1. University Methodology to Lead Change
. . . in support of Human Resources goals for:
Work Realignment
Workforce Reduction and Changes
Workforce Development
Envisioned by:
Organizational Development for Faculty & Staff in partnership with our Cornell colleagues
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2. Implementation & Continuous Improvement
University Methodology to Lead Change
Strategic Planning
Goal Alignment
Process Improvement
Implementation & Continuous Improvement
*Change Leadership
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3. Implementation & Continuous Improvement
University Methodology to Lead Change
Strategic Planning
Goal Alignment
Process Improvement
Implementation & Continuous Improvement
*Change Leadership
All employees
Target Audience: President Provost Dean Vice Presidents
Associate Deans
Directors
Chairs
SME’s
Directors
Supervisors
Managers
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4. Target Audience: President Provost Dean Vice Presidents
University Methodology to Lead Change
Strategic Planning
Goal Alignment
Process Improvement
Implementation & Continuous Improvement
*Change Leadership
All employees
Target Audience: President Provost Dean Vice Presidents
Associate Deans
Directors
Chairs
SME’s
Directors
Supervisors
Managers
Deliverables:
Strategic Plan
with goals,
objectives,
action plans/
tactics
Action Plan with
timelines
Align position
descriptions
Employee goals and
deliverables aligned
to position description
Annual Plan
with objectives
and deliverables
aligned to the
Strategic Plan
Efficient processes
Labor is to allocated
to objectives
Resource matching
Aligned responsibilities
Accountability
Within budget
OHR
*Change Leadership = Leading the change, communicating why making the change, focus on outcomes and measurables, transparency, communication & training plan
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5. Implementation & Continuous Improvement
University Methodology to Lead Change
Strategic Planning
Goal Alignment
Process Improvement
Implementation & Continuous Improvement
Change Leadership
Objective: Deepen awareness and skill of leaders at all levels of Cornell to lead change, using Sam Bacharach’s research to:
Consider the politics of change
Engage employees in the work of the institution
Identify and involve key people so they feel included, valued and committed to stay
Create transparency
Develop leadership competencies around change leadership
Create a common language to lead change in higher education
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6. Implementation & Continuous Improvement
University Methodology to Lead Change
Strategic Planning
Goal Alignment
Process Improvement
Implementation & Continuous Improvement
Change Leadership
Objective: Identify and prioritize work - assure goals and work are aligned
Understand key decision-makers’ goals and objectives to meet them (Board of Trustees, President, Provost, Deans, VP’s)
Develop communication plan (revisit it often through the change process)
Determine Goals
Identify work: “Must Do’s,” “Should Do’s,” “Nice To Do’s,” and determine “Won’t Do’s”
Determine Objectives that align to goals based on work going forward
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7. Implementation & Continuous Improvement
University Methodology to Lead Change
Strategic Planning
Goal Alignment
Process Improvement
Implementation & Continuous Improvement
Change Leadership
Objective: Identify major work processes that align to the goals, improvements needed, and resources required. Develop a process map. Align work.
Process map major processes and analyze for improvements, efficiency, quality, timeliness, and cost savings
Determine resources to accomplish goals and objectives
Align roles and responsibilities into the appropriate “buckets” of work
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8. Implementation & Continuous Improvement
University Methodology to Lead Change
Strategic Planning
Goal Alignment
Process Improvement
Implementation & Continuous Improvement
Change Leadership
Objective: Implement the change through all levels of the organization
Create an Action Plan with measurable deliverables and timelines
Review communication plan and revise as needed
Align position descriptions
Measurable employee goals aligned to the position description
Implementation Deliverables:
High level description of work
Understanding of change metrics
Clearly defined job descriptions aligned with University/Unit goals and individual goals
Action plan for on-going assessment and continuous improvement
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9. Implementation & Continuous Improvement
University Methodology to Lead Change
Strategic Planning
Goal Alignment
Process Improvement
Implementation & Continuous Improvement
Change Leadership
Goal Alignment Tools
Position descriptions
Individual Goal Worksheet
Action Plan
Performance Management
Process
Tools:
Understand work flow
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