1. Program Update September 17, 2012

2. Purpose of WaterSmart Software Pilot Program
WaterSmart Software, Inc. is a company that specializes in developing computer software to help customers manage their water usage. The software allows the customer to download graphs and charts that illustrate their water usage patterns.
In accordance to the 20/2020 Conservation plan (SBX7-7), the District is encouraged to provide Water Use Efficiency tools to customers.

3. SCWD / WaterSmart Pilot Program
Overview:
WaterSmart Software will begin as a Pilot Program.
SCWD Project Team:
Customer Service Cassandra Garcia
Communications Linda Homscheid
Water Conservation Larry Fregin
Pilot Program: SFR Homes
Goal: Program to Provide:
Residential Water Use Efficiency Tools
Customer Water Use Awareness
Baja Fairy Duster – from Garden Gallery
Botanical Name - Calliandra californica

4. WaterSmart Software—How It Works
Consumption and Residence Data
Rebate & Incentive Programs
Demographic &
Real Estate Data
User Information
WaterSmart
Recommendation Engine
Consumer Web Portal
Home Water Reports
Water Efficiency Dashboard

5. Components: Home Water Report
Customers that are in the Pilot will Receive a Home Water Report
Contents
WaterScore:
Comparative Consumption Based on Averages for Comparable Residences (# Occupants and Lot Size)
Water Use Efficiency Suggestions
Delivery:
Mail, Separate from Bill
Every 2 Months

6. Components: Customer Portal
Standard Components:
Historical Consumption
Comparative Use
Ability to Change Residence Information
Customizable:
Offers/ Tips /Programs
Customer FAQ
Registration Process

7. Components: Water Efficiency Dashboard
Customer Service Tools:
View Customer Usage Patterns
Program Analytics
Administrative Reports, Charts, Maps
Largest Users
Potential Leaks
More…
Management
Administrative Ability to update Customer FAQ, etc.

8. Components: Water Efficiency Dashboard (Continued)
Program Analytics and Maps
Comparable Residence Consumption
Comparable Residence Consumption
Comparable Residence Details
Comparable Residence Consumption

9. Implementation Schedule
Summer 2012: Final Implementation Planning
October 2012: Implementation
Pilot Duration: October 2012 – 2014:
Home Water Reports Mailed
WaterSmart Portal available
Ongoing Analysis
2014: Post-Program Evaluation