1. Transferable skills
Chris Plant
PMU

2. Purpose
To ensure that NHS Wales maximises the talents of its staff with regard to AfC
To reflect on new/improved skills developed during the project
To consider roles to which these skills might be suited, both now and in the future

3. New/ Improved skills (1)
Communication skills
Creating newsletters
Establishing Web Sites
Producing briefing documents, reports, policies
Presentation skills
Creating presentations
Giving presentations
Fielding questions
Delivering training (your own and someone else’s)

4. New/ Improved Skills (2)
Organisational skills
- planning to meet deadline after deadline (or sometimes explaining why you haven’t!)
- Developing project plans
- Adjusting project plans
- Understanding the impact of changes
- “managing upwards”: keeping your bosses informed and getting decisions from them
- Establishing systems, processes

5. New/Improved Skills (3)
Influencing/ Negotiation skills
- For agreeing deadlines
- In policy discussions
- In meetings (e.g. agreeing courses of action)
- “political” awareness of local, national and UK issues, and of different organisations…
and using this to gain leverage or manage expectations locally

6. New/Improved Skills (4)
Interpersonal skills
- “Learning to play nicely” (Project leads, staff reps, all panels)
- Dealing with conflict/tensions
- Challenging and questioning
- Building cases for change
- Networking skills
IT skills
- Excel
- Power Point
- Word
- CAJE, e-KSF (ESR)

7. What else have you learnt?
Job Matching
Job Analysis
Job Evaluation
T&C
KSF
What your organisation looks like and how it works
What other staff do all day (from JD’s, questions)
… and this knowledge is still not widespread: do NOT underestimate your own knowledge!!

8. Possible applications for these skills
Task roles – what carries on?
JM, JA and JE – for new and changed roles
Policy lead roles (USH, on call, annual leave, sleep ins, Annex O arrangements) plus existing policies to get them AfC compliant
T&C lead roles – to educate “others”
Trainers for JA/JE/JM
KSF advisers – outline writers, Directorate/ Division based champions, policy advisers, consistency checkers, reviewers
Staff representatives &HR staff – partnership champions, organisational change advisers

9. Possible Applications (cont’d)
Organisational roles
Workforce modernisers
Service redesign roles
Learning representatives
ESR project lead
Systems administrators (JE, KSF and ESR)
Other project roles

10. Summary
NHS Wales has developed hundreds of staff in ways which have radically altered and enhanced their skills sets.
By thinking creatively about the roles into which these staff may be developed/ deployed, NHS Wales may continue to harness the talent, knowledge and experience associated with the new and lasting arrangements that are embodied in Agenda for Change.
The ball is in your court, as individuals and as organisations
Use the KSF framework to assess and reflect on your own skills