1. THE DIGITAL JOURNEY What IP means for technology enabled care
Richard Farrell-Smith
Product Marketing Director

2. The drive to IP 1 Regulatory Driver 2 Consumerisation 3 Connected Home
UK and Spain slow to move
Governments driving adoption through switch-over
Pace varies across markets
Sweden already in progress
Consumers looking to leverage internet
Growth in use of wearables
Seeking service enabling solutions, which apply in home and mobile
2 Consumerisation
3 Connected Home
Growing area of focus
Initial developments in remote heating management
Australia NBN switch announced
Product and service retailers showing major interest
Market still immature
3 core drivers from Tunstall’s experience of delivering IP product into the market

3. The start of the journey
The vision
The advent of IP and mobile technology means that for the first time service users, the devices that protect and monitor them, and the carers and health professionals who look after them, can all be connected to one another in real time all the time.
The start of the journey
Wearables
IoT
Smart Home
Data cloud
The rise of IP connected products in the consumer market

4. What is the ‘Connected Home’?
30bn
Connected
Home (source-Rica)
Smart devices
By 2020
$37bn
Market vale
By 2020
The typical top 3 smart devices used within a connected home are;
Light bulbs
Power supply (sockets)
Home appliances
(source-Parks Associates)

5. Independent living – the perfect use case for IoT?
Connected home / IoT
Independent living / Telecare
Heating
Lighting
Door locks
Power Plugs
Switches
Security camera
Monitoring camera
(internal)
Smoke detector
Energy usage sensor
Lifeline home unit
IP Social alarm
Pendant
Smoke detector
Bed sensor
PIR activity monitor
Fall sensor
Flood sensor
100+
25-35
Tech savvy
Early adopters
35-45
Generation X
Tech mainstream
45-65
Sandwich gen.
Tech support ‘choosers’
65+
Boomers / elderly
Tech support ‘users’
Current use trend
Potential future use trend

6. What do customers want? How do they want to leverage the technology now and in the future?
What are the core user needs? What additional service would they like to see? We need to put the service user and their family at the centre of everything we do.

7. What does IP bring us?
IP works in a different way to traditional telephony services creating a data mesh rather than basic alerts. This allows a wide range of sensors and devices to be ‘connected’ able to ‘talk’ with each other. S
Traditional telephony systems
Mostly 1 way communication
Alerts
Simple and reliable S S
IP enabled systems S
Alerts, monitoring, tracking
Telehealth
Data rich
Connectivity mesh
App integration

8. Benefits to users and carers
The connectivity of IP has the power to deliver a wide range of possibilities within Independent living – for users, choosers and formal and informal carers.
Bringing the ability to track and manage our loved ones ADL and make sure they are ok.
Interact more with better communication links from Skype calls to messages and sharing photos
Take control of your home so it works for you with a range of IP sensors and devices like
User
Informal carer/
Family
Chooser

9. Does the user demand for new services conflict with current regulations?
The challenge is how to increase user features and benefits whilst retaining safety
User needs and desire for technology Vs traditional standards / regulation
What direction must the industry take?

10. Where is the journey taking us?
IP unlocks great potential to combine mass data and connectivity, enabling the possibility of cloud data analytics.
Prediction / intelligence
Monitor / tracking
Data analytics
IP connectivity
Predict events before they happen, highlight increased risk of falls or issues around the home
Alerts
Reactive telecare services

11. Thank you Any questions? Richard Farrell-Smith
Product Marketing Director | Tunstall Healthcare (UK) Ltd e: