
Send all the three improved reports to
I will provide feedback as well as share with the rest of us
This will provide the basis for our upcoming training sessions and preparation of SAR

25. Organization and Structure of a SAR
A SAR is a self-reflective and critical evaluation of current state of QA practices in the programme
The SAR should reflect to what extent each quality standard is met
The universities and the program offering entities are free to adopt any organization and structure for the report as long as the information and the analyses regarding the different criteria and standards are explicitly present.

26. General Guidelines for Preparing a Good SAR (1)
The SAR should
clearly describe the purposes and scope of self-assessment.
provide QA related comprehensive information focusing on the strengths, weaknesses, threats and opportunities of the entity under assessment. But the volume of information and the report should be just enough.
be accurate, clear and persuasive, and supported by facts and solid empirical evidences.
be able to meet the needs and information requirements for strategic planning and resources allocation.

27. General Guidelines for Preparing a Good SAR (2)
contain sound arguments, be readable and formatted in such a way as to help readers to understand the contents with ease (e.g. meaningful headings /titles, written in clear and concise language with abbreviations and glossary).
make recommendations for improvement that are practical in nature and limited to the more important issues so as to focus on priority.

28. Things to do
Read SAM thoroughly, note down questions and share – by June
Review the survey questionnaires thoroughly, note down questions/ modifications/ improvements and share – by June
Start developing a departmental action plan keeping in mind the deadlines – by June
Identify areas that cannot be addressed at department level, and need concerted efforts – by June

29. প্রশ্ন?
Questions?

30. Thank you! ধন্যবাদ!